Senior UX Researcher, Docker
$146.4-183k
Plus equity
More information about location
App development platform
Job no longer available
App development platform
501-1000 employees
Job no longer available
$146.4-183k
Plus equity
More information about location
501-1000 employees
Company mission
To increase the time developers spend on innovation, and decrease the time they spend on everything else.
Role
Who you are
- Previous exposure to behavioral research methods and ability to translate data and observations into a compelling story that includes recommendations for design
- Master's/Doctoral degree in behavioral research preferred as well as experience as a user experience researcher, human factors practitioner, industrial engineer, cognitive engineer, information architect, or similar
- Engineering background or previous experience with developer tools
- Experience creating repeatable, scalable research methods
- Experience with mixed-method research and integrating the insights to our developer experience
- Excellent communication and interpersonal skills including the ability to present research concepts and insights clearly and persuasively across different audiences at varying levels of the organization
- Knowledge and experience with visual communication and data visualization preferred
- Ability to work in a fast-paced, agile environment
- Experience building complex products in both B2B, B2C, or B2B2C is preferred
- 3 to 5+ years of experience required
What the job involves
- The UX Researcher will hit the ground running by embedding in a cross-functional team focused on a net-new area where research is required to understand the space
- Plan and conduct exploratory, generative and evaluative user research
- Determine appropriate research methods, define and conduct research across multiple projects. Provide both tactical and strategic insights based on this research
- Communicate insights and recommendations in a consumable, engaging way using artifacts such as reports, journey maps, personas, and other formats as appropriate that guide our team towards a delightful developer experience
- Partner with Product Management, Design, Engineering, and other cross- functional team members
- Manage multiple projects, including logistics of scoping and recruiting
- Advocate for user needs throughout the product development process
- Educate broader team on research best practices and evangelize research methods and results throughout the organization
- Contribute to building best practices, processes, training, documentation, and standards to help evolve the research discipline
- What to expect in the first 30 days:
- An introduction to Docker technologies and history
- Introductions to your teams
- Review and get up to speed on the work you will be supporting
- Begin to conduct research activities
- What to expect in the first 90 days:
- Continue learning Docker tools and processes
- Define and lead studies focused on your area
- Synthesize learnings and present findings to your team in an impactful way
- What to expect in the first year:
- Develop deep understanding of Docker customers and domain expertise
- Deliver insights that drive customer value and support business objectives
- Use customer and product expertise to contribute to product roadmap development
- Share best practices with teammates and participate actively in the development of research tools, processes and training materials for the larger organization
Our take
Docker supplies a hub and desktop solution to simplify the workflow of app development teams. Originally known for popularising the idea of containerising software, it saw itself outpaced by Kubernetes. However, the company has identified a problem with the growing complexity of containerisation, with some apps consisting of dozens or even hundreds of containers - which is what it now addresses.
Docker has had a difficult time in the recent past, with 2019 seeing it sell off its enterprise business, reduce its workforce by hundreds, and change its leadership team. As a well known brand and ecosystem for containerisation, however, it aims to lure developers back to its product as well as to take advantage of the growing global demand for app development.
Returning to focus on developers rather than large companies was certainly a gamble, but one that seems to have paid off. The company has returned to profitability and raised Series C funding in 2022, which is cited to fund hiring new talent, ramping up its business, and continuing to develop and refine its product. It's also embarked on a series of acquisitions to bolster its business, with speculation mounting about its possible sale in the near future.
Steph
Company Specialist at Welcome to the Jungle
Insights
47% employee growth in 12 months
Company
Funding (last 2 of 11 rounds)
Mar 2022
$105m
SERIES C
Mar 2021
$23m
SERIES B
Total funding: $498m
Company benefits
- 100% company paid medical premiums for employees and dependents
- Flexible Time Off Policy
- “Whaleness” Days — At least 1 company wide day off per month
- Employer Paid Holidays
- Generous Maternity and Parental Leave
- Home Office Set Up Budget
- Monthly Technology Stipend
- Training Allowances
- Life and Disability Insurance
- Retirement Plans
- Virtual and In-Person Social Events
- Docker Swag
- Quarterly Hackathons
- Virtual Coffee with Co-Workers
Company HQ
China Basin, San Francisco, CA
Leadership
Don Johnson
(CEO)Previously Executive Vice President of Infrastructure at Oracle, was a Principal Engineer at Amazon and a Lead Software Engineer at RealNetworks.
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