Legal Operations Specialist/Senior Legal Operations Specialist, SpotHero

• Bachelor's Degree
• Self-starter, with high integrity and ability to maintain confidentiality and discretion at all times
• 3+ years of legal operations experience or 5+ years of operations experience and an interest in the legal field
• Detail-oriented problem solver who works well in a team environment and has excellent communication skills
• Ability to work on several projects simultaneously with tight (but reasonable) deadlines
• Demonstrated ability to identify and implement process improvements
• Excited to work in a start-up environment and to grow with the team
• Ability to work independently, with appropriate oversight, as well as part of a team of attorneys and business professionals
• We don’t expect you to check all of the boxes! If you meet a few of them and are interested, still apply! We'd love to meet you + hear how you can help SpotHero drive into the future

Desirable

• SpotHero is looking for a Legal Operations Specialist to join our small, but mighty, Legal & Compliance Team and help grow this function within the SpotHero organization
• This individual will have a proactive mindset with a bias towards action and an eagerness to step outside of their comfort zone to affect changes big and small
• The Legal Operations Specialist will be an enthusiastic self-starter that values building relationships and working closely with individuals across the organization
• In this role, you will take the lead on developing, implementing, supporting and improving a number of processes, practices and systems that are (or will be) designed to improve our team’s efficiency, effectiveness, cost management and overall performance
• This role will ultimately serve as the operational backbone of the Legal & Compliance Team and champion cross-functional efforts to provide legal and compliance support across SpotHero
• Help the Legal & Compliance Team identify opportunities for efficiency via automation and process development and standardization, and work closely with other business functions to implement process improvement
• Partner closely with the Legal & Compliance Team to identify, develop, and project manage legal and compliance projects, such as developing processes around our templates and playbooks
• Be a change management champion and help lead implementation, enablement and training for new tools and processes
• Provide financial management to the Legal & Compliance Team by processing invoices, monitoring budget constraints and actual performance against budget forecasts, as well as identifying spending trends, potential cost savings and efficiency opportunities
• Build and maintain strong relationships within the Legal & Compliance team, and other cross-functional stakeholders including Finance, IT, Revenue, Marketing and People
• Stay current on industry best practice and leading legal department processes and influence continuous improvement
• Identify and implement new tools and technology to support the team and the organization
• Drive the development and delivery of initiatives that promote collaboration and knowledge sharing (such as centralized / templated resources and processes)
• Periodically benchmark Legal & Compliance Team operations, processes and practices against other legal departments, and identify opportunities for enhancement and improvement
• Contract management platform (Ironclad)
• Compliance platform (OneTrust)
• Issue and Project Tracking Software (Jira/Confluence)
• Equity management platform (Carta)
• Your voice, and your vision. Speak up, make big plans, form strong viewpoints based on data, and share them with the team