Chief of Staff, Mastercard
Services Technology
$147-230k
Salary applicable to candidates in NYC/Purchase, NY only; other locations may vary
Global payments technology company
Job no longer available
Global payments technology company
1001+ employees
Job no longer available
$147-230k
Salary applicable to candidates in NYC/Purchase, NY only; other locations may vary
1001+ employees
Company mission
To connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible.
Role
Who you are
- Proven experience in executive/leadership communications and business reporting, translating strategies to execution plans
- Excellent writing skills, ability to “storyboard” and develop visually compelling presentations with clear logic and structure
- Highly organized and detailed oriented; proficient in managing competing priorities and multi-task in a fast-paced, deadline-driven environment
- Intellectually curious with an entrepreneurial attitude and a results-driven mindset
- Ability to influence with authority - anticipate and proactively address issues that may arise
- Trusted partner who can manage sensitive information and maintain confidentiality; the ability to understand unspoken sensitivities and exercise absolute discretion is a must
- Flexible and creative, able to not only adapt but also thrive in a constantly changing environment
- Strong preference for candidates with prior experience at a leading management consulting firm, with demonstrated ability to thrive in a fast-paced, high-impact environment
- Strong interpersonal and communication skills, and ability to build relationships and interact effectively with individuals at all levels
What the job involves
- The Services Technology team is looking for a Director, Chief of Staff to support the CTO of Services and the leadership team to ensure efficient operations, drive alignment, and enable decision-making
- The Services Technology team is responsible for the Services engineering and technology estate, including data infrastructure, analytical tools, critical technology platforms including the Data Warehouse and Decision Management Platform, our acquired Services technology assets, and the engineering teams supporting each of our Services four product groups
- In this role you will report directly to the CTO of Services and work alongside himself and the leadership team on multiple initiatives
- Support the execution of the Services Technology strategic priorities by collaborating closely with business leads and across Services and the larger Mastercard organization (e.g. Core, Commercial New Payment Flows, Finance, P&C, Communications, Marketing, MA TECH, Legal)
- Develop executive presentations and messaging for internal audiences (e.g. Quarterly Business Reviews, Governance meetings, business updates, Teams Channel, Monthly Newsletter); facilitate transparent and effective communication across the organization
- Shape external-facing narratives with strong analytic support and product knowledge
- Manage and coordinate regular engagements on Services Technology priorities
- Drive business reporting ensuring operational excellence including coordinating updates into Services Technology QOR, Earnings, and other activities; identify insights and make meaningful recommendations as needed
- Lead implementation of employee communication and engagement initiatives (e.g. All Hands meetings, Weekly Directs meetings, Leadership offsites, Community engagement, etc.); partner with the P&C team to support Diversity and inclusion initiatives
- Tackle complex business problems with limited definitions and uncover root causes, develop solutions, and translate them into specific recommendations for action
- Lead and manage cross-functional projects, ensuring timely execution of key objectives
Our take
Mastercard is in the global payments business, and operates the world's fastest payments processing network. Its products and solutions have become central to everyday commerce across the world, in activities ranging from shopping and travelling to running businesses.
As the economy has become more and more digitised, Mastercard has been a leading player in helping businesses and individuals across the globe embrace card payments and digital banking. One of the world's largest companies, its revenue has seen consistent gain in the last 20 years.
The challenge for modern payments companies is that payments are always changing, as seen in the astronomical rise of contactless payments over the last decade. Mastercard's acquisition of blockchain systems, and an overall focus on leveraging its technology towards a digital economy, has placed the company in good stead to keep up to date with current trends, like cryptocurrency, in the digitised payments world.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Gym membership
- Share purchase options
- Extra holiday purchase optional
- Work from home opportunities
- Health insurance
Company values
- Trust - integrity, respect, openness
- Agility - urgency and value through innovation
- Partnership - working as one team for the benefit of all
- Initiative - taking bold and thoughtful actions
Company HQ
Purchase, Harrison, NY
Articles
Leadership
Michael Miebach
(CEO, not founder)Has served in a variety of roles at the company, including President and CPO. Currently Board Member at IBM, Accion, the World Resources Institute, the US-India Strategic Partnership Forum, and the Metropolitan Opera. They are also a Trustee of USCIB.
People progressing
Joined as VP in 2008, promoted 4 times in 11 years to their current position of Executive Vice President.
Salary benchmarks
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