Senior Human Resources Business Partner, Patsnap
$95-125k
More information about location
AI-powered IP and R&D intelligence
Be an early applicant
AI-powered IP and R&D intelligence
501-1000 employees
Be an early applicant
$95-125k
More information about location
501-1000 employees
Company mission
To empower IP and R&D teams by providing better answers, so they can make faster decisions with more confidence.
Role
Who you are
- ➡️ Want to play a key role in shaping culture, leadership, and employee experience across North America in a high-growth, global company?
- ➡️ Confident navigating complex employee relations and employment law, and ready to be the go-to HR partner for the region?
- ➡️ Proven you can balance strategic HR partnership with hands-on execution in a fast-paced environment?
- ➡️ Motivated by building scalable people practices while supporting leaders through growth, change, and ambiguity?
- ➡️ Excited to join a collaborative, global HR team where you can make immediate impact and own your region?
- If this sounds like you, we’d love to hear from you
- This is a highly impactful role for someone who is comfortable navigating complexity, confident handling sensitive people matters, and motivated to build and strengthen HR foundations in a growing business
- Solid experience in HR/People roles, including significant experience as an HR Business Partner
- Strong employee relations experience, with confidence managing complex and sensitive cases independently
- Deep knowledge of US and Canadian employment law
- Proven ability to operate both strategically and hands-on in a fast-paced, high-growth environment
- Experience partnering with business leaders to drive performance, engagement, and organizational change
- Strong problem-solving skills with the ability to navigate ambiguity and make sound decisions
- Excellent communication and stakeholder management skills
- Experience working in global or multi-region environments is preferred
- Proactive, resilient, and comfortable taking ownership in a lean team environment
- Even if you don’t meet 100% of the above qualifications, we encourage you to apply and tell us why you’d be a great fit for this role! If you require any accommodations during the interview process, please email us at recruitment@patsnap.com so we can best support you
What the job involves
- We have an exciting opportunity for a Senior HR Business Partner to join Patsnap and support our North America region, including both our Toronto office and USbased remote employees
- In this role, you will act as the primary HR partner across North America, working closely with leaders to drive people strategy, support organizational effectiveness, and ensure a strong employee experience
- This role carries a particular focus on employee relations, compliance, and providing hands-on HR support in a fast-paced, scaling environment
- The role offers a balance between strategy and execution and you will partner with leaders on performance, engagement, and organizational design, while also owning and improving core People Operations processes across the region
- Act as the primary HR Business Partner for North America, supporting leaders across both Toronto and US-based teams
- Own and manage employee relations cases end-to-end, including investigations, performance issues, terminations, and risk mitigation
- Provide expert guidance on US and Canadian employment law, ensuring compliance and best practices across the region
- Partner with leaders to drive performance management, employee engagement, and organizational effectiveness
- Support and execute organizational changes, including restructures, workforce planning, and team design
- Coach managers on people-related matters, including performance, development, and team dynamics
- Strengthen and scale People Operations processes, ensuring consistency and a positive employee experience
- Partner with Finance and leadership on headcount planning, workforce insights, and resource allocation
- Collaborate with global HR counterparts across EMEA and APAC to align on processes and initiatives
- Support and guide more junior team members or coordinators as needed across HR operations
Our take
PatSnap, which began its life in 2007 as a global patent search database, now offers a “connected intelligence platform” which leverages AI and big data analytics to allow enterprises to gain insights into markets, IPs, and competitor performance, all with the end goal of optimising their own R&D strategies.
Global spending on R&D is in the trillions, but PatSnap claims that its productivity is lower than it was forty years ago. This goes some way in explaining how the company’s popularity has skyrocketed in recent years, securing hundreds of millions in funding and opening up bases across Asia as well as in the US and the UK.
This expansion into the West has proven to be highly profitable, and the company continues to thrive by broadening its range of services. The company's investment in its own R&D has resulted in a number of new collaborative projects, as well as the launch of its AI-powered GPT product, PatsnapGPT, that has been developed to "revolutionize IP and R&D innovation services".
Steph
Company Specialist at Welcome to the Jungle
Insights
-5% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Mar 2021
$300m
SERIES E
Jun 2018
$38m
SERIES D
Total funding: $351.6m
Company benefits
- 2 company paid volunteering days
- Parental leave policies
- Life Assurance
Company HQ
Newton, Singapore
Leadership
Jeffrey Tiong
(Founder & CEO)Jeffrey has been at the helm of PatSnap since co-founding the company in 2007. They are also a member of the Forbes Technology Council.
Share this job
View 4 more jobs at Patsnap