Software Engineer, Twilio

Messaging API

$120k

Listed salary range is applicable to Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C only, may vary in other locations. Plus equity

AWS

Java

MySQL

Spring

REST API

Entry and Junior level

Remote from US

More information about location

Cloud communications software

Job no longer available

Cloud communications software

1001+ employees

B2BArtificial IntelligenceCommunicationInternet of ThingsMachine LearningCloud Computing

Job no longer available

$120k

Listed salary range is applicable to Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C only, may vary in other locations. Plus equity

AWS

Java

MySQL

Spring

REST API

Entry and Junior level

Remote from US

More information about location

1001+ employees

B2BArtificial IntelligenceCommunicationInternet of ThingsMachine LearningCloud Computing

Company mission

To enable innovators across every industry - from emerging leaders to the world’s largest organisations - to reinvent how companies engage with their customers.

Job

Company

Role

Who you are

Bachelor's degree in Computer Science or a related engineering field
0-2 years of hands-on experience in a school or industry setting building software that solves real-world problems
Strong computer science fundamentals, including data structures, algorithms, operating systems, networking, and distributed systems
Independent and curious; uses available resources and thinks creatively to find solutions
Able to learn quickly and be proactive in gaining knowledge needed to work on scalable, distributed backend services
Works well in a team setting, open to feedback, and highly motivated
Knowledge and experience working with REST APIs
Basic understanding of distributed systems design fundamentals
Experience in Java or other object oriented programming languages; familiarity with advanced concepts like concurrency, multi-threading, and performance optimization

Desirable

Practical understanding of relational databases like MySQL, including query optimization and data modeling principles
Experience developing with AWS services
Knowledge and experience with Dropwizard or Spring Boot applications
Experience with scaling distributed backend systems

What the job involves

This position is needed to build and enhance the Messaging APIs, ensuring their reliability, availability, and scalability to provide a seamless and trusted experience to our customers
As part of the Messaging API team, you will own the gateway services into the Messaging Platform
From orchestrating messages to retrieving message logs, you will work across various tech stacks to deliver a consistent customer and developer experience that abstracts away the complexity of the underlying Messaging Platform
You will play a key role in shaping the future of our APIs, delivering new and innovative experiences to our growing customer base
Operate independently and self-sufficiently, while also excelling in team collaboration and leadership when appropriate
Design and implement solutions to introduce seamless features to the Messaging product
Scale solutions and infrastructure to ensure highly available and resilient customer experiences
Engage in all stages of the software development lifecycle, including planning, designing, coding, testing, deployment, and monitoring
Use a variety of testing methodologies (unit, integration, cluster, end-to-end, performance, fault tolerance) to ensure performance, stability, and reliability in our code and products
Deploy code to the cloud; learn and use AWS, K8s, CI/CD, front-end frameworks, and back-end service building techniques
Participate in the refinement of the team’s Product Backlog, estimating work and other Agile ceremonies as a strategic voice to the team
Collaborate with cross-functional stakeholders to align goals and deliver high-quality solutions
Foster a positive team environment to promote collective growth

Application process

Applications for the role will be accepted on an ongoing basis

Our take

Traditionally, it has been difficult for businesses to establish communications systems in-house. Twilio was founded from frustration with this expensive and cumbersome process, providing easy-to-use APIs to let businesses send and receive telephone and text communications.

From these beginnings, the company has expanded through acquisitions and product development to provide a suite of services around market data and customer engagement. It is now a market leader in this space, and has developed a customer base of more than 150,000 businesses including enterprise brands such as Deliveroo, Duolingo and Toyota.

With that said, aggressive expansion and lack of maturity in some of its products has impacted the company's efficiency, and like many of its peers it has been forced to restructure heavily to remain competitive. Coming out of this restructuring, the company will focus on profitability, streamlining decision making and R&D to put itself in good stead for future success.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Top investors

35% employee growth in 12 months

Glassdoor (3.7)

Company

Funding (last 2 of 6 rounds)

Jul 2015

$130m

SERIES E

Jun 2013

$70m

SERIES D

Total funding: $250.7m

Company benefits

Generous annual time off in all countries
Comprehensive health programs
Programs to help our employees plan for their retirement needs
Generous maternity, paternity, and adoption leaves, as well as family medical care leave
Build and present a Twilio app to earn your Twilio track jacket and receive $30 per month for e-books for continued learning and education
Variety of snacks, drinks, and catered meals in each of our locations
Work from home opportunities

Company HQ

Financial District, San Francisco, CA

Leadership

Khozema Shipchandler

(CEO, not founder)

Has been at the company since 2018, beginning as CFO then working as COO, President of Communications then CEO. Prior to this, spent 20 years at GE, ultimately as CCO of GE Digital.

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