Senior Enterprise Partnership Manager, Deliverect
CA$95-130k
More information about location
3+ days a week in office
Food delivery & order management platform
Be an early applicant
Food delivery & order management platform
201-500 employees
Be an early applicant
CA$95-130k
More information about location
3+ days a week in office
201-500 employees
Company mission
To be the backbone of on-demand food and help businesses to connect with their customers, whilst helping them to thrive online.
Role
Who you are
- Fluency in English is required, with strong written and verbal communication skills being essential
- 4+ years of experience in B2B sales, partnerships, or business development, ideally within the SaaS technology sector
- Extensive experience with the food & beverage industry or related partner networks (e.g., POS providers) is a must
- Proven ability to build and maintain strong relationships with partners, demonstrating excellent communication, negotiation, and networking skills
- A solid understanding of ERP software, REST API integrations, and technical partner enablement. Ability to communicate technical requirements and collaborate with Developer Relations teams
- Experience managing complex partner onboarding programs and co-marketing initiatives, with a focus on execution and results
- Proficiency in tracking and analyzing partner performance data to provide actionable insights and optimize partnership strategies
- Experience working cross-functionally with Sales, Marketing, and Product teams to ensure seamless partner enablement and support
What the job involves
- As a Partner Manager at Deliverect, you will be at the forefront of expanding and strengthening our partner ecosystem, playing a critical role in driving the company’s growth. You will build and nurture strategic relationships with key partners, ensuring they are aligned with Deliverect’s vision and delivering value for both parties
- Your efforts will directly contribute to Deliverect’s market presence, revenue growth, and brand reputation, helping to solidify our position as a leader in the B2B SaaS space for the food and beverage industry. This is an exciting opportunity to make a significant impact in a rapidly scaling global company
- Strategic Partnership Development: Identify, cultivate, and manage relationships with strategic referral and integration partners to drive mutual growth and success. Own the sourcing process for new Enterprise grade integration partners to further strengthen our integration capabilities
- Revenue Growth: Lead partnership initiatives that directly contribute to Deliverect’s revenue, leveraging co-marketing and joint sales efforts. Own a quarterly target based on deal sourcing from our Enterprise Partnerships. Work hand in hand with our sales team to source and support new deals
- Partner Enablement: Design and execute partner onboarding and training programs to ensure that partners are fully equipped to promote and sell Deliverect’s platform
- Cross-Departmental Collaboration: Work closely with internal teams, including Sales, Marketing, and Product, to align partner initiatives with Deliverect’s overall business objectives. Work to determine our integration priorities and hold accountability for development timelines
- Conduct research to identify potential partners that align with Deliverect’s target market. Develop and implement outreach strategies to build strong, long-term partnerships that drive mutual success
- Nurture existing partner relationships by providing continuous support, sharing product updates, and aligning on shared goals
- Regularly engage with partners to keep them informed and motivated
- Lead the negotiation and finalisation of partnership agreements, ensuring that terms are favorable and that both parties understand their roles and responsibilities
- Develop and deliver comprehensive onboarding programs for new partners, ensuring they have the knowledge and tools to succeed
- Collaborate with internal teams to create training materials and conduct regular training sessions
- Collaborate with partners on co-marketing campaigns and joint sales efforts to drive revenue growth
- Monitor the performance of these campaigns, analyze key metrics, and recommend improvements to enhance results
- Work closely with the Developer Relations and Product teams to ensure that partner integrations are seamless and meet technical requirements
- Provide feedback to the product team to influence future development based on partner needs
- Prioritise integrations based on internal demand and strategic priorities
- Regularly analyse partner performance data, using tools like Salesforce and Looker to monitor revenue contributions, engagement levels, and satisfaction
- Prepare and present performance reports to internal stakeholders, highlighting opportunities for growth and improvement
Our take
Restaurants typically work with a number of suppliers, but this can be hard to manage with antiquated and fragmented systems. Deliverect provides a way for companies to integrate online orders into their POS, streamlining the disparate aspects of food service and delivery onto one single platform.
Deliverect has over 10,000 customers, from household name like KFC and Taco Bell to younger restaurant chains like Dishoom. As one of many trying to capitalize on the rise in online food delivery, competition is hot. However, Deliverect has responded to this by constantly evolving and exploring migration into other sectors of hospitality.
This evolution has seen Deliverect invest in enhancing its services with more physical point of sale terminals and third-party service providers, as well as expanding into in-store management. It also acquired ChatFood, a leader in social media ordering, to solidify its already strong position and more recently, integrated with Uber Direct in Ireland to significantly expand its reach.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Jan 2022
$150m
SERIES D
Apr 2021
$65m
SERIES C
Total funding: $238.5m
Company HQ
Theater District, New York, NY
Leadership
Zhong Xu
(Co-Founder & CEO)Previously founded XudoX IT solutions and POSIOS, and acted here as CEO. Previous experience as Global Director of Hospitality for Lightspeed HQ, Senior Software Engineer for EVS Broadcast Equipment, and Technical Sales and Software Engineer for Siruna.
Jan Hollez
(Co-Founder & CTO)Previously co-founded POSIOS and has experience as Director of Hospitality Technology for Lightspeed POS, Technical Leader for EVS Instant Tapeless Technology, Software Engineer, Architect and Analyst for Siruna and has done Research for IBBT, INTEC and IBCN.
Jelte Vrijhoef
(Co-Founder & CPO)Previously co-founded BonChef.nl and is an Owner of Codejongens and Vrijhoef Holding. Has served as Senior Software Architect for Regi Star and InterWord, and as Technology Advisor for Virtual Guard.
Jérôme Laredo
(Co-Founder & President)Previously served as a Venture Partner and Advisor for LYS Energy Solutions, Senior Vice President of EMEA & Asia for Lightspeed HQ, Venture Partner for AccelerAsia, Regional Director of South East Asia for Sitecore, CEO of Asia Pacific for Atex and Sales Director of Europe for Nstein Technologies.
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