Product Manager, Union AI

• Technical product management experience: 3+ years of experience as a Product Manager focused on AI/ML tooling, developer platforms, or distribution/delivery systems
• Deep platform knowledge: Strong familiarity with modern deployment paradigms, including container orchestration technologies (i.e. Kubernetes) and Infrastructure-as-Code (IaC)
• Product taste: A demonstrated track record of shipping opinionated, high-craft, end-to-end product experiences that delight users
• Engineering empathy: A demonstrated ability to effectively communicate and build trust with senior Platform Engineers
• Data-driven: Proficiency in using quantitative and qualitative data to drive product decisions and prioritize technical work

Desirable

• We are seeking a technical and customer-focused Product Manager to own the Platform Distribution experience
• In this critical role, you will define the strategy and roadmap for how our core product is packaged, deployed, and delivered across cloud and on-premise environments
• Your primary stakeholders will be Platform Operators - customer AI/ML platform teams who deploy, configure, and operate our platform inside their organizations
• You will be responsible for creating a distribution vehicle (including packaging and deployment tooling) that is easy, extensible, secure, and highly reliable
• Success in this role means navigating the tradeoff between deployment flexibility and operational scalability – dramatically reducing the friction and time-to-deployment for our customers while avoiding “snowflake” deployments and building the foundation for us to sustainably scale to thousands of customers
• You are ultimately responsible for shipping an end-to-end product experience for Platform Operators, composing onboarding, configuration, and operational observability and tooling
• You will work at the intersection of product strategy, platform engineering, and developer experience, ensuring that our product evolves to meet growing scale and diverse use cases
• Strategy & Roadmap: Define the long-term vision and strategy for our platform distribution system, aligning it with broader platform architecture and core product goals. Translate the vision into a detailed, prioritized, and well-articulated roadmap
• Customer Obsession: Deeply understand the Platform Operator persona through interviews, usage metrics, and possibly your own experience. Identify pain points related to packaging, configuration, deployment, and operational maintenance
• Product Execution: Work closely with your team of designers and engineers to write clear, technically sound product specs, then drive development through initial launch and subsequent iterations
• Metrics & Success: Define key performance indicators (KPIs) for Union’s platform distribution system and continuously measure and report on progress
• Cross-functional Collaboration: Partner with customer Security, Infrastructure, and Product teams to ensure the distribution strategy meets compliance requirements and enables their specific product needs
• Product Enablement: Work closely with Marketing, Sales, Customer Success, and Partnerships teams to broaden understanding of our platform distribution system to ensure consistency across customer-facing communications