Lead People Operations Specialist, Remote
$36-80k
Salary dependent on location + Stock options
HR solutions for distributed teams
Job no longer available
HR solutions for distributed teams
1001+ employees
Job no longer available
$36-80k
Salary dependent on location + Stock options
1001+ employees
Company mission
To open up the world of work for every person, business, and country.
Role
Who you are
- Proven track record of driving operational excellence, optimizing processes, and leading complex, high-impact projects, with a strong understanding of automation and AI
- Strong understanding of people policies, processes, and workflows, with a focus on compliance and scalability throughout the employment lifecycle
- Exceptional analytical skills with the ability to interpret data and generate actionable insights, including creating dashboards and reports to streamline HR processes and gain efficiencies
- Knowledge and experience in tracking, reporting, and overseeing HRIS data and people metrics
- Proficiency in leveraging technology, including HRIS, data analytics tools, and automation platforms
- Excellent project management skills, with a demonstrated ability to lead cross-functional initiatives and manage multiple priorities
- Strong communication and interpersonal skills, with the ability to act as a senior liaison and build effective relationships with stakeholders at all levels
- Strategic thinker with the ability to identify opportunities for innovation and process improvement
- High sense of urgency and accuracy, with proven organizational skills, ability to prioritize, and attention to detail
- Ability to work autonomously with a growth mindset, driving personal performance and development
- Strong leadership skills demonstrating and leading the team towards high performance
- Willingness to work flexible hours when needed to support global operations
- Commitment to all of Remote's values within the team and the greater organisation
- Fluent in written and spoken English
- Experience in a global or multinational organization is highly desirable
- Remote work experience is a plus but not required
What the job involves
- In this pivotal role, you will drive operational excellence, maintain global policies, processes, and workflows, and ensure our People Operations initiatives align strategically with the broader organizational goals
- You will work closely with the Manager of People Operations and other key stakeholders to implement best practices, streamline processes, and leverage technology to enhance our People Operations
- Focus on Operational Excellence:
- Responsible for all critical People Operations tasks including, and not limited to: Onboarding, offboarding, employee lifecycle changes, approving contractor invoices, relocation, data integrity on the Remote platform, and employee queries across all people topics
- Maintain a strong focus on urgency and proactively communicate timelines leading enterprise level projects that impact the employee experience to ensure all requests are completed within the expected deadlines
- Act as a senior liaison with other cross-functional stakeholders to ensure seamless people processes, improve collaboration and provide an extraordinary employee experience. Our stakeholder teams across the business include, and not limited to: Legal, Payroll, Benefits, Lifecycle, Mobility, Customer Experience, IT, SupplyOps, Engineering, Product, and the wider People team
- Define and implement best practices for operational excellence, setting a high standard for the team and across the employee lifecycle
- Lead knowledge sharing, training, and up-skilling initiatives to enhance team capabilities
- Maintain Global Policies, Processes, and Workflows:
- Set the standard for our people policies, processes, and workflows to enhance our work environment, help us scale, and comply with legal requirements
- Identify strategic opportunities for process improvements and operational innovation
- Lead cross-functional initiatives that enhance our people service delivery and employee experience
- Act as an expert advisor and partner for the successful implementation of people programs and policies, ensuring that Remote is equipped and enabled across the organization
- Drive Strategic Goals:
- Lead the setting of quarterly goals for People Operations, ensuring that the team’s efforts contribute to the broader organizational strategic objectives
- Lead complex and high-impact goals that have a broad reach across the organization
- Scale People Operations with Technology, Data & Analytics:
- Champion the adoption and optimization of the Remote platform and other technologies to streamline processes, improve scalability, and enhance data integrity
- Analyze data to identify trends and insights that contribute to informed decision-making and strategy development
- Identify and implement scaling strategies (such as automation, integration, AI, and other technologies) to innovate and remove manual and repetitive operational tasks
- Additional Responsibilities:
- Acts as the expert in establishing and maintaining clear, concise People Operations documentation for the organization
- Serve as an subject matter escalation point for complicated queries for peers within the People Operations team
- Participate in People team meetings and updates to the rest of Remote in all places necessary
- Escalate any concerns, urgent matters, or employment relations-related concerns to the appropriate managerial level
- Fulfill all People Operations responsibilities and tasks expected at the Associate and Specialist levels, ensuring comprehensive support and coverage within the team as needed
- You'll report to: Manager, People Operations
Application process
- Interview with recruiter
- Interview with future manager
- Interview with team members
- Offer
- Prior employment verification check
Our take
The number of companies switching to fully-remote set-up is booming. Aiming to capitalise on this, Remote helps companies of all sizes hire and manage international employees across benefits, taxes, payroll and compliance.
According to Remote, local and international regulations constantly change. Thus, the company's unique selling point is that its law attorneys and HR specialists are focused on supervising regulations on a daily basis and ensuring that the clients avoid expensive compliance mistakes. Remote also differentiates itself through its network of local legal entities that cover all of the countries they offer services for to ensure the clients receive the best protection in the industry. Moreover, the company offers a platform for distributed teams that makes it easy for companies to onboard and pay international contractors and employees.
Remote's history of funding - that helped secure its $3Billion valuation - has supported expansion across markets, as well as being used to expand partnerships and integrations. Further development of its tool suite can be expected, as the company pushes to be the first name in distributed HR.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
43% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Apr 2022
$300m
SERIES C
Jul 2021
$150m
SERIES B
Total funding: $496m
Company benefits
- Unlimited personal time off
- Paid parental leave
- Co-working allowance
- Flexible working hours
- Learning budget
- Mental health support
- Company stock options
- Home office setup
- Celebratory allowances
- Branded swag
- Other country-specific benefits
Company values
- Kindness
- Excellence
- Ownership
- Transparency
- Ambition
Company HQ
Fisherman's Wharf, San Francisco, CA
Articles
Leadership
Job van der Voort
(CEO)Previously Researcher at Champalimaud Foundation for 1 year and Co-Founder & CTO at JAXONS for 1 year.
Marcelo Lebre
(COO)Previously Chief Technology Officer at Faber Ventures for 1 year and VP of Engineering at Unbabel for 2 years
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