Developer Support Engineer, JFrog

$100-105k

+ Equity package of restricted stock units (RSU); Eligible to participate in our Employee Stock Purchase Plan

Groovy

Python

Java

Bash

Linux

Tomcat

Mid and Senior level

San Francisco Bay Area

3 days a week in office (Sunnyvale, CA)

Software supply chain platform

Open for applications

Software supply chain platform

1001+ employees

B2BSecurityEnterpriseDevOpsCloud Computing

Open for applications

$100-105k

+ Equity package of restricted stock units (RSU); Eligible to participate in our Employee Stock Purchase Plan

Groovy

Python

Java

Bash

Linux

Tomcat

Mid and Senior level

San Francisco Bay Area

3 days a week in office (Sunnyvale, CA)

1001+ employees

B2BSecurityEnterpriseDevOpsCloud Computing

Company mission

To transform the way enterprises manage and release software updates, with liquid software that flows continuously and automatically from build all the way through to production.

Job

Company

Role

Who you are

BS or equivalent in Computer Science, Computer Engineering, Management Information Systems, or Information Technology, plus 2 years or similar experience
Customer-facing experience, 3-5+ years
Able to manage complex, escalated cases, involving multiple architectures across multiple platforms
Experience in Linux - Mandatory
Strong technical software-related debugging skills - Mandatory
Understanding of Java or other compiled language - Mandatory
Knowledge/experience with databases, LDAP, Apache https, Apache Tomcat - Advantage
Experience with networking and reverse proxy (nginx/httpd) - Advantage
Experience in the DevOps industry - Advantage

What the job involves

We are looking for top-notch Developer Support Engineers, to be partners rather than just employees and be the technical focal point for JFrog customers. Besides a wild ride and a lot of learning, we’ll leap your career forward!
Troubleshoot and Investigate complex customer’s CI/CD scenarios and provide innovative solutions for their requirements
Set up JFrog applications and 3rd party products in various development environments
Analyze log files, thread dumps, HTTP traffic, JVM and OS parameters
Reproduce customer scenarios and fill relevant bugs/features
Maintaining and improving a knowledge base of known issues and solutions
Integrate and collaborate with JFrog’s R&D, QA, Release and Sales teams
Ability to work in flexible hours and on weekends while needed
Develop scripts in Bash, Python, Groovy for debugging and automating

Our take

Although people expect their software to be updated continually, unobtrusively and securely, in practice this isn't often the case. JFrog was founded in 2008 with a mission to change the way companies release software updates, providing an automation-first platform for collaborative DevOps.

While there are other collaborative DevOps platforms in the market, such as Docker Hub, Azure DevOps and Kubernetes, JFrog stands out with its use of REST APIs to automate the development pipeline, and its combination of DevOps and DevSecOps (development security) in a single platform. This has helped JFrog grow a client base of thousands of companies, which includes firms such as Dell, Netflix, Facebook and the majority of the Fortune 100.

JFrog has enjoyed rapid growth throughout the wider slowdown in the tech sector. It has been focusing on its security product since its acquisition of IoT security specialists Vdoo in 2021, and this has culminated in strong sales for its recently-released security product. It will continue to focus on developing its product and is on track to achieve its aim of becoming the de-facto standard for update management.

Freddie

Company Specialist at Welcome to the Jungle

Insights

Top investors

17% employee growth in 12 months

Glassdoor (4.1)

Company

Funding (last 2 of 5 rounds)

Oct 2018

$165m

SERIES D

Jan 2016

$50m

SERIES C

Total funding: $226.5m

Company benefits

Employee Stock Purchase Plan
Medical, dental & vision
Retirement, wellness and much more!

Company HQ

Sunnyvale, CA

Leadership

Shlomi Ben Haim

(CEO)

Is a member of the Forbes Technology Council. Was previously CEO of AlphaCSP Java Experts and a Major in the Israeli Air Force.

Yoav Landman

(CTO)

Was previously Senior Consultant with AlphaCSP and a Senior Developer at Attunity, Verve Inc and Sausage Software.

Fred Simon

(Chief Architect)

Was Founder of AlphaCSP. Before that was Developer with Bouygues and SGT.

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