GTM Engineer, Mux
$157-190k
OTE
Online video infrastructure
Open for applications
Online video infrastructure
101-200 employees
Open for applications
$157-190k
OTE
101-200 employees
Company mission
To democratize video by solving the hard problems developers face when building video.
Role
Who you are
- You have spent 3–4 years in a commercially-facing technical role (Solutions Engineer, Technical CSM etc.) with a track record of revenue impact
- Don’t fit into that profile? That’s ok - we value genuine intellectual curiosity above all else. If you’re ambitious & are growth obsessed please apply!
- You are comfortable going deep on Mux products and solving customer problems at a technical level. Can interpret technical docs and explain concepts to both developers and non-technical stakeholders. Curious about how technical wins translate into business outcomes
- You can expertly use low code / no code tools (eg we use Omni, Hex & Clay) to build advanced workflows & reporting. It’s a bonus if you can dabble in SQL or call APIs - but is not necessary
- You thrive in a multi-threaded environment involving a lot of context switching, managing dozens of conversations in parallel. You have excellent written and verbal communication skills. You turn individual successes into scalable growth levers and know when to apply human effort and when to automate
- You are entrepreneurial and outcomes-driven. You operates with autonomy and accountability, moving quickly from idea to execution. You are obsessed with results over activity
What the job involves
- What is a GTM Engineer
- Fundamentally, a GTM Engineer’s job is to build revenue engines using AI and automation
- Started by our friends at Clay in 2023 & it has been appearing at companies like Cursor, Lovable, and Webflow
- If you haven’t heard of this job title - it’s because it’s new
- But we believe that this is the future of commercial growth at PLG tech companies
- Specifically, Mux is looking for a GTM Engineer to drive revenue growth in our self-serve customer segment
- You’ll onboard new customers to Mux & identify + nurture the highest potential accounts for scale with the goal of increasing net revenue retention within your book of business
- This is the fastest growing segment of Mux’s business and we are looking for individuals to help accelerate that
- Through AI & Automation we are able to move faster with new customer acquisition than ever before
- Many of Mux’s largest customers came through our self service motion
- Expand revenue
- Increase annual recurring revenue (ARR) across a global portfolio of scaling Mux customers
- Engage a high-volume book of business
- Handle a large amount of conversations simultaneously, prioritizing those with the highest growth potential
- Onboard high-potential customers and proactively uncover expansion opportunities
- Partner with the RevOps team to automate and accelerate our GTM execution
- Identify usage patterns across all use cases and help develop scalable assets - technical docs, workflows, blog posts, that help multiple customers at once
- Turn individual wins into repeatable, company-wide growth levers
- Accelerate product adoption
- Help create self-serve enablement assets (guides, integrations, technical examples) that shorten time-to-value
- Partner with Marketing, BDRs, and DevEx to amplify winning use cases
- Spot and act on data-driven opportunities
- Use product data to identify high-value accounts, trends, and new verticals worth pursuing
- Help build target lists and opportunity profiles for outbound and campaign efforts
- Lay the foundation for scale
- Create processes, collateral, and insights that future hires can build on
- Share strategic feedback with Product and GTM teams to evolve our self-serve revenue motion
Our take
Mux is a performance analytics service for video developers and media publishers that has a goal to improve the quality of experience for online video viewers.
It provides online video publishers with the data needed for tackling common issues in order to build better video experiences, visualized in a powerful analytics dashboard backed by machine learning.
Companies like The New York Times, IGN and PBS, who collectively publish more than 100 videos a day, use Mux to measure baselines and video player performance in real-time.
With video streaming seeing steady growth in recent times, Mux Video’s revenues have been growing at a pace of 8x, making Mux one of the fastest-growing enterprise SaaS companies on the market.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-37% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Apr 2021
$105m
SERIES D
Aug 2020
$37m
SERIES C
Total funding: $174m
Company benefits
- Flexible PTO - We encourage a healthy work-life balance
- Healthcare - Comprehensive medical, dental, vision, life, and disability insurance
- Commuter Benefits - We want to help take the stress out of your commute
- Professional Development Stipend - For your continuous learning and growth
- Catered meals - Plus snacks and (good) coffee
Company HQ
Financial District, San Francisco, CA
Leadership
Steve Heffernan
(Co-founder)A video technology enthusiast with experience in developer product design, creator of other video products including Video.js and Zencoder.
Jon Dahl
(CEO & Co-founder)Co-founder of Zencoder, acquired by Brightcove, where they served as VP of Technology, with experience in software development.
Adam Brown
(CTO & Co-founder)Experienced software developer, serving as a senior software engineer at Brightcove before cofounding Mux in 2016.
Matthew McClure
(Co-Founder)The organizer of the Demuxed conference and the SF video technology meetup. Their background lies in software engineering.
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