Staff/Senior Front End Engineer, Appcues
$125-170k
+ Equity
Platform for measuring product adoption
Open for applications
Platform for measuring product adoption
21-100 employees
Open for applications
$125-170k
+ Equity
21-100 employees
Company mission
To make product adoption management and improvement easier, without needing to rely on a developer.
Role
Who you are
- You have been the engineering lead on significant features. You take pride in the code you create and strive to produce high quality, accessible, and performant user experiences
- You are comfortable writing modern functional JavaScript that is maintainable following DRY principles
- You have a growth mindset and regularly experiment with new tools and technologies such as AI to ensure you have good judgement where they can or cannot be used
- You strive to design modular frontend architectures. You consider the task at hand and seek to understand any impact on the overall system
- You have experience with unit and integration testing. You believe in testing your work and automating whenever possible
- You are empathetic and are excited to work on a well-functioning and communicative team. You set a high bar for yourself and engage with and support your team to be the best that they can be
- You understand the importance of collaborating both verbally and asynchronously over code and technical proposals with your fellow engineers, product managers and designers to deliver the best outcomes
- You can comfortably work full-time with your fast-paced team. While we are a 100% remote-1st company and you can work from anywhere in North or South America, you must be able to work between 10am - 4pm Eastern Time. e.g. some team members work full-time starting at 6AM ET, others start at 10AM ET. If you need to run errands during the day, no worries we trust you to make up the difference in evenings
What the job involves
- Your work as a Senior Frontend Engineer will empower thousands of Appcues customers to improve their product’s adoption for millions of end-users without writing any code.
- The Appcues UX is made up of two major React applications and a JavaScript SDK. Our Builder allows customers to design personalized in-app, email and push messaging experiences such as onboarding guides, tips, announcements, and surveys.
- Our Studio application enables customers to orchestrate, segment, personalize, target, and analyze these experiences across their entire user base. Our world-class customers, such as Fullstory, Surfline, and Hotjar, embed our SDKs in their products to deliver high-quality experiences to hundreds of millions of end-users
- Our apps are built using React, leverage styled-components and Tailwind. Our JavaScript SDK leverages state machines with xstate.js and Web Components. For builds we use Turbo with Webpack and are migrating to Vite
- We collaborate with Github, Slack, Zoom, Figma and Shortcut and leverage cursor.com, OpenAI and Anthropic AI tools to be more effective. We test with Jest and Playwright and document our components in Storybook
- Every engineer is given ample opportunity to learn the Appcues product and codebase, with regular opportunities to research and experiment including internal hackathons. Many contribute across our stack, including our Elixir on AWS backend services
- Our fully remote engineering and product team currently has over 30 people comprised of five small cross-functional teams. We are looking to hire a Senior. Frontend Engineer for our In-Product Messaging team, which today has five Senior/Staff/Principal Engineers, as well as a product manager, designer and QA engineer. You will be supported and coached by your team’s engineering manager Dan Pettit
- On a typical day, you may collaborate on a design, architect a solution, break down an epic, implement a feature, collaborate on a new frontend practice, or mentor another engineer
- Recent projects these teams have worked on include creating an embedded email and push messaging editor, rebuilding our in-app experience designer, adding an image library browser and AI-assisted content generation
- Our engineering teams work in two-week iterations, communicate mostly via Slack, and are committed to remote, agile development. When you are ready, you’ll create and send a pull request with tests and tag your team for review. Each team builds, tests and releases multiple times a day using Circle CI pipelines and test automation
- You’ll collaborate with frontend engineers across all teams to maintain and improve our JavaScript and CSS codebase and the libraries we leverage. You’ll work with designers and other engineers to create scalable design systems and reusable, interactive components
- You’ll collaborate with product, customer success, technical support, and sales to translate customer needs into quality code and delightful UX
- You will be involved in all development stages, including discovery and user-testing of new features and products
Our take
Every digital business deals with change, and much of this change comes with adopting new products relative to improving processes. Evaluating the effectiveness of respective products requires its own methodology and investment in time, energy and expense. The digital experience platform is a growing but lucrative market that reached a valuation exceeding $20 billion in 2025.
Appcues has created a no-code platform that allows businesses to analyze product usage as well as communicate their reactions. Appcues is easy to integrate into pre-existing platforms as it functions as a Google Chrome extension. Once you establish an account, you can log into Appcues Studio and manage flows and events, target experience, and app feedback.
Appcues provides consumers with a smoother on-boarding experience by offering product tours and welcome messages. This simple-to-use system has already been welcomed by a variety of large vendors including Lyft, Clearbit and AdRoll.
Freddie
Company Specialist at Welcome to the Jungle
Insights
71% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jan 2022
$32.1m
SERIES B
Aug 2018
$10m
SERIES A
Total funding: $45.8m
Company benefits
- You'll have a solid health, dental, and vision plan; access to 401k, and a generous family leave policy
- We offer a $1,000 home office stipend, and an additional $500 annual budget for extra work-related technology
- Home office not cutting it? We'll reimburse your monthly coworking fees
- Equity offerings
- We foster team alignment with meetings of all shapes and sizes—a monthly all-hands meeting called FirstThurs, ad hoc Lunch & Learns at team lunches, and more!
- We believe time away to reflect and explore makes us all more productive, so we expect each employee to take a minimum of ten days of vacation per year
Company HQ
Prudential / St. Botolph, Boston, MA
Leadership
Jackson Noel
(Co-Founder & CEO)Having worked for GE Capital for 3 years, Jackson took an MIT MBA before working for a year in Growth for Testive. They left this in 2014 having co-founded Appcues in 2013.
Jonathan Kim
(Co-Founder & Board Member)Jonathan started their career as a Fenway News Online Editor for 3 years, before working at Performable and serving as a Subspot Software Engineer in 2013. Having founded it in 2013, they have been a Board Member at Appcues since June 2020.
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