Project Manager, Mintlify
$130-180k
+ Equity
Documentation platform
Job no longer available
Documentation platform
21-100 employees
Job no longer available
$130-180k
+ Equity
21-100 employees
Company mission
To empower millions of developers worldwide.
Role
Who you are
- 4+ years of project management experience, preferably in software implementation or migration projects
- Proven track record managing enterprise-level technical implementations with multiple stakeholders
What the job involves
- We're seeking an experienced Project Manager to own migrations and onboarding initiatives.
- This strategic role combines technical project management expertise with customer-facing responsibilities, focusing on managing complex implementation projects while coordinating external agencies and subcontractors to deliver successful outcomes at scale
- Lead end-to-end migration and onboarding projects for enterprise customers, ensuring on-time delivery and quality outcomes
- Manage project scope, timelines, resources, and stakeholder communications across multiple concurrent implementations
- Develop and maintain project plans, risk registers, and status reporting for complex technical migrations
- Coordinate cross-functional teams including sales, customer success, engineering, and external partners
- Oversee relationships with external implementation agencies and subcontractors to scale delivery capacity
- Establish service level agreements, quality standards, and performance metrics for external partners
- Conduct vendor selection, onboarding, and ongoing performance management
- Ensure consistent delivery quality and methodology across all external implementation partners
- Serve as primary technical point of contact for enterprise customers during implementation phases
- Drive continuous improvement of Time-to-Value (TTV), implementation efficiency, and customer satisfaction metrics
- Build and configure customized technical solutions for strategic customer implementations
- Gather customer feedback and technical requirements to inform internal product development priorities
- Define, track, and report on key performance indicators for migration and onboarding success
- Identify bottlenecks and opportunities for process improvement across the implementation lifecycle
- Create and maintain project documentation, best practices, and implementation playbooks
- Establish standardized methodologies for consistent delivery across teams and partners
Our take
Software documentation has long been a challenge for developers, requiring significant time and effort to create and maintain. As companies like Stripe and Twilio set higher standards, the pressure on teams to produce clear, interactive documentation has increased, leaving many struggling to keep up with expectations.
Mintlify addresses this problem by offering a suite of documentation-authoring tools that simplify the creation process. The platform enables auto-generation of documents from codebases, features built-in templates, and incorporates AI-powered chatbots for enhanced user interaction.
With a growing customer base that includes prominent brands like Anthropic and Fidelity, and the recent closure of a successful funding round, Mintlify is poised for continued success. The company is further innovating its platform by personalising content and enhancing AI capabilities, positioning itself to meet the evolving needs of software documentation and support in the tech industry.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 3 rounds)
Sep 2024
$18.5m
SERIES A
May 2022
$2.8m
SEED
Total funding: $21.5m
Company benefits
- Flexible work culture
- 20 days paid time off every year
- Health, dental, vision
- 401k or RRSP
- Free lunch and dinners
- $700/year work setup stipend
- $200/month wellness stipend
- Annual team offsite
- Unlimited free mints
Company HQ
SoMa, San Francisco, CA
Leadership
Hahnbee Lee
(Co-Founder)Previously co-founded pe•ple (acquired by BetterMode). Experienced Software Engineer, having worked at Duolingo, Cornell Design & Tech Initiative, Cornell Rocketry Team, Tribe Community Platform, Vera.Zone, GoodStuff and Leidos.
Han Wang
(Co-Founder)Previously co-founded pe•ple (acquired by BetterMode) and Foodful. Also an experienced Software Engineer having previously worked at Bettermode and Facebook.
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