Account Manager, Instacart

$86-114k

Salary is partially dependant on applicant’s location. This role also includes a Sales Incentive Plan. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants

Tableau

Salesforce

Senior and Expert level

Remote from US

Online grocery marketplace and grocery tech platform

Job no longer available

Online grocery marketplace and grocery tech platform

1001+ employees

B2CB2BArtificial IntelligenceEnterpriseMarketplaceFoodAnalyticsComputer VisionSaaSMobileAdvertisingDelivery

Job no longer available

$86-114k

Tableau

Salesforce

Senior and Expert level

Remote from US

1001+ employees

B2CB2BArtificial IntelligenceEnterpriseMarketplaceFoodAnalyticsComputer VisionSaaSMobileAdvertisingDelivery

Company mission

To create a world where everyone has access to the food they love and have more time to enjoy it together.

Job

Company

Role

Who you are

Undergraduate college degree (BA/BS) required
7+ years of similar work experience
Proven track record of building strong customer relationships
Knowledge of paid search, display, account management, ad serving, CPG or e-commerce
Ability to work independently, manage multiple priorities and take initiative in a high paced environment
Succeeds in an external facing role, confidently communicates with advertisers and key stakeholders
High attention to detail, exceptional organizational skills and creative problem solver

Desirable

BA/BS degree in business, advertising, commerce, digital marketing or related field is preferred
Comfortable using Salesforce to track and optimize impact
Comfortable pulling data from Tableau, and Mode
Comfortable analyzing data with the ability to interpret and tell a story in a client-facing role

What the job involves

We are looking for an Account Manager II to support and drive high valued performance results for Instacart’s ad products through optimizations and upsells while communicating the value of Instacart to partners
The Account Manager is responsible for building trusted CPG relationships, maximizing advertisers value on Instacart’s platform and partnering on initiatives to elevate the team
The AM Team is a collaborative, empowered and solution-oriented team focused on being customer obsessed with CPG advertisers
Account Management teams create, manage, and grow ecommerce campaigns through sharing reporting and insights with advertisers
Collaborate with the Sales Team to build trusted CPG Client and Agency relationships
Educate, engage and encourage CPG advertisers and Agencies to activate e-commerce campaigns on a world-class digital grocery platform
Serve as the main point of contact for all post-sale activities including campaign set up, optimization, reporting and performance to achieve CPG advertisers’ KPIs
Provide weekly reports to CPG advertisers with key recommendations to improve campaign performance
Builds persuasive narrative to influence advertisers to implement optimization and upsell strategies to enhance campaign effectiveness
Present compelling category and advertiser-specific business trends and insights
Participate in cadence calls and Quarterly Business Reviews with CPG advertisers utilizing data visualization to discuss campaign insights and performance with an analytical, data-driven mindset
Develop a deep understanding of Instacart’s evolving advertising products

Our take

Instacart is an online grocery marketplace that operates a pick-up and delivery system in the US and Canada. Unlike standard grocery shopping, Instacart sends a “personal shopper” to your local store to buy your products, who then delivers them straight to your door on the same day via their own car. The company also supplies the Instacart Platform, with services for stores encompassing eCommerce, fulfilment, in-store, ads, and insights.

The increased modernization of society has meant more than ever that consumers are looking to buy their groceries online, making space for apps like Instacart to become daily life staples for years to come. Although the company must compete with other grocery store delivery services, such as Walmart’s own, it has expanded to cover large percentages of US and Canadian households, and is now aligned with over 1,500 retail banners across more than 85,000 locations.

With an expanding partnership with Kroger, Instacart continues to demonstrate why it's a leader in the gorcery delivery space. By powering fast, reliable delivery from neary 2,700 stores and introducing tools like the AI-powered Cart Assistant, Instacart isn't just enhanceing the way millions of families shop but also shaping the future of personalized, convenient grodery expericnes. This deepening collaboration underscores Instacart's ability to drive growth and deliver value to both customers and partners.

Steph

Company Specialist at Welcome to the Jungle

Insights

Top investors

7% employee growth in 12 months

Glassdoor (3.6)

Company

Funding (last 2 of 15 rounds)

Nov 2021

$232m

LATE VC

Mar 2021

$265m

LATE VC

Total funding: $2.9bn

Company benefits

Wellness Tailored to You: Medical, dental, vision, retirement, life & disability coverage right alongside physical & mental wellness programs, memberships and stipends to keep you and your family feeling your best.
Family Building Benefits: No matter where you are in your family journey, we support you. Our plans cover modern family planning for all. We offer leave for all parents, flexible working schedules and an active Parents@ community.
Work From Home Stipend: We help outfit your WFH setup and offer reimbursements so you can be your most productive while at home.
Flexible Time Off: We all recharge differently. Take the time you need with our flexible time off policy and company-wide Self-Checkouts where we encourage everyone to sign off.
Learning & Development: Whether you're just starting your career or leading teams, we provide customized L&D programs to help you grow and an annual allowance to pursue your development.
Future Planning: We have you covered as you plan for your future. 401(k) matching in the US and RRSP in Canada, student loan assistance through Peanut Butter, free Rocket Lawyer membership, SoFi & First Republic financial planning and more.
Four Year Fill-Up: We encourage our tenured employees to take longer breaks and truly unplug by doing something they love – typically four consecutive weeks around the four year mark.
Community Connection: Support the communities you care about with volunteer weeks and get involved with our social impact program, Instacart Serves.
Instacart Express Membership: We help keep your fridge stocked. Unlock grocery discounts with our Instacart Beta app while testing our latest features.

Company HQ

The East Cut, San Francisco, CA

Leadership

Apoorva Mehta

(Co-Founder & Chairman)

Studied Electrical Engineering at University of Waterloo. Worked in Fulfillment Optimisation SDE at Amazon.com before going on to co-found Instacart.

Brandon Leonardo

(Co-Founder)

Interned at Cisco Systems as an IT Engineer. Later became a Senior Web Developer at Webs and then a Venture Hacker at Angel List.

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