Senior Manager of Finance Transformation, PlayStation

• Typically requires 10+ years of progressive experience leading Finance transformation programs, PMO initiatives, or enterprise transformation portfolios, with demonstrated success delivering large-scale, multi-year initiatives
• Experience designing and implementing Finance Target Operating Models (TOM) and Service Delivery Models (SDM), including current-state assessments, work activity analysis, process redesign, and organizational transformation
• Strong expertise in end-to-end Finance process transformation and governance (e.g., Record-to-Report, Source-to-Pay, Order-to-Cash), including process standardization, simplification, automation, and Global Process Ownership
• Experience delivering technology-enabled Finance transformation initiatives, including ERP implementations, automation, AI/ML, analytics, workflow platforms, and other digital Finance capabilities
• Proven ability to translate strategic objectives into executable roadmaps and deliver measurable business outcomes while managing complex cross-functional initiatives across Finance, IT, HR, Operations, and external partners
• Demonstrated experience leading organizational change management efforts that drive stakeholder engagement, communications, training, user adoption, and sustainable business change
• People management experience, including coaching, developing, and leading high-performing teams in matrixed, global organizations
• Experience managing external consulting firms, system integrators, or business process outsourcing providers; prior management consulting experience (Big Four or similar) supporting Finance transformation is highly desirable
• Proven ability to influence senior stakeholders and collaborate effectively across multiple business units, functions, and global regions
• Deep knowledge of Finance operations, accounting principles, internal controls, Finance transformation methodologies, and data and AI capabilities
• Strong understanding of end-to-end Finance processes, Target Operating Models, Service Delivery Models, process governance, and continuous improvement methodologies
• Knowledge of software development lifecycle (SDLC), enterprise applications, and IT governance models
• Strategic thinker with exceptional program management and execution capabilities, able to balance long-term vision with operational delivery
• Demonstrated ability to lead through influence, navigate ambiguity, and drive measurable outcomes within complex matrix organizations
• Exceptional stakeholder management, executive communication, facilitation, presentation, and negotiation skills
• Strong analytical and problem-solving skills with the ability to translate data into actionable business insights and practical solutions
• High digital literacy, including proficiency with Microsoft 365, AI-enabled productivity tools, analytics platforms, and modern collaboration technologies
• Bachelor's degree in Finance, Accounting, Business Administration, or a related field required

Desirable

• The Senior Manager, Finance Transformation role focuses on hands-on program management (PMO) and organizational change management (OCM) activities for specific Finance transformation projects
• The Senior Manager works under high-level guidance to translate strategic objectives into actionable project plans, drive day-to-day project progress, and coordinate cross-functional teams and resources
• Additionally, this critical role will drive the design and implementation of the Finance Target Operating Model and Service Delivery Model, end‑to‑end process excellence
• This role will have direct people management responsibility, providing expert leadership and detailed guidance to ensure best in class Finance transformation methodologies and future-state target operating model enablement
• It offers the opportunity to shape the future of Finance in a dynamic and innovative organization committed to operational excellence and talent development
• Strategic Leadership & Support:
• Lead the development and execution of complex, large-scale Finance transformation programs, supporting FTO leadership to translate the CFO vision into actionable roadmaps with defined milestones, measurable outcomes, and performance indicators
• Drive initiative prioritization and sequencing by supporting centralized intake and governance processes, ensuring alignment to enterprise objectives and capacity constraints
• Anticipate, identify, and proactively mitigate execution risks by implementing structured risk management processes
• Operating Model & Service Delivery:
• Manage and execute the future-state Finance Target Operating Model (TOM) and Service Delivery Model (SDM) as part of the transformation
• Conduct comprehensive Current-State Assessments (CSA) of Finance processes / capabilities, perform Work Activity Analysis (WAA) and Finance Maturity Assessments and leverage other diagnostic tools to inform design decisions and refine implementation approaches
• Leverage standardized global end-to-end (E2E) process taxonomies to support TOM and SDM design anchored in standardization, simplification, and automation-first principles
• PMO Execution & Strategic Governance:
• Own day-to-day execution of assigned initiatives: develop and manage project plans (e.g. RAID logs, resource and capacity plans, performance KPIs), and monitor progress to ensure disciplined execution
• Serve as a liaison between the Transformation Office and other departments (e.g. Finance functional owners, IT, HR, and external System Integrators). Ensure integration points are coordinated and proactively anticipate and escalate risks or roadblocks to FTO leadership, along with mitigation/contingency plans and recommendations
• Manage the day-to-day activities of project team members (including Business analysts, IT partners, consultants, etc.), ensuring prioritization alignment and robust project team workflows (e.g. workstream meetings, action item follow ups) to maintain accountability
• Ensure all project documentation (charters, plans, status reports, meeting minutes, change requests) is thorough and up to date. Manage project meetings or sponsor updates by reviewing and preparing materials that enable data-driven decision making
• Prepare high-quality executive-level dashboards and materials for steering committees and executive sponsors, providing transparency into progress, critical path dependencies, budget utilization, and benefits realization
• Organizational Change Management:
• Serve as a primary change agent for your team’s projects, ensuring appropriate OCM plans and strategies are in place, tailored for each project to drive user adoption and minimize resistance, whilst maintaining alignment on messaging & communications
• Lead and deliver key change activities such as stakeholder impact analyses, change readiness assessments, and training needs analyses at the project level. Develop or customize change deliverables (communication emails, FAQs, slide decks, process documentation, training materials) that will help end-users understand, prepare for, and embrace new systems or process changes
• Organize and lead stakeholder workshops, demos, and feedback sessions to keep users engaged throughout the project lifecycle. Actively listen to stakeholder concerns and feedback and incorporate that input to refine project approaches or address misconceptions
• Develop reinforcement plans (additional refresher trainings, office hours, user guides) to cement new ways of working