Senior Manager of Collections, BlueVine
$121-148.2k
+ This role is also eligible to earn annual performance-based incentive compensation in the form of a cash bonus
Office located in Jersey City, NJ
Accessible and modern financial services
Be an early applicant
Accessible and modern financial services
501-1000 employees
Be an early applicant
$121-148.2k
+ This role is also eligible to earn annual performance-based incentive compensation in the form of a cash bonus
Office located in Jersey City, NJ
501-1000 employees
Company mission
To empower small businesses with innovative, personalized banking.
Role
Who you are
- The ideal candidate is someone who has grown in the collections space and knows the ins and outs of collection techniques, processes, and regulations
- This candidate should have a track record of high performance in managing early-stage, late-stage, and third-party collections
- This candidate should have experience in leading and motivating high-performing teams
- 10 + years in collections, preferably in the commercial space
- 5+ years in a management capacity leading, influencing and motivating teams
- Extensive knowledge of collection techniques and regulations
- Strong problem-solving and analytical aptitude
- Ability to interpret data to build collection strategies
- Proven collection skills, negotiation skills, and ability to train
- Demonstrated process improvements
- Ability to professionally manage difficult customer communications
- Proven ability to communicate effectively with executive management and stakeholders
- Excellent Excel skills including formulas, graphs, and linked spreadsheets
- Ability to establish specific objectives & goals, develop policies and procedures
- Relates well to all levels of internal and external people; builds constructive and effective relationships; uses diplomacy and tact; can diffuse high-tension situations comfortably
What the job involves
- We are looking for a highly motivated Senior Manager to lead our Collections Strategy. The candidate will play a critical role in shaping Bluevine’s collections strategy
- Candidates must be able to manage relationships with key internal partners and stakeholders and collaborate with remote teams effectively
- Drive strategic direction for collections and recoveries
- Develop strategic framework, analytics, operations, and reporting for the collections team for pre-collection, early stage, late-stage and third-party collections
- Partner with the risk analytics team to build a monitoring suite to optimize collection strategies
- Review systems and processes within the collections team; identify process improvement current work procedures; optimize systems to drive efficiency and effectiveness; make recommendations where systems and processes can be enhanced
- Ensure high-quality of documentation of procedures and processes for collections
- Partner with third-party collection teams to drive performance
- Monitor and present collections performance metrics to the senior management in the Credit Risk Committee
Our take
Founded in 2013, BlueVine offers a suite of banking services for small and medium businesses (SMBs). BlueVine began as a small business lender, and have since expanded into a small business banking service in late 2020.
Having already loaned billions of dollars with tens of thousands of active customers, BlueVine aims to be the largest bank in the United States for small businesses. While there are over 4,000 banks in the US which are theoretically rivals in this ambition, few of them target the SME market or provide a comprehensive range of financial services to meet their needs.
In 2021 BlueVine appointed Steve Allocca (PayPal, LendingClub, Wells Fargo) as COO. As a small business owner himself, and having worked on SMB-oriented projects at PayPal, his appointment is a smart move as BlueVine moves to net the flurry of new SMBs opening. The company is currently focused on developing its financing products and increasing the range of services available to its customers.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
19% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Nov 2019
$102.5m
GROWTH EQUITY VC
Jul 2018
$12m
SERIES E
Total funding: $327.5m
Company benefits
- Medical
- Dental
- Vision
- Competitive salaries
- 401K plan
- PTO & Holidays
- Parental leave
- Life insurance
- Commuter pass
- Weekly catered lunches
- Volunteering events
- Happy hours
Company values
- Lead with Integrity - We continuously strive to earn the trust of our customers, partners, and team members
- Operate as Owners - We hold ourselves accountable and take ownership of our responsibilities and actions
- Push Boundaries - We think big—pushing ourselves and our customers to break new ground and reach new heights
- Grow Together - We create opportunities for all, believing that everyone deserves a fair shot at success
Company HQ
Centennial, Redwood City, CA
Articles
Leadership
Eyal Lifshitz
(CEO)They have an MBA from The University of Chicago Booth School of Business. They were a Principal at Greylock IL and an Associate at McKinsey & Company.
Nir Klar
(CTO)They studied for an MBA from Tel Aviv University. They have an extensive software engineering background, and were the CTO of Planet SOHO and Media Layers.
Salary benchmarks
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