Senior Backend Software Engineer, Headway

$140-200k

+ Equity

React
AWS
Python
Kafka
Redis
Postgres
Spark
FastAPI
Datadog
Senior level
Remote in US
New York
San Francisco Bay Area

More information about location

Headway

Therapist-by-insurance marketplace

Open for applications

Headway

Therapist-by-insurance marketplace

1001+ employees

HealthcareB2CB2BMarketplaceMental healthWellbeing

Open for applications

$140-200k

+ Equity

React
AWS
Python
Kafka
Redis
Postgres
Spark
FastAPI
Datadog
Senior level
Remote in US
New York
San Francisco Bay Area

More information about location

1001+ employees

HealthcareB2CB2BMarketplaceMental healthWellbeing

Company mission

To build a new mental healthcare system, rewired for access and affordability.

Role

Who you are

  • We’re looking for experienced engineers who have the ability to deal with ambiguity and learn new technologies and systems. Below are some additional experiences we think help engineers succeed at Headway
  • You have experience working on system that power businesses and support modern web applications
  • Strong understanding of at least one programming language and comfortability with others
  • Shaped work to achieve company and team goals
  • Flexed into new technical and non-technical areas as projects require
  • Committed team member supporting the growth of those around them
  • For Senior Engineers:
  • Designed software architecture at the systems-level
  • Led shaping of technical requirements, roadmaps, and strategy
  • Led and mentored teams of engineers
  • Evaluated new technologies and build vs. buy decisions
  • Recruited, interviewed, and on-boarded engineers

What the job involves

  • Building a new mental healthcare system at Headway is only possible because of the scale and leverage that software can provide. The engineering team at Headway is a small but mighty team using technology to build that future (and have a fun time while doing it!)
  • There is a lot that we're building at Headway, but here are a few projects to give you an idea of the problems we're tackling
  • Financial Processing and Bookkeeping: One way to think about Headway is that we help thousands of independent providers operate a small practice. Having detailed and accurate financial systems is critical to their success. Their livelihood depends on us and as their trusted partner, we take that seriously
  • Claims Management and Insurance Processing: We make a guarantee to patients when they seek care that they will have a predictable cost with us. We make a guarantee with providers that they will have easy insurance operations. Meanwhile, Headway processes hundreds of thousands of claims monthly across all states, all major insurance networks and governmental programs. Our systems must be up to the task
  • Internal Tooling Platform: In healthcare there is always a human component. Engineers build internal tools for multiple non-technical teams and need a scalable, quality platform to deliver them. This platform supports tools for our CX team who is interfacing directly with patients and providers, our ops team who is dealing with claims denials and escalations, and our medical team who is dealing with care quality
  • Therapist practice management: Building a best-in-class platform for Headway therapists to manage their patients, appointments, payments, and more
  • Patient search and matching: Transforming the therapist search experience and becoming the trusted guide for patients to find the right therapist

Our take

1 in 4 US citizens are currently living with treatable mental health conditions, however, a vast majority of people are unable to access the care they need, the primary reason being cost. Headway connects clients with therapists who accept insurance as payment and provides independent practitioners with the tools and resources needed to serve their patients and manage administrative workloads.

Headway’s concept is timely, with national mental health under particular strain following events from the past few years. The company facilitates over 300,000 appointments per month and has attracted backing from the likes of Accel and Google Ventures.

Covering 16 states and the District of Columbia, the company intends to broaden its presence across the US using its 2023 Series C funding of $125 million. This is a crucial avenue for further growth, as medical care deserts across the US mean the potential market is vast.

Freddie headshot

Freddie

Company Specialist at Welcome to the Jungle

Insights

Top investors

Some candidates hear
back within 2 weeks

64% employee growth in 12 months

Company

Funding (last 2 of 6 rounds)

Jul 2024

$100m

LATE VC

Oct 2023

$125m

SERIES C

Total funding: $327m

Company benefits

  • Work from home opportunities

Company values

  • Think future first
  • Act like a Headway owner
  • The first time is always handmade
  • Be relationship-obsessed
  • Invest in yourself to invest in our mission

Company HQ

Tribeca, New York, NY

Leadership

Worked as a Product Analyst at Spring, and was a Software Development Engineer Intern at Amazon.

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