Director of Strategy & Operations, Employer Direct Healthcare
Compensation, Planning and Insights
More information about location
Healthcare services for businesses
Be an early applicant
Healthcare services for businesses
201-500 employees
Be an early applicant
More information about location
201-500 employees
Company mission
To democratize access to high-quality specialty care.
Role
Who you are
- Bachelor’s degree in a business or related field
- 8-12+ years of experience in Revenue Operations or Business Operations at a high-growth company or division
- 3+ years leading Sales Compensation Design, Compensation Management, quota-setting, and Territory Design
- Excellent Salesforce.com, Excel and Powerpoint skills
- Excellent organization and project management skills; able to hold yourself and others accountable to outcomes
- Experience in healthcare, employer benefits, or digital health a plus
- Strong Candidates Will:
- Keep extremely busy leaders organized, documenting decisions, managing task lists, and staying on top of deadlines
- Deeply understand Lantern’s business model to align incentives to behaviors that drive business results and profitable growth
- Be resilient, hard-working, and able to operate in a high-pressure, dynamic environment
- Collaborate well with Commercial teams, building trust and navigating contentious topics
What the job involves
- Commercial Strategy & Operations (“CSO”) (i.e., Lantern’s Revenue Operations team) supports the President and his broader go-to-market function, including Sales, Client Success, Marketing, Channel Partners (health plans, ecosystem partners, and benefits consultants/brokers), and Provider Network Development
- CSO is responsible for Commercial strategy, planning, insights, systems/tools, process, and data
- This role sits within CSO and will collaborate closely with each of these Commercial Leaders to translate growth ambitions into a Commercial Annual Plan, including Commercial Objectives & Key Results (“OKRs”), coverage models, compensation plans, compensation policies, quotas, and territories – in line with Lantern’s financial objectives
- Support the Commercial Leadership Team in developing the Commercial Annual Plan: how the business will grow ACV and revenue next year, and the integrated functional plans that achieve that growth. This includes segments, distribution channels, job design, capacity, territory, quotas, and compensation design
- After designing incentives (e.g., measures, weights, quotas, policies, and procedures), manage compensation for all Commercial roles (e.g., plan documents, calculators, obtain signatures, document information in a system of record, train the field, etc.)
- Work cross-functionally with Finance, Analytics, CEO, Strategy, and others to set Commercial OKRs and KPIs that ensure teams prioritize the right activities and that leadership can identify early when the business is off-track
- Using deep analytical skills and business acumen, regularly uncover the root causes of Commercial outcomes and partner with CSO teammates to propose an action plan that corrects course
Our take
Employer Direct Healthcare operates within the insurance and healthcare networks of the US to provide healthcare solutions for self-funded employers and their employees. Based in Texas, EDH offers two services - SurgeryPlus and Cancer Care Direct, which both aim to reduce the cost of these typically more expensive cases while maintaining a high standard of care.
Boasting an established footprint, EDH has more than 3 million members, including employees of Fortune 500 companies, as well as more than 3000 surgeons and 500 hospitals and ambulance services under its umbrella. Since founding, it claims to have supported over 43,000 patient journeys, helping to make the process more affordable and straightforward.
In 2023, substantial growth capital from Insight Partners verified Employer Direct Healthcare as a Unicorn. This latest investment will help the firm grow its client base as well as expand its suite of products moving forwards.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (1 round)
May 2010
$1m
SERIES A
Total funding: $1m
Company benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Short & Long Term Disability
- Life Insurance
- 401k with company match
- Paid Time Off
- Paid Parental Leave
Company HQ
City Center District, Dallas, TX
Leadership
John Zutter
(CEO (Not Founder))Currently Partner at Dundon Capital Partners. Previously Executive Vice President at Santander Consumer USA and J.P. Morgan.
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