Account Manager, MiQ Digital
Programmatic advertising agency
Open for applications
Programmatic advertising agency
1001+ employees
Open for applications
1001+ employees
Company mission
To produce the best programmatic media results, underpinned by the sharpest data insights and delivered by the smartest people.
Role
Who you are
- At least 2-3 years of experience in the programmatic media, social, and/or ad tech space
- At least 2+ years client facing experience working in a team environment
- Client Services / Account Management / Sales Support / Ad-Ops background advantageous but not required
- Experience with basic functions of Microsoft Excel or similar
- Ability to meet tight deadlines and prioritize workloads in a fast-paced environment
- Ability to problem-solve, work independently, and identify potential risks
- Eager to learn new systems, technologies, and advertising techniques
- Flexible and adaptable as a team player with strong communication skills
- A can-do attitude to provide energy, drive and enthusiasm
- A dream to grow your career as the company scales
- Alignment with MiQ's core values
- Passion – We love and live what we do
- Determination – We always find a way to ‘figure it out’
- Unity – We hold each other accountable. We win and lose as a team
- Agility – We anticipate the unexpected, embrace and adapt to change
- Courage – We dare to think unconventionally
What the job involves
- As Account Manager you will be responsible for managing a designated book of business, ensuring the seamless execution of client relationships and delivering on revenue and product adoption goals
- In collaboration with the Client Partnerships (Sales) team and key cross-functional partners, the Account Manager will work to build long-term relationships, ensure client satisfaction, and drive operational excellence throughout the client lifecycle; this role requires a blend of client-facing service, relationship management, and post-sales coordination
- Manage a designated book of business to meet quarterly revenue and product adoption goals, in collaboration with the Client Partnerships (Sales) team
- Build and maintain strong, trust-based relationships with clients throughout their lifecycle
- Oversee the post-sales process, ensuring smooth operations and client satisfaction
- Act as the main point of contact for clients, both internally and externally, ensuring clear communication and strong partnerships
- Ensure operational excellence at every stage of the campaign lifecycle, including delivering insightful reports
- Work closely with your team and Traders to set up successful campaigns
- Troubleshoot issues as they arise, removing technical challenges from the trading and product teams
- Identify opportunities for additional revenue by providing strategic recommendations to clients
- Serve as a trusted advisor, offering valuable insights and feedback to both clients and internal teams
- Proactively challenge ideas and assumptions, fostering open, honest dialogue
- Understand client challenges deeply to provide relevant solutions and drive success
- Consistently propose creative solutions for client challenges and inspire a culture of innovation within your team
- Pilot new ideas, methods, and approaches, taking calculated risks to improve outcomes
- Share innovative practices with sales and trading teams to enhance overall performance
Our take
MiQ is a global leader in programmatic media, partnering with brands and agencies to connect data and insights for high-performance marketing campaigns. Serving clients like American Express, Avis, Lenovo, and Microsoft.
MiQ boasts it's strengths in targeting minority demographics through its innovative use of data and technology. Amid rapid shifts in consumer behaviour, MiQ's expertise in audience targeting is increasingly valued.
The company has expanded into markets including China and India and focuses on strategic partnerships and product enhancements, such as a programmatic package for online advertising in a post-third-party cookie environment. 2024 has seen it refresh its leadership team and pick up momentum in its industry growth.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- A hybrid work environment
- New hire orientation with job specific onboarding and training
- Internal and global mobility opportunities
- Competitive healthcare benefits
- Bonus and performance incentives
- Generous annual PTO, paid parental leave, with two additional paid days to acknowledge holidays, cultural events, or inclusion initiatives
- Employee resource groups designed to connect people across all MiQ regions, drive action, and support our communities
Company values
- Passion
- Determination
- Unity
- Agility
- Courage
Company HQ
NoMad, New York, NY
Articles
Leadership
Gurman Hundal
(Co-founder & Executive Chairman)Former Head of AnyMedia Network at Associated Northcliffe Digital.
Lee Puri
(Co-founder)Experience as Business Development Director at Unanimis and Commercial Director at AdLINK Internet Media.
Salary benchmarks
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