Product Manager, FIGS
$120-140k
+ Annual Bonus, Equity and ESPP
Office located in Santa Monica, CA
Medical uniforms & clothing
Open for applications
Medical uniforms & clothing
201-500 employees
Open for applications
$120-140k
+ Annual Bonus, Equity and ESPP
Office located in Santa Monica, CA
201-500 employees
Company mission
To celebrate, empower and serve those who serve others.
Role
Who you are
- 3+ years of product management experience delivering highly successful and impactful products; DTC retail ecommerce experience is a plus
- Keen analytical and quantitative skills, ability to use hard data and metrics to back up assumptions and develop business cases, attention to detail. Experience using Data platforms + AB testing tools
- Technical proficiency; previous experience working directly with engineers and navigating tradeoffs between technical decisions
- Demonstrate strong product instincts with a high bar for design quality and usability
- Excellent verbal and written communication skills
- Experience in scrum/agile development methodology
- Display attention to detail and possess the organizational skills required to manage numerous projects and deliverables across different teams and organizations
- Strong bias for action; ability to juggle multiple competing priorities and create a sense of urgency in a fast-paced, dynamic environment
- An entrepreneurial mentality; willingness to roll up the sleeves and do whatever is necessary to meet goals, and a passion for keeping up with innovations and trends in digital marketing and ecommerce
- Proven track record delivering high quality outcomes by setting a clear standard for excellence, prioritizing effectively, and driving alignment through clear communication and stakeholder buy-in
- Equally comfortable serving as a customer champion, a high-level strategist, and a day-to-day project manager
- Equally adept at prioritizing and addressing bug fixes, diving into acceptance and testing criteria, as well as strategizing solutions for 6 months to a year from now
What the job involves
- FIGS is looking for an awesome Product Manager to join our Product Team
- The Product team is responsible for setting the vision and strategy for the ecommerce digital product roadmap, using data and customer insight to guide priorities and drive meaningful business impact
- This individual will be a master of prioritization and cross-functional collaboration, with strong communication and product management skills, a keen sense for the end-to-end implications of development, and a proven track record of getting things done
- The role will report to the Director of Product Management
- Shape the ecommerce strategy and roadmap, owning initiatives end to end and partnering with stakeholders on prioritization while clearly communicating tradeoffs, rationale, and timelines
- Contribute to the vision for a first-class ecommerce experience for our community of health care providers while collaborating closely with Engineering, Design, Site Merchandising and Data teams
- Advocate for the product and customer, bringing deep customer insights and expertise that shapes decisions and rallies stakeholders around better experiences
- Own and drive improvements across key ecommerce KPIs including conversion rate, revenue per visitor, funnel performance, and customer retention
- Simplify complexity by clarifying goals, streamlining processes, and driving high-impact solutions
- Influence and align technical and non-technical stakeholders through clear communication and data-backed reasoning
- Analyze test and site/app data to identify key customer pain points and opportunities for refinement, new solutions, and growth
- Regularly monitor KPIs to measure and socialize the impact of the roadmap on the business
Our take
FIGS is a medical apparel brand dedicated to providing durable, comfortable, and stylish products for healthcare professionals. Operating on a direct-to-consumer model, FIGS ensures a streamlined connection with its audience.
FIGS' unique selling proposition lies in its Technical Comfort™, featured across a range of antimicrobial, elastic scrubs and uniforms designed with functional pockets. Inspired by the founders personal connection to the challenges faced by healthcare workers, the brand was created to address the discomfort of traditional uniforms and the long, demanding hours common in the profession.
More recently, FIGS has begun executing a strategic shift focused on long-term brand equity rather than short-term promotional growth. In 2024, the company signaled a move away from heavy discounting, instead increasing investment in brand building, international expansion, and new growth channels such as retail and institutional sales through its TEAMS program. While overall revenue growth has remained modest, international sales have grown rapidly, highlighting Asia as a key opportunity for future expansion. And in an increasingly competitive and promotion-driven market, FIGS' emphasis on premium positioning, disciplined pricing, and global brand development reflects a calculated bet on sustainable growth rather than volume-led gains.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
21% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Jan 2018
$65m
SERIES B
May 2016
$5m
SERIES A
Total funding: $72m
Company benefits
- Health and Wellbeing: Comprehensive benefits and perks package focused on your well-being including: previum medical, dental, and vision coverage, FIGS-sponsored bi-weekly UberEats meal credits, free access to Breethe, a fitness stipend with ClassPass, and a free Peleton room on-site.
- Finance: Amazing 401(k) progream, with a company match up to the first 6% of your contribution. 100% FIGS-sponsored life insurance, disability insurance, access to an Employee Stock Purchase Plan and financial wellness learning opportunities.
- Family: We care for our extended FIGS family by offering generous parental leave, new-parent care meals, and a transition back to work program following leave.
- Time Away: Generous time off - flexible vacation for salaried team members and up to 3 weeks of vacation for hourly team members. We also offer access to leave programs to care for yourself and your family.
- Staying Connected: Weekly company-wide meetings, exclusive Coffee Connection meetings with the FIGS Co-CEOs, and monthly Fruitful Talks with thought-leaders and industry experts. WE support our team members through affinity groups and a thoughtfully designed Buddy Program, fostering friendship and belonging.
- Culture Committee: The Culture Committee creates incredible monthly Culture Programs spotlighting a specific area of wellness, while also finding ways to give back to the local community through volunteerism.
- Furry Friends: We partner with The Wags Club in West LA to provide weekday doggy day care at a partially subsidized cost. We also partner with MetLife to get discounts on pet insurance.
- Employee Discounts & Rewards: Team members receive 50% off, a $75 gift code on birthdays, and a special anniversary gift each year.
Company HQ
Santa Monica, CA
Leadership
Heather Hasson
(Co-Founder & Executive Chairman)Heather studied at the University of Wisconsin-Madison before co-founding FIGS in 2010. She then spent a year at Saïd Business School, and has been a RxArt Board Member since 2019.
Trina Spear
(Co-Founder & CEO)Trina began her career with 4 years at Citi, before working as an Associate at The Blackstone Group for a year. She then co-founded FIGS with Heather in 2010, and has been serving as CEO since.
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