Senior Executive Assistant, Santander

• To perform this role successfully, an individual must be able to manage complex executive needs with precision, sound judgment, and an exceptionally high level of professionalism
• Five or more years of executive assistant experience supporting senior-level leadership in a corporate environment
• Exceptional interpersonal and communication skills, both written and verbal
• Ability to operate with tact, diplomacy, and confidence when interacting with internal and external senior stakeholders
• Proven capability to manage multiple priorities, meet tight deadlines, and operate independently with minimal guidance
• Strong organizational, planning, and time management skills with a focus on accuracy and follow-through
• High proficiency in Microsoft Office, including advanced skills in Outlook calendar management, Excel, Word, and PowerPoint
• Demonstrated ability to manage sensitive information with discretion and maintain strict confidentiality
• Professional maturity, judgment, and the ability to anticipate executive needs proactively
• Strong problem-solving skills and a positive, adaptable approach to shifting priorities
• Proven ability to apply independent judgment when addressing routine inquiries or unexpected changes
• Self-starter with a high sense of ownership, reliability, and initiative

Desirable

• The Senior Executive Assistant provides high caliber administrative support to two C-level executives, allocating roughly equal time and attention to each
• This role manages complex schedules, coordinates sensitive communications, and anticipates the needs of highly visible leaders
• It also offers light-touch support for visiting C-suite executives in the New York office, ensuring a seamless onsite experience
• The Senior Executive Assistant exercises judgment, discretion, and initiative at all times
• Responsibilities include preparing and releasing executive correspondence, managing competing priorities across multiple executives, compiling departmental information, and serving as a trusted liaison with internal and external senior stakeholders
• Manage sophisticated calendars for two C-level executives, including scheduling appointments, meetings, conferences, and offsite engagements across time zones
• Coordinate meeting logistics, materials, and presentations for executive leadership sessions, quarterly meetings, and offsite retreats
• Provide light-touch support to visiting C-level leaders, including arranging lunch orders, securing meeting space, and serving as a welcoming onsite contact
• Screen and prioritize incoming calls, emails, and messages; respond to routine inquiries and route communications appropriately
• Arrange domestic and international travel itineraries, prepare travel documentation, process expense reports, and reconcile corporate card transactions promptly
• Record and transcribe minutes for senior leadership meetings and subcommittees, including tracking and driving follow-up actions
• Support the executives in preparing briefing materials, coordinating follow-ups, and maintaining visibility across key initiatives
• Provide general administrative support to senior team members as needed, ensuring smooth operations across a fast-paced environment
• Handle confidential information with discretion and maintain high professional standards in all interactions