Solutions Engineer, SonicWall

• This role is aligned to someone who is a self-starter, passionate about technology, enabling teams and connecting with people to help solve their requirements
• The ideal candidate must have a willingness to learn, prepared to get hands-on experience around cyber security products, good communication and presentations skills
• . This is a perfect opportunity to cross over into Cyber Security Pre-Sales from channel technical enablement, professional services, support, technical marketing, and similar type roles
• Self-starter with a curious mindset. Takes responsibility for personal development
• Team player, developing knowledge of sales and the technical sales cycle
• Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained
• Work is reviewed periodically based on a set of defined procedures or precedence
• Normally receives general instruction on work and new assignments
• Develops stable working relationships internally. Exchanges standard/basic information with colleagues and immediate supervisor, project leaders and other professionals in the team/group

Desirable

• The Solution Engineering team conducts discovery of the customers or partner requirements, validation of those requirements, clarifies the use cases and puts forward a proposal that aligned to the customers need
• They are also responsible for enabling the technical channel community to a skill level where the channel partner can position, demo, lead a PoC and propose a SonicWall solution that meets the customers purchase decision
• Partner with Sales as the technical lead to ensure solution proposed is fit for purpose
• Ability to tell the story and demonstrate the merits of the solution to win the customers technical decision over the competition
• Lead proof of concepts, RFI/RFP responses and customer and partner product trials
• Enable channel partners and customers and build out key relationships with technical decision makers
• Teaming with key functions of the extended SonicWall team including, customer success, support, professional services, enablement, and marketing, to support the desired outcomes
• Partnering with product management to be the voice of the customer, improve our overall quality and customer experience through beta testing and soliciting feedback from the field
• Build out trusted relationships both internally and externally
• Act as technical champion, evangelist, and ambassador for SonicWall
• Retain knowledge of cyber security threats, trends and to share these insights along with the roadmap to our channel partners and end-user customers
• Lead technical discovery conversations to qualify and validate the customer requirements and use cases to build out a bill of materials that meets the customer needs
• Conduct technical sales presentations and product demonstrations across SonicWall portfolio to an audience typically between 1-10 persons, keeping partners and customers informed of our new solutions and industry trends
• Support remote partner product trials
• Builds out and maintains personal lab for most common demo requests and personal development
• Participate in beta testing and feedback of product features and field readiness, working alongside the product management teams
• Teaming with support where necessary to preserve relationships with partners and customers
• Support technical marketing initiatives, leveraging the existing collateral, presenting on internal or virtual events
• Adheres to the company values, guidelines, and solution engineering regional reporting tasks