Senior Product Manager, Burq
+ Equity
On-demand delivery services
Open for applications
On-demand delivery services
21-100 employees
Open for applications
+ Equity
21-100 employees
Company mission
To turn the complex process of offering delivery into a simple turnkey solution.
Role
Who you are
- 3+ years of experience in a product management role (bonus for product-led SaaS company experience)
- Background working across engineering, design, customer success, and sales
- Past experience communicating with customers to gather data about pain-points, and communicating that data with key stakeholders to evaluate against the product roadmap
- Passion for running experiments, and using data-driven approaches to measure and track success
- Experience writing PRDs and working with engineering teams to scope and workload balance
- Have a go-getter attitude and thrive in the startup environment - you are not shy to experiment with new concepts and use data to validate success
- Experience using JIRA, agile project management methodologies, Productboard or other product management software
- Are highly organized and able to adapt to changing priorities
- Are a skilled listener & with excellent verbal and written communications
What the job involves
- As a Senior Product Manager at Burq, you will work closely with co-founders, technical, and business teams to manage the process of transforming feedback and ideas into concrete features and product enhancements in our existing platform
- You will help to strategically continue building our product roadmap, identify gaps, utilize customer feedback, scope out features, and drive the UI/UX design of our platform
- You will be part of an emerging team that is helping our clients optimize their delivery operations, and have an immediate impact as the first full-time Product person at a fast-growing, early-stage startup
- Work closely with leadership, development and customer-facing teams to build out the product roadmap, develop features, and launch to market
- Lead product feature scoping, design, testing, customer validation & launch
- Envision the product that customers need and shape the roadmap to get us there
- Lead the product-release plans and set expectations for delivery of new functionalities
- Serve as the product ambassador internally and externally, sharing knowledge and answering questions related to the product
- Support Sales team to effectively sell our product by conducting training, doing customer demos and developing Sales tools
- Support Growth initiatives requiring implementing features and running A/B tests to measure impact
- Instrument the product and analyze product usage data to understand what works well and what can be improved
- Keep up with Product best practices including agile/scrum, lean startup, JTBD and other frameworks, and apply to build a scalable Product organization
- Become Burq’s resident expert on competitors’ products, and how our product stacks up across our target market segments
- Contribute to efforts to define and achieve Product <> Market Fit (PMF)
- Play a key role in providing our customers with the best experience possible!
Our take
Surviving within today's business landscape depends on meeting the on-demand delivery needs of B2C sales, something that can be difficult to achieve as a small business. Whilst last-mile delivery warehouses save small businesses from having to build their own delivery infrastructure, working exclusively with a single provider can greatly limit delivery options and stall a company's growth.
Burq provides an on-demand B2C delivery service platform which allows businesses to access multiple delivery providers for same-day delivery. The platform integrates directly with major sales platforms such as Zapier and Shopify, offering an analytic dashboard and delivery tracker across different modes of transport and providers.
Taking advantage of the growth in the last-mile delivery sector, Burq has scaled its operations, swiftly building a thriving customer base in the small retailer and startup sectors. Having received funding from investors such as Village Global, it is aiming to hire additional talent and increase its marketing reach to bring on new clients.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
Company
Company HQ
SoMa, San Francisco, CA
Articles
Leadership
Salman Habib
(Co-Founder)Previously co-founded HelpED Foundation where they served as the President. They also co-founded/ served as the CEO at Hellofriend.
Shaban Habib
(Co-Founder)Co-founder of HelpED Foundation and Hellofriend. Previously co-founded Hilfe Billing Providers and worked in Business Data Management at SunTrust.
Diversity, Equity & Inclusion at Burq
- At Burq, we value diversity. We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status
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