Principal Product Manager, BlackCloak
AI & Innovation
$175-185k
+ equity
Digital executive protection
Be an early applicant
Digital executive protection
101-200 employees
Be an early applicant
$175-185k
+ equity
101-200 employees
Company mission
To protect the digital lives of those at great risk.
Role
Who you are
- Experience: 5+ years of technical product management experience with a proven track record of shipping complex products across mobile, desktop, and cloud environments. A background in software engineering is a significant advantage
- Product-Minded Leadership: A strong product sense and the ability to act as a strategic partner to both leadership and engineering. You are driven by solving member problems and can effectively translate business requirements into technical solutions
- Technical Credibility: Deep technical literacy and architectural understanding across our technology stack, including cloud services (GCP preferred), mobile & desktop development, and networking principles. You must be able to engage in deep technical discussions with engineers and architects
- Prototyping & Validation Excellence: Proven ability to lead technical validation and prototyping processes in a fast-paced environment. You must be able to translate concepts into clear requirements and manage projects from brief to functional prototype
- Technical Communication: Strong technical writing and documentation skills with the ability to communicate complex concepts clearly to both technical and business stakeholders, and define clear success criteria and milestones for prototype-to-production pathways
- Autonomy & Drive: A self-starter mentality with the ability to manage complex projects end-to-end with minimal oversight in a high-growth environment
- AI Acumen: Demonstrable experience in productizing AI technologies. You can identify high-impact use cases for Large Language Models (LLMs) and Generative AI, define clear product requirements, and navigate the technical and ethical trade-offs required to ship intelligent features that solve real-world member problems
What the job involves
- We are looking for a Principal Product Manager - AI & Innovation to rapidly design, build, and prototype new product capabilities from the ground up
- This role is a unique opportunity to shape the future of our product offerings
- You will be a hands-on builder and a strategic leader, taking concepts from the idea stage to functional prototypes
- You will work closely with leadership and product management to transform our roadmap into tangible, high-impact features that protect our members
- Opportunity Identification & Strategy: Identify and develop new opportunities to deliver value to BlackCloak members, with a focus on emerging technologies and competitive differentiators. Identify and act on opportunities to automate workflows on behalf of BlackCloak customer operations teams
- Prototyping: Lead the end-to-end rapid prototyping process, from initial concept to functional prototype, ensuring initiatives meet defined success criteria. Translate ambiguous business concepts into clear, concise, and actionable requirements for prototype development. Identify, procure, and manage a dedicated toolset to enable the efficient creation and testing of functional prototypes
- Technical Product Strategy: Partner with CSOC leadership, Engineering and the Director of Product Innovation to vet new ideas, assess technical feasibility, and define architectural approaches that align with our long-term product vision
- Technology & Market Evaluation: Research, evaluate, and recommend new technologies, third-party services, and frameworks based on their potential to solve member problems and create strategic advantages for BlackCloak
- End-to-End Ownership: Take full ownership of new product concepts, from initial research and hypothesis testing to building the business case and gathering feedback from internal stakeholders before committing to full-scale development
- Cross-Functional Leadership: Work closely with our platform, mobile, and security engineering teams to ensure the seamless integration of successful prototypes into our existing ecosystem
Our take
As international cybersecurity efforts have strengthened corporate and state environments, cybercriminals are focusing more on individuals. High-net-worth and high-profile individuals are softer targets. And, whilst cybersecurity and defence companies focus on protecting larger networks, these people do not have a platform to fortify their digital assets.
BlackCloak provides this missing safety with digital executive protection for family offices and individuals, delivering a triple-pronged suite of digital guidance, concierge and automation tools. Its data hardening and financial safeguarding are complemented by location tracking and cyberstalking protection, reaching out of the digital space and into physical protection too.
The company differentiates itself in the crowded cybersecurity market by this focus on the individual over the company. And, with 28% of ultra-high-net-worth families, family offices and family businesses experiencing cyberattacks, it has a lot of potential. Investors think so too, investing funds that will be directed into further enhancing its platform.
Freddie
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 4 rounds)
Sep 2024
$17m
SERIES B
Jul 2021
$11m
SERIES A
Total funding: $30.7m
Company benefits
- Fully remote
- Medical, Dental & Vision
- Flexible hours
- Generous Vacation Policy
- Competitive salary
- HSA
- Periodic Offsites
- 401k with employer match
- Home Office Stipend
Company HQ
Central Business District, Orlando, FL
Leadership
Christopher Pierson
(Founder & CEO)Currently a Distinguished Fellow at Ponemon Institute and National Advisory Board Member at SecureWorld Expo. Was a Board Advisor at ViewPost and sat on the Advisory Committee for Data Privacy and Integrity Advisor for the US Department of Homeland Security.
Ingrid Gliottone
(Customer Experience Officer)Prior to joining bLackCloak in 2019, Ingrid was a Director of Customer Success at ProcessUnity and a Director of Information Assurance at Viewpost. She also spent nearly 7 years at Citizens Financial Group, joining as a Risk Specialist before becoming a Risk Associate and Third Party Assurance Analyst.
Chris Linde
(Chief Administrative Officer & General Counsel)Previously, Chris was an Attorney at Losey and Burr & Forman, COO & General Counsel at Habitat for Humanity Greater Orlando & Osceola County, and an Associate General Counsel at Viewpost.
Rob Duncan
(CRO)Rob joined BlackCLoak in 2022 as VP of Global Sales, moving into the role of CRO in 2025. Prior to BlackCloak, he was a VP of Global Sales at Theta Lake, VP of Americas West & LATAM at Forescout Technologies and VP of Sales, Americas at Avi Networks.
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