Staff Content Designer, Robinhood
Brokerage
$128-170k
Salary dependent on location. + Bonus + Equity
Commission-free stock trading platform
Job no longer available
Commission-free stock trading platform
1001+ employees
Job no longer available
$128-170k
Salary dependent on location. + Bonus + Equity
1001+ employees
Company mission
To democratize finance for all.
Role
Who you are
- The ideal candidate is passionate about crafting product content that enables users to understand the world of finance and all it has to offer
- Demonstrated years of experience in UX writing or content design experience
- Eagerness to shape product direction and vision from ideation to post-launch
- Experience defining, tracking, and reporting on content metrics and ability to communicate this efficiently to the team
- Ability to adapt quickly and work independently in a fast-paced environment with shifting constraints
- Experience collaborating with designers, product managers, and user researchers
- Familiarity working with compliance and legal teams during the content development and approval process
- A portfolio or selection of writing samples and past work to share
What the job involves
- We are looking for Content Designers to join us on our mission to help build the most intuitive product experiences and make financial wellness accessible to everyone
- This is an outstanding opportunity to join an award-winning growing team
- The Brokerage team is the core of Robinhood and is responsible for many of our founding products
- As a member of this team, you'll be at the epicenter of all the action, orchestrating and crafting the very essence of what defines Robinhood
- As the Staff Content Designer, your ownership will be paramount in building upon the great design experiences Robinhood is known for
- You'll have the opportunity to craft innovative experiences that serve the investing needs of our customers, empowering both new and sophisticated investors with the tools and knowledge to make informed decisions
- Partnering with design, product, and research to build delightful user experiences and shape the product roadmap
- Engaging throughout the product development process to improve the overall experience and ensuring consistency
- Creating and advocating for approachable language that best communicates our mission externally
- Developing frameworks, guidelines, audits, and processes to help define and improve product content at Robinhood
- Balancing customer experience and business impact with speed and quality
- Incorporating user research into content decisions for product experiences
- Ensuring high quality content for our products in terms of simplicity, education, and delightfulness
- Sharing your work with other Content Designers and providing feedback during weekly crits
Our take
For years, traditional brokers ruled the share trading realm, charging hefty fees that locked out everyday investors. Robinhood emerged as a disruptor, offering commission-free trading and opening the door to a new generation. Its innovative model thrives on premium features like increased buying power and extended trading hours, attracting a younger audience drawn to meme stocks like AMC and GameStop.
But Robinhood's not just about quick thrills. The company claims its mission lies in catering to "the unmet needs of the next generation," evidenced by its "Robinhood Retirement" launch, targeting gig-economy workers often excluded from financial planning. This commitment to accessibility aligns with its core values.
However, 2023 brought unexpected turbulence, as Robinhood became entangled in the FTX cryptocurrency exchange bankruptcy scandal when it emerged that the US Department of Justice seized hundreds of millions of dollars of the company's shares tied to FTX founder Bankman-Fried. Despite these challenges, Robinhood successfully bought back the missing stock, and its impact on democratizing finance remains undeniable.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 13 rounds)
Feb 2021
$2.4bn
CONVERTIBLE
Jan 2021
$1bn
LATE VC
Total funding: $5.6bn
Company benefits
- Well-being - Premium medical, dental, and vision insurance
- Family & home life - Parental leave, personal prosperity benefits
- Comfort & care - Annual lifestyle stipend
- Office life - Catered meals and fully stocked kitchen, commuter benefits
- Growth - Education and training, community events, career mentorships
Company HQ
Downtown Menlo Park, Menlo Park, CA
Leadership
Vlad Tenev
(Co-Founder)Studied Mathematics at Stanford University, where they met their fellow co-founder. Dropped out of a PhD to start Robinhood.
Baiju B.
(Co-Founder)Studied Mathematics and Physics at Stanford University, where they met their fellow co-founder.
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