Cloud Native Senior Architect, Pure Storage

• 10+ years of hands-on experience deploying and troubleshooting production Kubernetes environments; experience building and operating containerised solutions
• Proven experience with DevOps practices and a strong understanding of the cloud-native technology landscape
• Experience supporting enterprise customers directly, including comfort working on customer sites/production environments and communicating technical progress clearly
• In-depth experience deploying, configuring, and troubleshooting Kubernetes environments; proficiency with at least one of OpenShift, Rancher, Mirantis, or other orchestrators
• Familiarity with other container orchestration platforms
• Linux system administration experience (RHEL, SLES, Debian, Ubuntu)
• Networking fundamentals (TCP/IP, DNS, load balancing)
• Software-defined storage concepts (NFS, Block, iSCSI) and understanding of open-source databases/modern data platforms supporting highly available business applications
• CI/CD experience (Jenkins, GitOps, Argo, Airflow) and Configuration Management/Infrastructure-as-Code tooling (Terraform, Chef, Puppet, or Ansible)
• Working knowledge of cloud IaaS environments such as AWS, Azure, and Google Cloud Platform
• Familiarity with backup, disaster recovery, and object storage management in cloud and on-prem environments
• Bachelor's Degree in Computer Science, Engineering, Mathematics, a related field, or equivalent experience
• Attention to detail and strong troubleshooting discipline in complex, high-pressure environments
• Comfortable consulting on customer sites related to complex solutions
• Strong, clear communication skills with both technical and business stakeholders
• Adaptability and a proactive, collaborative approach to problem-solving
• Must already be based and eligible to work in the UK; with a willingness to travel to customer sites across EMEA and Everpure offices where needed which can be 30% of the time or more, where needed
• Contract engagement, with scope and duration aligned to Everpure's Portworx EMEA delivery roadmap

Desirable

• Cloud Native / Portworx is one of Everpure's fastest-growing service lines in EMEA, underpinning our broader Enterprise Data Cloud and Cloud & App Modernization strategy
• This role offers the opportunity to work hands-on with cutting-edge Kubernetes and cloud-native storage technology for enterprise customers across EMEA, alongside a regional bench of Delivery Architects, Solution Architects, and a growing network of Certified Delivery Partners
• Partner with Portworx Delivery/Solution Architects to support design and architecture workshops, gathering customer technical requirements and documenting the as-is technical environment
• Identify key customer integration points with Kubernetes, storage, and backup solutions
• Assist in documenting design decisions, including storage/backup workflows, high availability and disaster recovery configurations, scalability plans, and networking/security considerations
• Understand prospects' and customers' technical needs related to their Cloud Native Kubernetes deployments and translate them into actionable implementation plans
• Design, install, configure, and maintain Kubernetes clusters and Portworx-based solutions using best practices, Kubernetes manifests, and Helm charts
• Deploy and operate Portworx solutions (Enterprise, PX-Backup, PX-DR) across customer Kubernetes environments (OpenShift, Rancher, VKS, or other orchestrators), on-prem and in the cloud
• Ensure Portworx is correctly configured against underlying storage platforms (FlashArray, FlashBlade, or other equivalent storage layers) and optimized for performance, scale, and reliability
• Lead API/microservices solution deployment and day-2 operations, including monitoring via Prometheus/Grafana/other Observability and alerting best practices
• Support CI/CD pipelines and Infrastructure-as-Code workflows (Jenkins, GitOps, Terraform, Ansible, Chef, Puppet) relevant to Portworx delivery
• Act as the initial point of contact for Portworx support case (break/fix) inquiries and Request for Enhancement (RFE) requests within the account/region
• Collaborate with Portworx Support and Product Engineering teams to provide an excellent customer experience and drive timely issue resolution
• Support customers through validation and testing of changes prior to production implementation, remediating issues identified during testing
• Provide knowledge transfer and training sessions to customer teams to support ongoing Portworx operations
• Maintain clear, ongoing communication with customer stakeholders and the Everpure delivery team on project status, risks, and outcomes
• Work within Everpure's Advanced Services delivery methodology, supporting Delivery/Solution Architects and Project Managers through the full engagement lifecycle
• Collaborate with Certified Delivery Partners and customer/vendor teams (e.g., system integrators, platform teams) as part of a coordinated delivery effort
• Contribute field experience back into repeatable procedures, runbooks, and templates to standardize delivery and improve quality across engagements