Operations Manager, Flock Safety
Delivery
$100-120k
+ Equity
Public safety operating system
Be an early applicant
Public safety operating system
501-1000 employees
Be an early applicant
$100-120k
+ Equity
501-1000 employees
Company mission
To create safer, happier communities and cities by pre-emptively fighting crime.
Role
Who you are
- We are seeking a highly analytical, outcomes-driven and detail-oriented Operations Manager to own the acceleration of growth and quality across our delivery functions
- The ideal candidate is a self-starter who thrives in ambiguous environments and is excited to seek out and own projects that yield operational efficiency, improve cost and quality, and drive top-line growth for an ever-evolving business
- 3+ years of experience working in a high-growth environment
- Comfortable working in a fast moving operational environment, focused on meeting and exceeding lofty metrics and goals
- Highly analytical, utilizing and developing reports and a suite of tools to assess operational trends, identify challenges, and design solutions to achieve desired outcomes
- Proven ability to collaborate effectively with cross-functional teams, influence stakeholders, and drive consensus in a dynamic fast-paced environment
- Highly adaptable self-starter who embraces change and knows how to pivot when confronted with new challenges
- Diplomatic, tactful and poised under pressure, with a high comfort with ambiguity
- Demonstrate strong follow-through and ability to self-manage multiple tasks and projects at once
- Team player that contributes positively to overall team morale and company culture
What the job involves
- This role involves solving complex operational challenges affecting our different delivery teams, and working closely with cross-functional partners and leaders to influence change and drive meaningful impact for the business
- By focusing on a specific area of delivery at a time, you’ll quickly ramp up to strategically manage and enact solutions that improve the efficiency of that particular function
- By greatly contributing to improved delivery outcomes that directly impact the company's reputation and growth
- By solving some of the most complex problems the company faces in providing customers with their end product, which ultimately helps them make their communities safer
- The First 30 Days:
- You will familiarize yourself with a particular delivery function, including meeting the team and getting up to speed on team metrics, reporting, and existing systems used to maximize efficiency
- Begin to dive into your assigned area learning about their unique intricacies
- Building relationships with internal and external partners
- The First 60 Days:
- Working with key stakeholders to solve everyday complex problems efficiently and effectively
- Demonstrating a strong understanding of team metrics, and what levers can be pulled to drive change
- Leveraging tools, resources, and relationships to optimize performance
- Managing weekly team reviews and driving the decision making process
- 90 Days and beyond:
- Fully running your assigned functional area and are the subject matter expert
- Are demonstrating your ability to identify, root cause, and solve complex problems effectively
- Actively striving to exceed team goals
- Adapting to constantly changing priorities
Application process
- Throughout the interview process, your recruiter will guide you through the next steps and ensure you feel prepared every step of the way
- Our First Chat: During this first conversation, you’ll meet with a recruiter to chat through your background, what you could bring to Flock, what you are looking for in your next role, and who we are
- The Hiring Manager: You will meet with your potential future boss to really dive into the role, the team, expectations, and what success means at Flock. This is your chance to really nerd out with someone in your field
- The Panel: Learn more about the team, responsibilities, and workflows. You should be prepared to speak about past projects, how you collaborate and communicate with others, and how you live our values. You will meet with several teammates and cross-functional partners
Our take
Public vehicle surveillance provides valuable insights to emergency services for the prevention of crime, but bringing information together to create leads is difficult. There's no standardised system for inter-city vehicle surveillance, and this makes it difficult for communities and law enforcement services to work together.
Flock Safety provides surveillance equipment that aims to improve the abilities of law enforcement and homeowner associations to communicate data with each other. The company focuses on vehicle surveillance, innovating on existing technology by using machine learning to categorise vehicles by color, license plate, state, and other data points.
Whilst automated surveillance equipment is used daily within federal police forces, Flock Safety builds technology systems that provide a means for smaller law enforcement agencies to quantify and share surveillance data easily. This data can then be automatically processed to help develop leads, a time-consuming process that would usually have to be completed manually.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
40% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Feb 2022
$150m
SERIES E
Jul 2021
$150m
SERIES D
Total funding: $382.7m
Company benefits
- 🌴Use what you need PTO: We seriously mean it, plus 11 company holidays and your birthday off!
- ⚕️Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match
- 👪Family Leave: We provide 16 weeks of 100% paid leave for primary caregivers and 12 weeks of 100% paid leave for secondary caregivers
- 🍼Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. We will reimburse $10,000 a year for adoption, surrogacy, or infertility
- 🧠Mental Health: All employees receive an annual subscription to Headspace
- 💖Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support
- 💸Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions
- 💻WFH Stipend: $150 per month to cover the costs of working from home
- 📚L&D Stipend: $250 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more
- 🏠Home Office Stipend: A one-time $750 to help you create your dream office
- 🏢Coworking Space: If you’re not local to our ATL HQ, we’ll provide $250 a month to get you set up with an All Access Membership to WeWork (or a local coworking space in your area)
- 🐾Pet Insurance: We’ve partnered with Pumpkin to provide insurance for our employee’s fur babies
Company values
- Embrace change to grow - The only “status quo” at Flock Safety are the outdated systems we plan to disrupt. Our employees know the importance of scaling a business that can continue to serve our growing number of customers and communities. We make a plan, but pivot for the greater good.
- Do the work - We value bias towards action and share a strong commitment to solving problems quickly. No task is beneath any of us, and we always go above and beyond to make communities safer.
- Optimism with a plan - Our teams and leaders set lofty goals, but not without thorough planning and sustained accountability. Here at Flock, you contribute to a positive and supportive workplace while benefiting from a high-performance culture.
- Protect the whole community - Our job at Flock is to positively impact all citizens of a community. Our technology impacts millions of lives of people we will never meet, and that is a serious responsibility.
Company HQ
Home Park, Atlanta, GA
Articles
Leadership
Garrett Langley
(CEO)They worked in Computer Services freelance for over 6 years before joining Firethorn in 2015, and Clutch Technologies in 2014. They left their position as President of Moment LLC to found Flock Safety in April 2017.
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