Senior Backend Software Engineer, Headway
$140-238k
+ Equity
Therapist-by-insurance marketplace
Open for applications
Therapist-by-insurance marketplace
1001+ employees
Open for applications
$140-238k
+ Equity
1001+ employees
Company mission
To build a new mental healthcare system, rewired for access and affordability.
Role
Who you are
- We’re looking for experienced engineers who have the ability to deal with ambiguity and learn new technologies and systems. Below are some additional experiences we think help engineers succeed at Headway
- Designed software architecture at the systems-level
- Led shaping of technical requirements, roadmaps, and strategy
- Led and mentored teams of engineers
- Evaluated new technologies and build vs. buy decisions
- Recruited, interviewed, and on-boarded engineers
What the job involves
- Building a new mental healthcare system at Headway is only possible because of the scale and leverage that software can provide. The engineering team at Headway is a small but mighty team using technology to build that future (and have a fun time while doing it!)
- There is a lot that we're building at Headway, but here are a few projects to give you an idea of the problems we're tackling
- Financial Processing and Bookkeeping: One way to think about Headway is that we help thousands of independent providers operate a small practice. Having detailed and accurate financial systems is critical to their success. Their livelihood depends on us and as their trusted partner, we take that seriously
- Claims Management and Insurance Processing: We make a guarantee to patients when they seek care that they will have a predictable cost with us. We make a guarantee with providers that they will have easy insurance operations. Meanwhile, Headway processes hundreds of thousands of claims monthly across all states, all major insurance networks and governmental programs. Our systems must be up to the task
- Internal Tooling Platform: In healthcare there is always a human component. Engineers build internal tools for multiple non-technical teams and need a scalable, quality platform to deliver them. This platform supports tools for our CX team who is interfacing directly with patients and providers, our ops team who is dealing with claims denials and escalations, and our medical team who is dealing with care quality
- Therapist practice management: Building a best-in-class platform for Headway therapists to manage their patients, appointments, payments, and more
- Patient search and matching: Transforming the therapist search experience and becoming the trusted guide for patients to find the right therapist
Application process
- After you apply to Headway, here are some details of what to expect during the interview process
- Initial screen: You’ll connect with someone in recruiting so you can learn more about the team, Headway’s mission and exciting growth, and we can get a better idea of your background
- First round: You'll meet with an engineer on the team to do some live coding and learn more about the engineering team
- Final rounds: You’ll meet several more team members for technical and non-technical interviews and leave with a fuller picture of what it’s like to work at Headway
- References and the Offer: Our favorite part of the process! We'll send over all of the details, including specifics on employee equity, and congratulatory messages from excited future team members!
Our take
1 in 4 US citizens are currently living with treatable mental health conditions, however, a vast majority of people are unable to access the care they need, the primary reason being cost. Headway connects clients with therapists who accept insurance as payment and provides independent practitioners with the tools and resources needed to serve their patients and manage administrative workloads.
Headway’s concept is timely, with national mental health under particular strain following events from the past few years. The company facilitates over 300,000 appointments per month and has attracted backing from the likes of Accel and Google Ventures.
Covering 16 states and the District of Columbia, the company intends to broaden its presence across the US using its 2023 Series C funding of $125 million. This is a crucial avenue for further growth, as medical care deserts across the US mean the potential market is vast.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
64% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jul 2024
$100m
LATE VC
Oct 2023
$125m
SERIES C
Total funding: $327m
Company benefits
- Work from home opportunities
Company values
- Think future first
- Act like a Headway owner
- The first time is always handmade
- Be relationship-obsessed
- Invest in yourself to invest in our mission
Company HQ
Tribeca, New York, NY
Articles
Leadership
Andrew Adams
(CEO)Worked as a Product Analyst at Spring, and was a Software Development Engineer Intern at Amazon.
Salary benchmarks
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