Business Development Representative, Planhat
Customer success software
Be an early applicant
Customer success software
101-200 employees
Be an early applicant
101-200 employees
Company mission
To help technology companies build their business and make their customers more successful.
Role
Who you are
- Curiosity: Always learning, and learning quickly - whether it's about new prospects, our product, technology, client success, or the sales process. Be open to, and thrive on feedback
- Perceptive and focused: Alert to what people say. A knack for asking the right questions, and listening intently. Extraordinary communication, presentation, and interpersonal skills
- Results driven: Set clear goals and achieve them. Self-motivated to succeed, and succeed in the right way. Create relationships, and deals that last
- A proven track record of at least 12 months in B2B sales, SDR, BDR, or talent acquisition
- A strong academic background, usually with stand out extra curricular achievements, such as NCAA D1 sports
- A desire to take on a bigger challenge, and a 'no excuses' mindset
What the job involves
- Identifying prospects: and conducting outreach through calls, emails, and LinkedIn
- Building strong relationships: with Customer Success leaders across the USA and beyond
- Qualifying, then prioritizing: the needs and aspirations of executives across different industries, seniority levels, and company sizes
- Laying the groundwork: for customer discovery calls for Account Executives with prospects (SMB, Midmarket, and Enterprise) across North America
- You will have responsibility from the get-go, and an accelerated career path awaits
- Successful Business Development Representatives naturally grow into the Account Executive role
- People who are strong in business development can easily move forward in many directions. There is significant opportunity for leading teams, expansions into new markets, and spearheading important projects
Our take
According to Planhat, even though acquiring customers is essential for the initial growth of a company, long-term sustainable growth comes from maximising the lifetime value of existing customers. The Sweden-based but globally remote startup provides a modern customer platform that helps clients analyse insights regarding their target audience, manage workflow and drive customer experience.
Planhat distinguishes itself from other customer success software like Salesforce and Totango through its rapid deployment and easy adoption. The platform provides a range of solutions, from customisable customer health scores to management reporting and CSM team performance. It's been taken up by thousands of teams globally and its corporate customers include the likes of Consensys, Alation and Adenza.
Initially a bootstrapped company, Planhat had already built a significant business by the time it closed its first investment round in 2022. This funding is being used to support the company's growth by scaling its commercial teams, accelerating its R&D and further developing the product.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Employee endorsements
Flexible working
"The company has been remote first from the beginning and encourages employees to work from anywhere. The company also encourages people to work when..."
Funding (1 round)
Apr 2022
$50m
SERIES A
Total funding: $50m
Company values
- Fearless: Be bold and play to win - taking the safe route will never get us far
- Impactful: When you do something, do it right and make sure it moves the ship forward
- Caring: Be kind to yourself and others, so that we help each other grow
- Genuine: Be comfortable in your own skin, and create an environment where others can be too
Company HQ
Norrmalm, Stockholm, Stockholms län
Articles
Leadership
Niklas Skog
(Co-Founder & Product & Engineering)Previously a Management Consultant at McKinsey & Company, a Product Manager at Meltwater Group, a Managing Director at Jobylon and COO at GlobeSoft.
Kaveh Rostampor
(Co-Founder & CEO)They are a co-founder and Board Member at Jobylon. Former Executive Director at Meltwater. Chairman of the Board and Board member of multiple global SaaS companies.
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