Senior Director of Business Application Delivery, LogicMonitor
$205.4-245k
Office located in San Jacinto Center Downtown, TX
Hybrid observability powered by AI
Posted today
Hybrid observability powered by AI
1001+ employees
Posted today
$205.4-245k
Office located in San Jacinto Center Downtown, TX
1001+ employees
Company mission
To expand what’s possible for businesses by advancing their technology.
Role
Who you are
- B.S. in Computer Science, Information Systems, or related fields
- 13-15+ years of IT experience, including demonstrated success in progressively broadening architecture and technology leadership
- Expertise with managing application development at scale (delivery)
- A good understanding of software development life cycle methodologies including Agile and Scrum (both)
- Experience with leading and coordinating cross-functional initiatives, conducting interviews and performing analyses to create business cases for projects
- Experience using Atlassian products (Confluence, Jira) for project management; strong project management skills
- Experience in budget planning for projects
- Experience using Salesforce Core, CPQ, Billing and E1 Experience, Netsuite, AI
- Must have strong communication, presentation and public speaking skills, with the ability to interact effectively with co-workers and people who have strong opinions
- Must have strong leadership skills, and collaboration skills with the ability to lead large projects autonomously
- Exhibits a high level of initiative and integrity and is empathetic to the needs of individuals across the organization
- Strong problem solving and critical thinking skills
- Self-starter who’s comfortable with ambiguity, asking questions, being resourceful to resolve issues, and adept at shifting priorities
- Strong customer service skills with proven service mentality
- Strong in documenting business processes and communicating system requirements
What the job involves
- As the Sr. Director, Business Application Delivery, reporting to the CIO, you will create, staff and drive multiple Business Application teams to create value for different cross functional departments
- You will be accountable for understanding business requirements, assisting in software selection and vendor selection, staffing, budgeting, working with your teams to create implementation plans, timelines and coordination for development, testing and release of applications, training users, and providing thought leadership for all business application solutions to meet and exceed stakeholder expectations
- You will develop strong trust based cross-functional stakeholder relations
- You will build teams of specialists to provide application development and administration services for the department specific software that covers areas such as CRM, CPQ, RFQ, MRP, HR, Customer Experience, and Finance
- You will provide oversight, mentoring and guidance on complex issues where multiple business processes must flow together seamlessly between business systems
- You will drive integrations between systems to implement business process workflows that are auditable, scalable and secure
- You will own the source data quality for business applications. You will establish uptime SLAs and implement proper support protocols
- Provide subject matter expertise for all aspects of the business applications you manage
- Analyze and report key metrics to demonstrate the business value of investments in these applications
- Collaborate with stakeholders to establish and manage SLAs, ensuring customer expectations are met through multi-tier support and uptime monitoring
- Negotiate and manage software licensing, engagement, and support contracts with vendors to secure favorable terms
- Evaluate emerging technologies to identify opportunities for enhancing business process workflows and operational efficiency
- Lead and mentor teams by fostering a collaborative, stable, and cohesive work environment
- Monitor industry and market trends to guide strategic decision-making and proactively address challenges
- Develop and communicate a clear application roadmap that aligns with business functions and adapts to emerging requirements
- Establish and enforce standards, methods, and procedures for inspecting, testing, and evaluating the precision and reliability of applications
- Forge long-term strategic partnerships with departmental leaders by understanding their challenges and opportunities, aligning team strategy with company-wide objectives
Our take
As businesses shift from reactive to proactive monitoring, there is a need for tools which empower them to make predictions and solve problems before they start. This is what LogicMonitor supplies, through an observability platform for hybrid environments.
The company's extensive product suite encompasses monitoring of all sorts, including but not limited to network, virtual machine, database, container and SaaS. Each service supplies real-time insights and automated monitoring, with agentless architecture.
LogicMonitor is held in high regard by the industry, evidenced by its being named in the Visionary quadrant of the Gartner Magic Quadrant 2024. It has also seen significant funding which will support further development and growth for the business.
Freddie
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 5 rounds)
Nov 2024
$400m
GROWTH EQUITY VC
Jun 2016
$130m
GROWTH EQUITY VC
Total funding: $543m
Company values
- One Team
- Customer Obsessed
- Better Everyday
- Agility
- Trust
Company HQ
Santa Barbara Downtown, Santa Barbara, CA
Articles
Leadership
Board Member at Rapid7 and Founding LP at Operator Collective. Was also a Board Member at Poema Global, and CCO, VP and Global Head of Customer Success at Slack.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 23 more jobs at LogicMonitor