Staff Product Manager, MANUAL
Diagnostics
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3-5 days a week in office (London Bridge, London)
Healthcare at scale
Posted today
Healthcare at scale
201-500 employees
Posted today
+ Share options
3-5 days a week in office (London Bridge, London)
201-500 employees
Company mission
To extend the healthy years of lives for a large part of the population in the UK, Brazil, and beyond focusing on life-impeding conditions like hormonal imbalance, obesity, hair loss and menopause.
Role
Who you are
- Proven entrepreneurial experience - either as a founder, early-stage product leader, or entrepreneur launching new products or business lines
- Experience working in fast-paced, high-ambiguity environments; healthcare or tele-health experience is a strong plus but not required
- Demonstrated success in taking ideas from concept through to launch and early scaling
- Exceptional ability to synthesise market data, customer insights, and business analysis into clear product and business strategies
- Strong communication and influencing skills, with a track record of aligning diverse stakeholders around new initiatives
- Comfortable with ambiguity, resourceful, and proactive in driving projects forward independently
- Deep curiosity about how technology can solve complex healthcare challenges and improve patient outcomes
What the job involves
- We are looking to hire a Product Manager to join our product organisation
- You will be responsible for identifying, shaping, and launching entirely new product opportunities that expand our offering and unlock future growth for the business
- As our Staff Product Manager you’ll operate as an internal founder, working at the intersection of healthcare innovation, patient needs, market trends, and technology
- You’ll drive initiatives exploring new clinical conditions, services, or business models - from discovery and validation through to launching MVPs and making scale or pivot decisions
- Your work will shape the future direction of our platform and ensure we continue delivering innovative, high-quality care to patients
- This role offers a rare opportunity to act as a founder within a fast-growing business, with resources and support to explore high-potential ideas
- If you thrive in ambiguity, love zero-to-one product challenges, and are passionate about transforming healthcare, this is the perfect role for you
- Hunt for new opportunities: Identify and size market opportunities, conduct user research, and analyse emerging trends to surface new areas where our platform can expand
- Develop and validate ideas: Create business cases and product visions, design experiments, and test hypotheses to rapidly validate the most promising concepts
- Build MVPs: Lead the design and development of minimum viable products in partnership with engineering, design, clinical, and commercial teams
- Assess viability and scalability: Define success metrics, evaluate results, and make informed recommendations on whether to scale, pivot, or sunset new initiatives
- Act as an internal founder: Operate with strong ownership and entrepreneurial drive, working across functions to rally resources and build momentum behind new ideas
- Influence strategic direction: Contribute to shaping the long-term roadmap and innovation strategy for our business
- Champion patient-centric innovation: Ensure that every new bet addresses genuine patient needs and aligns with our mission to deliver exceptional care
Application process
- Recruiter screen - 30 mins
- Hiring Manager interview - 45 mins
- Onsite interview - 60 mins product sense and 30 mins product analytics
- CPO interview - 30 mins
Salary benchmarks
Our take
MANUAL is a digital healthcare clinic supporting patients with life-changing conditions such as hormonal imbalance, obesity, menopause and hair loss across the UK and Brazil. It does this with a blend of doctor-specialist services, prescription medication backed by science, and digital products informed by behavioural change.
It works to remove the stigma around health problems such as obesity, hormone imbalances and menopause through teleconsultations, testing, regular check-ins and a range of tools, supplements and medications to treat common issues like poor sleep, hair loss, erectile dysfunction and skin conditions. Originally focused solely on men's health, the service led a shift in attitudes among its customers, with about half the men using the service to treat more than one condition, indicating that they're not just seeking help for the worst health issue that they're experiencing. Since then it has opened its services to all genders with a hope to sift attitudes on a wider variety of health issues.
The company has raised an impressive amount of capital, most recently in 2024. And this funding is being used to expand its reach and enhance its services, particularly focussing on treatments for hormonal imbalance, obesity, and hair loss.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 3 rounds)
Sep 2024
$39.5m
EARLY VC
Mar 2021
$30m
SERIES A
Total funding: $74.6m
Company benefits
- Generous stock option plan
- Private medical insurance plan (Amil S750)
- Access to English learning platform with 1 class hour per week
- Gym and wellness benefit with Wellhub
- Hybrid role based in São Paulo, with 1 week per month of in-person working (usually last week of the month)
- 22 business days of vacation
- A growing team with plenty of opportunities for progression, ownership of goals and a direct impact to MANUAL
Company HQ
Southwark, London, UK
Articles
Leadership
George Pallis
(Co-Founder & CEO)Previous the Global Head of Marketing at Deliveroo and Head of Performance Marketing at TransferWise.
Diversity, Equity & Inclusion at MANUAL
- Diversity and Inclusion at MANUAL is about fairness. It's a fabulous virtuous circle and we are fusing on:
- Conversations - we are creating a common language via initiatives such as our monthly Tea & Learns, our IWD spotlight on our incredible female-identifying employees, our ongoing celebrations…
- Learning - we are offering D&I trainings catered to our needs such as unconscious bias, psychological safety, mental health support...
- Measurement - we are proud of our 93%+ favourable responses in our monthly pulse confirming that everyone feels welcomed and all voices are listenned to at MANUAL.
- Culture - we are feedback-driven culture, we are humble and love to learn from each other!
- We are committed to equal employment opportunities regardless of gender, age, disability, race, religion or belief, sexual orientation and gender reassignment, pregnancy and maternity, marriage and civil partnership. We base all our employment decisions on merit, job requirements and business needs. This applies to all decisions related to hiring, training, remuneration, promotion and potential termination.
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