Business Development Representative, Planhat
Customer success software
Job no longer available
Customer success software
201-500 employees
Job no longer available
201-500 employees
Company mission
To help technology companies build their business and make their customers more successful.
Role
Who you are
- Curiosity: Always learning, and learning quickly - whether it's about new prospects, our product, technology, client success, or the sales process. Be open to, and thrive on feedback
- Perceptive and focused: Alert to what people say. A knack for asking the right questions, and listening intently. Extraordinary communication, presentation, and interpersonal skills
- Results driven: Set clear goals and achieve them. Self-motivated to succeed, and succeed in the right way. Create relationships, and deals that last
- A proven track record of at least 12 months in B2B sales, SDR, BDR, or talent acquisition
- A strong academic background, usually with stand out extra curricular achievements, such as NCAA D1 sports
- A desire to take on a bigger challenge, and a 'no excuses' mindset
What the job involves
- Identifying prospects: and conducting outreach through calls, emails, and LinkedIn
- Building strong relationships: with Customer Success leaders across the USA and beyond
- Qualifying, then prioritizing: the needs and aspirations of executives across different industries, seniority levels, and company sizes
- Laying the groundwork: for customer discovery calls for Account Executives with prospects (SMB, Midmarket, and Enterprise) across North America
- You will have responsibility from the get-go, and an accelerated career path awaits
- Successful Business Development Representatives naturally grow into the Account Executive role
- People who are strong in business development can easily move forward in many directions. There is significant opportunity for leading teams, expansions into new markets, and spearheading important projects
Our take
Although acquiring customers is essential for the initial growth of a company, long-term sustainable growth comes from maximising the lifetime value of existing customers. To help with this, Planhat provides a customer platform that lets clients analyse insights regarding their target audience, as well as manage workflows and drive customer experience.
Planhat distinguishes itself from other customer success software like Salesforce and Totango through its rapid deployment and easy adoption. The platform provides a range of solutions, from customisable customer health scores to management reporting and CSM team performance. It's been taken up by thousands of teams globally and its corporate customers include the likes of Consensys, Alation and Adenza.
Initially a bootstrapped company, Planhat had already built a significant business by the time it closed its first investment round in 2022. With this support, the company has focussed on scaling both its commercial and R&D functions, further developing the product and growing the business.
Freddie
Company Specialist at Welcome to the Jungle
Insights
32% employee growth in 12 months
Company
Funding (1 round)
Apr 2022
$50m
SERIES A
Total funding: $50m
Company HQ
Eastern Malibu, Malibu, CA
Leadership
Niklas Skog
(Co-Founder & Product & Engineering)Previously a Management Consultant at McKinsey & Company, a Product Manager at Meltwater Group, a Managing Director at Jobylon and COO at GlobeSoft.
Kaveh Rostampor
(Co-Founder & CEO)They are a co-founder and Board Member at Jobylon. Former Executive Director at Meltwater. Chairman of the Board and Board member of multiple global SaaS companies.
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