Senior Sales Operations Manager, Wrapbook
$92.5-144.4k
Salary is dependent on location within US; Salary for Canadian applicants is CA$92.5K – CA$126K
Media production payroll & insurance solution
Be an early applicant
Media production payroll & insurance solution
201-500 employees
Be an early applicant
$92.5-144.4k
Salary is dependent on location within US; Salary for Canadian applicants is CA$92.5K – CA$126K
201-500 employees
Company mission
Wrapbook's mission is to make the lives of those working in production better.
Role
Who you are
- 5–8 years in Sales Operations, Revenue Operations, or Business Operations in a B2B SaaS environment
- Advanced Salesforce experience including reporting and flow, Admin certification preferred
- Strong analytical skills including experience with BI tools (Looker, Omni, etc.) and Excel
- Proven ability to drive adoption of processes and tools across diverse teams
- You demonstrate excellent project management with the ability to prioritize effectively in a fast-paced, dynamic Saas environment
- Strong written and verbal communication tailored to audiences ranging from individual contributors to the C-Suite
What the job involves
- As the Sr. Sales Operations Manager at Wrapbook, you will serve as a strategic partner to sales leadership and a force multiplier for the go-to-market team
- You will architect and operationalize sales processes, implement tools that drive automation and data quality, and deliver actionable insights that shape business decisions
- You are equally comfortable zooming into tactical details and zooming out to strategic impact
- Define and implement Deal Desk processes as a strategic lever in our GTM motions, including tracking requests, approvals, contracts, and implementation for custom pricing
- Partner closely with GTM Systems Architect to gather requirements, scope, and build these processes in our CRM
- Manage deal-desk on an ongoing basis, continuously and proactively identifying bottlenecks and areas for optimization to iteratively drive business value
- Champion our sales processes and methodology partnering closely with Sales leadership and Enablement to drive adoption, accountability. Monitor and report on the impact of changes to our processes through the funnel
- Support GTM forecasting processes, partnering with Sales leadership to drive a high degree of accountability for behaviors that lead to improved outcomes and accuracy
- Manage the forecasting process from seller-level inputs to C-Suite level roll-ups
- Collaborate with Marketing, Product, and Customer Success to ensure sales motions align with broader GTM strategy. Enable feedback flow between GTM and cross-functional teams
- Optimize key handoffs between Marketing → Sales → Implementation → Customer Success
- Own executive-level reporting on pipeline health, conversion metrics, and sales performance. Proactively identify trends, surface risks, and recommend solutions using a data-driven approach, partnering closely with GTM Insights and Analytics Manager
- Create a data-driven sales environment where everyone has access to team and individual performance through dashboards and tools that help accelerate performance
- Lead ad-hoc analytical projects supporting the key company initiatives as required
- Design and continuously refine end-to-end sales workflows to improve quality of inputs, increase rep efficiency, and minimize manual data entry. Drive process adoption across the team with clear documentation and feedback loops
- Identify opportunities to leverage current or new tooling automate manual processes, reduce friction, and improve user experience. Proactively identify areas where AI can help our sales motions
- Demonstrate leadership in planning complex, cross-functional projects from scoping to execution (e.g., segmentation, capacity planning, compensation design). Ensure all initiatives have defined milestones, stakeholder alignment, and measurable business outcomes
- Own Sales compensation, Reporting for Monthly GTM Updates, MBRs/QBS, and alignment with cross-functional partners on results
- Operationalize the Sales playbooks of Wrapbook so they become ingrained into the day to day of our Sales Team
- Support the annual sales planning process with in-depth insights
- You are likely successful in this role if you:
- Deliver measurable improvements in sales process efficiency and data integrity
- Consistently provide forecasting clarity that sales leadership can rely on
- Anticipate business needs and solve proactively
- Communicate clearly and influence across levels and functions
- Mentor peers through expertise and best practices, while remaining hands-on
- Operate with a high degree of ownership, urgency, and follow-through
Application process
- Have we got your attention? Submit your application today and a member of our Talent team will be in touch with you shortly!
Our take
Payroll systems for the production industry are long outdated, with the vast majority of administration still being completed manually, in person, and on paper. This forces cast and crew members to loose many hours in unpaid work and drives up production costs.
Wrapbook's app helps cast and crew complete onboarding, submit timecards and track payments. It offers touch and face ID and helps users track various filings as they pass through the system. Its position as one of the country’s only entertainment-compliant companies of its kind has given it a strong head start in its field.
The company's product is used by well-known production companies such as CollegeHumor, Creative Blood and JN, and serves over 1,000 companies in total. In 2021, commitments from new and existing investors boosted Wrapbook’s valuation to $1 billion, earning it unicorn status. With this funding, it has continued to bolster its payroll platform and workforce to best support the needs of production companies.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
230% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Sep 2024
$20m
LATE VC
Nov 2021
$100m
SERIES B
Total funding: $150.5m
Company benefits
- Health & Benefits - choose from several customizable plans, including vision and dental
- Minimum Time Off - Everyone is encouraged to take at least 3 weeks off annually
- 401K & RRSP
- Work Remotely
- IT Setup for Your Home
- Lifestyle Perks - Wrapbook employees get a monthly stipend to treat themselves
- Stock Options
- Parental Leave
Company HQ
Midtown Manhattan, New York, NY
Leadership
Cameron Woodward
(Co-Founder)Director of Interactive Marketing at Invisible Children. Next, Co-founded and Executive produced Sprinkle Lab for 8 years. Went on to Found and serve as CEO of Film Casualty Insurance Agency.
Naysawn Naji
(Co-Founder)Early career as a Programmer at McGill University. Became a Software Developer at Xiphos Technologies. For over 4 years was Program Manager at Microsoft. Founded artSumo.com. For 5 years was CTO of Grupo Regalii.
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