Lead Recruiter, Monzo
Corporate Functions
€80-100k
+ Share Options
Digital-only bank platform and marketplace
Open for applications
Digital-only bank platform and marketplace
1001+ employees
Open for applications
€80-100k
+ Share Options
1001+ employees
Company mission
To build a new kind of bank that makes money work for everyone.
Role
Who you are
- You’re a catalyst for change: You challenge conventional thinking and bring fresh ideas to attract and hire the best talent
- You have a heart for People: You create fantastic candidate experiences and nurture an inclusive environment
- You thrive in ambiguity: You’re able to navigate the unknown with confidence, setting up new systems and processes as you go
- You’re data-driven: You use metrics to guide decisions and continuously improve our hiring practices
- You’re a Monzo ambassador: you embody our culture and values, ensuring they shine through in every interaction
What the job involves
- You’ll work with Hiring Managers to structure and run great hiring processes
- Our hiring managers are often busy team leads and executives
- They’ll need your help to identify what skills they’re looking for and how best to assess these
- You’ll be confident challenging their thinking and asking the right questions to figure this out
- You’ll own everything about the hiring process from beginning to end, and be skilled at convincing candidates to join us
- You’ll care deeply about diversity and inclusiveness, and giving candidates an amazing experience
- We want to go the extra mile to make sure that every applicant to every job feels valued, respected and never wavers in their support for Monzo, whatever the outcome of their application
- You’ll know where to find the right candidates from a range of backgrounds and have ideas about how to make sure they feel welcome at Monzo
- And once we’ve decided we want to hire someone, you’ll move mountains in the background to make it an effortless, pleasant process, and keep that excitement burning
- You’ll love sourcing and headhunting candidates that are not actively looking
- You’ll be great at sourcing passive candidates yourself, and thinking about how to get the best people interested in Monzo
- You’ll be passionate about making processes work better
- We constantly refine our hiring processes to make them simpler and more effective
- You’ll use data to work out what’s going well and where things could be better, and share your findings with other members of the hiring team so we can all improve
- You might already have a specialist area but you’ll be comfortable working on any role
- We don’t mind if you’re a generalist recruiter, or if you already have a specialism, as long as you’re initially happy getting stuck into hiring any role that needs you
- You’ll work closely with other members of the hiring team to solve company-wide hiring problems, share what you already know and learn from their experiences
- As the team builds out, you’ll be able to continue specialising as an individual contributor, or explore development into management or leadership
Application process
- Recruiter Call with the Hiring Manager
- Full hiring loop with EU stakeholders and Hiring Leads in the UK
- Final interview with the EU, CEO
- This process should take around 4-6 weeks - your schedule is really important to us, so we promise to be as flexible as possible!
Our take
Monzo is a challenger bank that fully operates online and offers a full range of current, savings, business accounts, and more. The speed of the challenger banks to provide a great experience has been impressive, and the number of competitors appearing has proven the consumer desire for innovation.
Monzo remains one of the popular online banks, with more than 6 million customer active users. The company faces competition as more traditional banks, such as Goldman Sachs and JP Morgan, have launched their own digital banks. However, the new technologies that the company is built on enable it to expand quickly (with fewer issues) than the incumbent players' offerings.
With an increasing amount of people switching banks, the company's ever-expanding suite of banking and financial services (such as its buy-now-pay-later offering) has resulted in Monzo receiving the second-highest net switching gains among digital challenger banks (just behind Starling).
After setting U.S. expansion plans aside in 2020, the company launched in the U.S. market in early 2022, partnering with Sutton Bank to provide its U.S. accounts. After several years focused on narrowing its losses, Monzo hit profitability in the first two months of 2023. In the same year, 2 million new customers joined, tallying its customer base at 9 million in 2024.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Many candidates hear
back within 2 weeks
42% female employees
19% employee growth in 12 months
Company
Funding (last 2 of 18 rounds)
May 2024
$190m
LATE VC
Mar 2024
$430.2m
LATE VC
Total funding: $1.9bn
Company benefits
- Yearly Salary Review + Proactive pay increases to reflect growing responsibilities + Share options
- Flexible working hours
- Work From Home Opportunities + we'll pay for any equipment you need to do your job
- 24 days holiday a year, plus bank holidays
- Paid sick leave for both physical & mental health + Health insurance via AXA or Vitality + Additional health insurance through Medicash
- Employee Assistance Programme
- Learning budget of £1,000 a year
- Aviva Pension Scheme + 4% Employer Contribution
- Paid maternity, paternity, adoption or shared parental leave (after 13 weeks of employment)
- 52 weeks of primary caregiver leave (6 months at 100% pay, 13 weeks at Statutory Maternity Pay, 13 weeks unpaid)
- 3 months of secondary caregiver leave at 100% pay
- Unum Life Insurance
- Access to fertility and family-forming health benefits via Fertifa
- Abellio Season Travel Tickets + Cycle-to-Work Scheme
Company values
- Be hard on problems, not people 🙌 We create supportive communities to help people thrive.
- Make a difference 🚀 We solve real problems, working on things that have the biggest impact for our customers and each other.
- Help everyone belong 🤗 We’re building a bank for everyone. We embrace differences and make sure everyone feels welcome.
- Think customer first; grow Monzo safely 🥕 We always do what's best for customers. It's the right thing to do and the safest way to grow.
- Default to transparency 🎤 We’re open with each other and customers unless we have good reason not to be.
- Think big, start small, own it 🌲 We’re ambitious and shoot for the moon, working iteratively to get the best results.
Company HQ
City of London, London, UK
Articles
Leadership
Jonas Templestein
(CTO)Founder of HipDial. Former Software Engineer at Starling Bank.
People progressing
Joined in the Customer Operations team. Moved to be a Financial Crime Analyst after 5 months. Then moved again to be a Business Analyst after 2.5 years. Currently working as a Senior Product Manager.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 37 more jobs at Monzo