Senior Employee Relations Manager, Adyen

• You have 10+ years of experience in an Employment Legal or Employee Relations or role with a primary focus on conducting workplace investigations relating to alleged policy violations including harassment, discrimination, retaliation, failure to accommodate, and interference with protected activity
• You have deep knowledge of employment laws and regulations across North America
• You are a data driven practitioner who is proactive in identifying patterns and making recommendations
• You are an excellent communicator for audiences with or without a legal background, with the ability to handle confidential information with the utmost discretion
• You have experience working with and partnering with colleagues across timezones and cultures
• You are comfortable with ambiguity and don’t need highly structured processes to operate
• You have experience working in tech or other corporate environments
• You have a law license in at least one US state

Desirable

• As a Senior Employee Relations Investigations Counsel, you will be a member of the Employment Legal and Employee Relations team responsible for leading and managing neutral, timely, and thorough investigations to ensure a respectful and safe workplace
• You will diligently investigate allegations of policy violations including harassment, discrimination, retaliation, failure to accommodate, and interference with protected activity
• You'll act as a trusted advisor to Leadership and the People Team, using your expertise in investigations and HR best practices
• You will lead and contribute to projects which positively impact the workplace
• Your work will directly support our commitment to maintaining a positive and inclusive culture for all employees
• This is an expert-level individual contributor role that reports to the Head of Employment Legal and Employee Relations
• You will be required to work from Adyen’s office at least 3 days per week with at least 1 in-office day being a Monday or Friday
• Lead and manage all aspects of internal investigations in North America under the direction of the Head of Employment Legal and Employee Relations - North America . Your responsibilities will cover the full lifecycle of an investigation:
• Intakes and interviews
• Collecting and weighing evidence
• Conducting forensic evidence searches
• Providing updates to the Head of Employment Legal and Employee Relations to enable scope adjustments and input as needed
• Analyzing factual findings against internal policies
• Determining whether policies have been violated
• Debriefing internal stakeholders and leadership regarding investigation conclusions
• Drafting timely and defensible reports documenting analysis, findings, and policy conclusions
• Leading and contributing to key Employment Legal and Employee Relations projects
• Partnering with other legal teams to provide joint guidance and clear frameworks
• Identifying and escalating conflicts of interest and compliance concerns
• Reviewing and recommending existing policy updates
• Occasional legal research
• Design and/or deliver training programs for managers and employees on topics including respectful workplace conduct, ethical behavior, and effective complaint resolution
• Contributing to Adyen’s Raise It culture
• Coaching HR Business Partners on employee relations matters and best practices
• Analyzing data with an eye towards prevention, identifying trends, and recommending initiatives
• Helping to build an Employment Legal and Employee Relations analytics program
• Up to 15% travel may be required