Quality Assurance Manager, Salesforce

$160.1-192.5k

Salary applicable for candidates based in the following areas only: Hawaii California Maryland Washington D.C Washington Colorado New York

Salesforce

JIRA

Junior, Mid and Senior level

San Francisco Bay Area

Remote from US

World's leading CRM provider

Job no longer available

World's leading CRM provider

1001+ employees

B2BArtificial IntelligenceEnterpriseInternal toolsLead generationAnalyticsCloud ComputingSales

Job no longer available

$160.1-192.5k

Salary applicable for candidates based in the following areas only: Hawaii California Maryland Washington D.C Washington Colorado New York

Salesforce

JIRA

Junior, Mid and Senior level

San Francisco Bay Area

Remote from US

1001+ employees

B2BArtificial IntelligenceEnterpriseInternal toolsLead generationAnalyticsCloud ComputingSales

Company mission

To empower companies to connect with their customers in a whole new way.

Job

Company

Role

Who you are

Master’s degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), or a related quantitative discipline, and two (2) years of experience in the field of software engineering/program analysis or two (2) years of experience in the job offered or Bachelor’s degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), or a related quantitative discipline, and five (5) years of experience in the field of software engineering/program analysis or five (5) years of experience in the job offered
A related technical degree required (Computer Science, Engineering (any field))
Special Skill Requirements: (01) Salesforce Commerce Cloud; (02) Marketing Cloud and Service Cloud; (03) Order Management; (04) Software Quality Assurance; (05) Jira; (06) Agile and Scrum development methodology; (07) Functional Tests; (08) User Acceptance Tests; (09) Regression Tests; (10) Test Automation

What the job involves

Develop and review QA Test Plans which outlays overall QA strategy, QA Process & QA Best Practices to both internal project and customer teams
Create and maintain Test artifacts including Test Cases, Test Scripts and Test Execution Status Reports
Monitor daily tasks to the QA Consultants based on daily priorities, project business requirements
Communicate overall QA Status on Customer Implementations to both internal project and customer teams
Work with various project teams across customer implementations
Monitor that the appropriate level of quality is incorporated into our customer implementations
Participate in daily project status calls and defect internal triage calls if required
Collaborate with customer teams during User Acceptance testing (UAT) phase
Track and highlight Critical / Blocker defects to the project team if timely progress is not seen on their resolution
Participate in sessions with SBAs and Developers if more information is required for the QA team to perform their testing activities
Adapt to customer processes and integrate them into day to day as needed without compromising standard methodologies and quality
Demonstrate initiative in all customer implementations using onshore/offshore model by closely working with various Project Managers on daily basis
Collaborate with QA consultants on multiple projects with teams spanning in multiple time zones
Telecommuting is an option. Some travel to Salesforce offices may be required

Our take

Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.

By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.

Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.

Steph

Company Specialist at Welcome to the Jungle

Insights

Top investors

-8% employee growth in 12 months

Glassdoor (4.1)

Trustpilot (1.5)

Company

Funding (last 2 of 4 rounds)

Jun 2001

$46.9m

SERIES D

Nov 1999

$13.2m

SERIES C

Total funding: $64.5m

Company benefits

With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year

Company HQ

SoMa, San Francisco, CA

Leadership

Marc Benioff

(Chair & CEO)

Previously Senior Vice President at Oracle Corporation for 13 years.

Parker Harris

(CTO)

Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.

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