Senior People Operations Specialist, Mercury
$138.8-192.8k
+ Equity. Salary dependent on US location. Canadian employees (any location): CAD 145,800 – 182,200
Banking services for startups and small businesses
Posted today
Banking services for startups and small businesses
1001+ employees
Posted today
$138.8-192.8k
+ Equity. Salary dependent on US location. Canadian employees (any location): CAD 145,800 – 182,200
1001+ employees
Company mission
To make scaling tech companies simpler with a personalized banking stack for startups, and power the next generation of companies that will shape the American industry.
Role
Who you are
- The ideal candidate thrives in a fast-paced, high-growth environment, enjoys solving complex problems, and is passionate about continuously improving people processes and systems
- Bachelor's degree in Human Resources, Information Systems, Business Administration, Finance, or related field (or equivalent experience)
- 4+ years of People Operations, HR Operations, HRIS, or related experience
- 2+ years of hands-on Workday experience
- Experience working in complex organizations with multiple business units, local and international employee populations
- Experience processing employee transactions and maintaining employee data in Workday
- Experience performing EIB data loads and mass data updates
- Strong analytical, troubleshooting, and problem-solving skills. Knowledge of Workday business processes and employee lifecycle management
- Excellent attention to detail and organizational skills
- Strong customer service and communication skills
What the job involves
- We are seeking a detail-oriented and customer-focused Senior People Operations Specialist to play a critical role in delivering exceptional employee experiences and maintaining operational excellence across our People function
- As a key member of the People Operations team, you will serve as a Workday power user and process expert, ensuring the accuracy, integrity, and efficiency of employee data and HR processes
- In this role, you will report to our Head of People Operations and will be responsible for Workday data accuracy while conducting EIB data loads and audits, perform Workday testing, and serve as frontline support for employees and managers for People team related programs
- Serve as the first point of contact for employee and manager inquiries related to People programs, policies, processes, and Workday transactions
- Provide timely and accurate support for employee lifecycle events including hires, transfers, promotions, compensation changes, leaves of absence, and terminations
- Partner with cross-functional teams to ensure a seamless employee experience across all People Operations processes
- Identify opportunities to improve service delivery, streamline workflows, and enhance operational efficiency
- Perform regular audits and data quality reviews to ensure data integrity across Workday and connected systems
- Partner with HR, Payroll, Benefits, managers, and employees to administer and troubleshoot issues related to leave administration, performance reviews, benefits enrollment, and other People initiatives
- Maintain organizational structures including supervisory organizations, positions, job profiles, cost centers, and related configurations
- Support Workday security administration, including role assignments, security reviews, and user access maintenance
- Execute and validate mass data updates using Enterprise Interface Builder (EIB) and other Workday tools
- Troubleshoot Workday issues and partner with HRIS, Payroll, Benefits, and IT teams to resolve system and process concerns
- Conduct testing for Workday releases, enhancements, business process updates, and system changes
- Maintain accurate employee records and ensure compliance with company policies and applicable employment regulations
- Develop and maintain process documentation, standard operating procedures, and knowledge articles
Our take
Frustrated by the archaic, fee-laden banking services offered to entrepreneurs, the founders of Mercury set out to create a better solution. They envisioned a platform that was dynamic, tech-driven, and free from unnecessary fees.
Mercury delivers on this vision by automating business payment processes, offering FDIC-insured accounts, and providing full API access, empowering entrepreneurs with greater control and efficiency. This approach stands in stark contrast to traditional startup banking, which often burdens young businesses with high fees and limited functionality.
By prioritizing user experience and offering a free service tier, Mercury has attracted over 200,000 businesses and achieved a $3.5B valuation as of 2025. As a rising unicorn in the stagnant world of startup banking, mercury is backed by substantial funding and poised for continued growth, constantly adding new features and expanding its team to further disrupt the industry.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
50% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
May 2026
$200m
SERIES D
Mar 2025
$300m
SERIES C
Total funding: $650.9m
Company benefits
- Health, dental, & vision
- 12+ weeks of paid parental leave
- $600 USD custom WFH equipment setup
- Unlimited vacation policy (with a mandatory minimum)
- Annual $1K learning & development budget
- Paid 6-week sabbatical after the 5-year mark
- Weekly $100 food budget
- Monthly $100 wellness budget
- Monthly $50 cellphone reimbursement
- Pet-friendly offices with free tea and beverages, plus lunch and snacks
- Unlimited vacation policy (with a mandatory minimum)
- Retirement matching up to 4% of base salary (401K/RRSP)
- Inclusive fertility, hormonal health, and family-forming benefits through Carrot Fertility
Company HQ
SoMa, San Francisco, CA
Leadership
Jason Zhang
(Co-Founder & COO)Jason graduated from Stanford University with a Bachelor of Science in Biology before spending over 4 years at Heyzap in Business Development.
Immad Akhund
(Co-Founder & CEO)Immad graduated from the University of Cambridge with a Masters in Computer Science. He then worked as a Software Developer at Aquila and Bloomberg. He also founded Clickpass and Heyzap, and was a Part-time Partner at Y Combinator.
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