Senior Manager of Operations, Instructure
$117-137k
Dynamic learning management platform
Job no longer available
Dynamic learning management platform
1001+ employees
Job no longer available
$117-137k
1001+ employees
Company mission
To elevate student success, amplify the power of teaching, and inspire everyone to learn together.
Role
Who you are
- Are you an operations leader with a passion for excellence and a track record of driving large-scale, complex projects?
- Bachelor’s degree in business, operations management, or related field; project management certification (e.g., PMP) preferred
- Proven experience leading and managing operations for a large-scale, remote team
- A minimum of 5 years of management experience, with a track record of building and developing high-impact teams
- Deep expertise in budget management, including tracking, forecasting, and resource allocation for projects with significant annual contract value
- Demonstrated ability to develop and implement process improvements that enhance efficiency and scalability
- Strong strategic thinking and problem-solving skills, with the ability to foresee challenges and develop proactive solutions
- Excellent communication skills, both written and verbal, with the ability to effectively present complex information and influence a wide range of stakeholders
- A proactive and results-oriented mindset with a demonstrated ability to take initiative and drive projects forward with minimal oversight
- Experience in the education or ed-tech industry, with a strong understanding of assessment content or related fields is highly desirable
- Experience with project and resource management software, such as Asana and Jira
- A passion for education and a commitment to Instructure's mission
What the job involves
- Instructure is seeking a Senior Manager, Operations to lead the operational strategy and execution for our globally dispersed assessment content team
- This role requires a strategic thinker who can not only manage complex processes and budgets, but also foster a culture of collaboration and continuous improvement across a diverse, international team
- You will be instrumental in ensuring the efficiency and scalability of our assessment content operations, directly contributing to our mission of helping people learn and succeed
- Strategic Leadership and Budget Management: You will manage the comprehensive operational budget for the assessment content team, proactively identifying and implementing strategies to improve efficiency and reduce costs
- Process Optimization: You will drive continuous process improvement initiatives, using data to analyze workflows, identify bottlenecks, and implement solutions that enhance efficiency, quality, and scalability. You will be responsible for creating and communicating process documentation and best practices to a global team, leveraging tools such as Asana and Jira
- Team and Talent Development: You will build, coach, and inspire a nimble and high-performing operations team, fostering a culture of accountability, continuous learning, and AI-first thinking. You'll ensure team members have the guidance and resources to excel and grow. This includes managing our relationships with contractors, including onboarding and offboarding
- Cross-Functional Collaboration: You will be a key liaison between the operations team and other departments, including product management, engineering, and sales. You will lead and influence a range of collaborators, from team members to executive leadership, ensuring alignment and seamless execution of projects
- Risk and Project Management: You will own the responsibility for identifying, tracking, and resolving operational issues and risks. You will facilitate communication and provide clear, data-driven insights to stakeholders and senior management. You will deliver executive-facing communications and create presentations to inform strategic business decisions and report on progress
Our take
Instructure is an education technology company, creator of the Canvas Learning Management Platform that allows schools to build the digital learning environment that meets the unique challenges faced by their institution. The platform simplifies teaching, elevates learning, and eliminates the headaches of supporting and growing traditional learning technologies.
The Canvas platform has grown to become a key part of a large number of educational institutions, from pre-school to higher education and beyond. Much of Instructure's workforce is dedicated to R&D, which is unusual for a company of their size, and shows their focus on innovating.
Founded back in 2008, the company has claimed numerous successes, including going international and hitting the $1 billion market cap. It has made a number of acquisitions, most recently of Concentric Sky and LearnPlatform. The former saw Instructure incorporate Sky's "Badgr" into its ecosystem as "Canvas Badges", whereas the latter adds evidence-based insights to the platform - both cementing its commitment to building the education industry's most integrated teaching and learning platform to support lifelong learning.
Instructure was itself acquired in 2024 by KKR, which will support a broad-based equity ownership program for Instructure employees. This strategy is based on a strategy of employee ownership as a cause of stronger companies. The move is a promising one considering KKRs track record of acquired companies, but time will tell how Intructure fares.
Freddie
Company Specialist at Welcome to the Jungle
Insights
3% employee growth in 12 months
Company
Funding (2 rounds)
Jun 2016
$4m
SERIES A
Aug 2015
$1.5m
CONVERTIBLE
Total funding: $5.5m
Company benefits
- Equity and 401k
- Medical, dental, disability, and life insurance
- HSA program, vision, voluntary life, and AD&D
- Tuition reimbursement
- Work-from-home flexibility and flex time off
- Gym club reimbursements and rewards-based fitness tracking
- Professional learning and career development opportunities, including Basecamp Employee Development Week!
- An innovative community of passionate educators and learners
Company HQ
Cottonwood Heights, UT
Leadership
Steve Daly
(CEO, not founder)They have a BS in Mechanical Engineering and a MBA in Strategy and Finance with more than 20 years experience in hardware and software industries.
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