Senior Product Manager, Docplanner

• Product Management Expertise: 4+ years of experience in product management, ideally within the marketplace, B2B2C, or large-scale B2C environments, with a proven track record of delivering impactful products
• Strategic Execution: Demonstrated ability to translate strategic objectives into actionable plans and consistently deliver measurable results
• Proactive and Independent: Comfortable taking initiative and working independently. You’ll encounter ambiguity, so we value your ability to navigate uncertainties and carve out effective solutions
• Strong Analytical Skills: Proficient in interpreting data and user feedback to make informed, impactful product decisions
• Organizational Savvy: Excellent organizational skills with a solid understanding of Agile or Shape-Up development processes
• User-Centric Approach: Strong focus on user needs, with the ability to identify and prioritize goals that drive product engagement and success
• Clarity and Vision: Ability to clearly define next steps and effectively communicate your vision across teams and stakeholders
• Growth Mindset: While nobody checks every box, we highly value a willingness to learn and grow

Desirable

• We are looking for an experienced and passionate Senior Product Manager to join our Patient Flywheel team. This team is dedicated to helping offline patients discover the value of Docplanner and seamlessly join our ecosystem
• In this role, you’ll collaborate closely with stakeholders across various parts of the company, the Patient Engagement teams, the Communications team and our market-leading Practice Management Systems (PMS) teams such as Feegow, ClinicCloud, Gipo, and MyDr in various countries, to ensure alignment and drive impactful solutions
• If you're excited about shaping patient experiences and making a real impact, we’d love to hear from you!
• Define and set key results for your team to bring office patients to join our product flywheel
• Optimize the offline patient flows with the most relevant value propositions (for booking and medical records notifications)
• Collaborate closely with engineering, design, research, and analysts to identify and solve critical customer problems
• Monitor and analyze users’ behavior regarding launched features and measure against KPIs
• Create and maintain a backlog of initiatives, executing these through experimentation, data analysis, and validation of hypotheses and business cases
• Develop product requirements using Agile or Shape Up methodologies, including user stories, wireframes, or prototypes, ensuring they are backed by user/customer insights
• Coordinate with various teams (e.g., Legal, PMS software, C-Levels, and Country Managers) and support operations whenever new features or products are introduced
• Work with other Product Managers from different areas to balance business goals and customer needs, ensuring that relevant issues are debated, decided on, and initiatives are delivered
• Oversee the functionality of developed features before they reach the production environment