Senior Manager of Collections, BlueVine

$121-148.2k

+ This role is also eligible to earn annual performance-based incentive compensation in the form of a cash bonus

Excel

Expert level

New York

Office located in Jersey City, NJ

Accessible and modern financial services

Job no longer available

Accessible and modern financial services

501-1000 employees

FintechB2BBankingLendingFinancial Services

Job no longer available

$121-148.2k

+ This role is also eligible to earn annual performance-based incentive compensation in the form of a cash bonus

Excel

Expert level

New York

Office located in Jersey City, NJ

501-1000 employees

FintechB2BBankingLendingFinancial Services

Company mission

To empower small businesses with innovative, personalized banking.

Job

Company

Role

Who you are

The ideal candidate is someone who has grown in the collections space and knows the ins and outs of collection techniques, processes, and regulations
This candidate should have a track record of high performance in managing early-stage, late-stage, and third-party collections
This candidate should have experience in leading and motivating high-performing teams
10 + years in collections, preferably in the commercial space
5+ years in a management capacity leading, influencing and motivating teams
Extensive knowledge of collection techniques and regulations
Strong problem-solving and analytical aptitude
Ability to interpret data to build collection strategies
Proven collection skills, negotiation skills, and ability to train
Demonstrated process improvements
Ability to professionally manage difficult customer communications
Proven ability to communicate effectively with executive management and stakeholders
Excellent Excel skills including formulas, graphs, and linked spreadsheets
Ability to establish specific objectives & goals, develop policies and procedures
Relates well to all levels of internal and external people; builds constructive and effective relationships; uses diplomacy and tact; can diffuse high-tension situations comfortably

What the job involves

We are looking for a highly motivated Senior Manager to lead our Collections Strategy. The candidate will play a critical role in shaping Bluevine’s collections strategy
Candidates must be able to manage relationships with key internal partners and stakeholders and collaborate with remote teams effectively
Drive strategic direction for collections and recoveries
Develop strategic framework, analytics, operations, and reporting for the collections team for pre-collection, early stage, late-stage and third-party collections
Partner with the risk analytics team to build a monitoring suite to optimize collection strategies
Review systems and processes within the collections team; identify process improvement current work procedures; optimize systems to drive efficiency and effectiveness; make recommendations where systems and processes can be enhanced
Ensure high-quality of documentation of procedures and processes for collections
Partner with third-party collection teams to drive performance
Monitor and present collections performance metrics to the senior management in the Credit Risk Committee

Our take

Founded in 2013, BlueVine offers a suite of banking services for small and medium businesses (SMBs). BlueVine began as a small business lender, and have since expanded into a small business banking service in late 2020.

Having already loaned billions of dollars with tens of thousands of active customers, BlueVine aims to be the largest bank in the United States for small businesses. While there are over 4,000 banks in the US which are theoretically rivals in this ambition, few of them target the SME market or provide a comprehensive range of financial services to meet their needs.

In 2021 BlueVine appointed Steve Allocca (PayPal, LendingClub, Wells Fargo) as COO. As a small business owner himself, and having worked on SMB-oriented projects at PayPal, his appointment is a smart move as BlueVine moves to net the flurry of new SMBs opening. The company is currently focused on developing its financing products and increasing the range of services available to its customers.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Top investors

19% employee growth in 12 months

Glassdoor (4)

Trustpilot (4.2)

Company

Funding (last 2 of 9 rounds)

Nov 2019

$102.5m

GROWTH EQUITY VC

Jul 2018

$12m

SERIES E

Total funding: $327.5m

Company benefits

Medical
Dental
Vision
Competitive salaries
401K plan
PTO & Holidays
Parental leave
Life insurance
Commuter pass
Weekly catered lunches
Volunteering events
Happy hours

Company HQ

Centennial, Redwood City, CA

Leadership

Eyal Lifshitz

(CEO)

They have an MBA from The University of Chicago Booth School of Business. They were a Principal at Greylock IL and an Associate at McKinsey & Company.

Nir Klar

(CTO)

They studied for an MBA from Tel Aviv University. They have an extensive software engineering background, and were the CTO of Planet SOHO and Media Layers.

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