Product Analyst, Klaviyo
$104-156k
3+ days a week in office
Intelligent marketing automation powered by customer data
Be an early applicant
Intelligent marketing automation powered by customer data
1001+ employees
Be an early applicant
$104-156k
3+ days a week in office
1001+ employees
Company mission
To give online brands direct ownership of their consumer data and interactions, empowering them to turn transactions with customers into long-term relationships—at scale.
Role
Who you are
- The ideal candidate is intellectually curious, proactive in seeking solutions to challenging problems, and highly focused on delighting our customers
- Additionally, the ideal candidate will have an understanding of infrastructure and an interest in sending platforms and the technical back-end components that power these marketing channels
- You have a bachelor’s or advanced degree in math, economics, statistics, engineering, computer science, or other quantitative field
- You have worked in an analytics or data science role for 3+ years professionally
- You possess strong SQL skills and the ability to use tools such as Python, R, Excel and Tableau to work efficiently at scale
- You balance attention to detail with swift execution, including the ability to deliver on tight timelines
- You have a bias towards learning and constant iteration
- You are self-motivated and have the ability to work independently
- You have strong communication and organization skills
What the job involves
- Klaviyo is looking for a Product Analyst to join our growing R&D team
- Data is core to who we are as a company, and you will play a pivotal role in both collecting the necessary data and deriving insights through analysis
- Our team works closely with product managers and engineers to best serve the needs of customers within specific product areas
- The SMS & new channels initiative is focused on expanding Klaviyo’s marketing platform to provide customers with more opportunities to engage their audiences and accelerate growth
- In this role, you will work closely with stakeholders across multiple teams
- This is an exciting opportunity to work on omnichannel sending, a rapidly evolving area where best practices are still being developed
- Own the analytics needs of one or more product areas, including metrics selection and tracking, exploratory research, experimentation, and instrumentation
- Leverage appropriate statistical tools such as time-series analyses, hypothesis testing, and causal analyses to statistically assess relative impact and extract trends
- Generate ideas to shape future analytical projects and initiatives
- Develop dashboards and reports to regularly communicate results
- Present findings exploratory research to senior management to drive business decisions
- Collaborate with cross-functional teams across disciplines such as product, engineering, design, success, and support
- Advocate for data driven decision making and roadmap prioritization based on your understanding of what drives the biggest impact for both our customers and Klaviyo
Our take
Klaviyo is a marketing firm helping growth-focused eCommerce brands drive more sales with super-targeted, highly relevant email, Facebook and Instagram marketing campaigns. From personalised newsletters to automated emails when customers abandon their shopping carts, the marketing automation platform makes it easy for businesses to capture, store, analyze, and predictively use their own data to drive measurable, high-value outcomes.
Klaviyo's CEO, Bialecki, believes that the main problem with e-mail marketing today is that there is a divide between two kinds of tools: analytics tools that help you understand what people are doing on a website, such as what products they are considering, and messaging tools that send them a marketing e-mail. Operating primarily within the retail and eCommerce industry, Klaviyo aims to solve this by offering a tool that brings together analytics and messaging. This allows companies to bring all of their first-party data into a single platform to get a deep understanding of their customers and then activate that data to deliver highly-targeted, personalised communications through email and SMS. In the process, Klaviyo's customers get a deep understanding of their consumers.
Klaviyo is a fast-growing company mainly due to its business model - the firm offers a concrete ROI for Klaviyo’s clients if the software persuades customers to make purchases by treating different types of customers differently. An IPO in 2023 has led to Klaviyo's release of Klaviyo AI, which empowers businesses to unlock revenue-driving opportunities and deliver exceptional customer experiences across channels. Still in its early days of public listing, it will be interesting to see how Klaviyo fares in the years to come.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
46% female employees
4% employee growth in 12 months
Company
Employee endorsements
Opportunities to learn
"Not only we have a good stipend to spend on learning but we also have development days every quarter, where we can switch off and focus on the areas..."
Funding (last 2 of 6 rounds)
Aug 2022
$100m
LATE VC
May 2021
$320m
SERIES D
Total funding: $778.5m
Company benefits
- Private health care cover
- All full time employees receive equity
- Commuting allowance for when you do travel to the office,
- A very generous education allowance every year for you to spend on learning and development.
- Free books policy - if you’re better off for having read it (or listened to it—audiobooks are covered too!) we’ll pay for it.
- Generous and flexible PTO policy
- Participation in Klaviyo ESPP
Company values
- We always put our customers first.
- We are owners.
- We strive to make the world more equitable.
- We are ambitious.
- We are always learning.
- We collaborate radically.
- We are remarkable.
Company HQ
Financial District, Boston, MA
Articles
Leadership
Andrew Bialecki
(CEO)Previously CTO at RockTech, Senior Engineer at Performable, Lead Engineer at Applied Predictive Technologies and an SDET Intern at Microsoft
Ed Hallen
(Chief Product Officer)Currently an Advisor at Team Engine. Previously worked in Enterprise Business Development at Google, Summer Associate at Accel-KKR and Principal at Applied Predictive Technologies.
Salary benchmarks
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Diversity, Equity & Inclusion at Klaviyo
Katelyn Nnake (Director of Diversity, Equity & Inclusion)
- At Klaviyo one of our key values is "we strive to make the world more equitable"
- In 2023 over 75% of Klaviyos participated in a Klaviyo Resource Group
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