Director of Digital Sales Development, Quadient

NORAM

Salary not provided

Salesforce

Senior and Expert level

Boston

Toronto

Business communication solutions software

Job no longer available

Business communication solutions software

1001+ employees

B2BSaaSTelecommunicationsAutomation

Job no longer available

Salary not provided

Salesforce

Senior and Expert level

Boston

Toronto

1001+ employees

B2BSaaSTelecommunicationsAutomation

Company mission

To simplify the connection between people and what matters.

Job

Company

Role

Who you are

5+ years in B2B Sales Development, with 2+ years in leadership of both SDR managers and teams
Demonstrated success leading multi-level SDR organizations across SMB, MM, and Enterprise markets
Experience building high-output, process-driven teams rooted in culture and accountability
Strong communication skills, both written and verbal, with the ability to lead through influence and collaboration
Proven ability to exceed pipeline generation targets in complex, multi-stakeholder sales environments
Deep expertise in inbound/outbound prospecting, ABM strategy, and modern sales engagement tools
Familiarity with platforms such as Salesforce, Salesloft, LinkedIn Sales Navigator, ORUM, and 6sense
Strong coaching, performance management, and talent development capabilities
Technically savvy, with an interest in leveraging evolving AI technologies to enhance and scale GTM efforts

What the job involves

Reporting to the VP of Global Sales Development, you’ll collaborate with Sales, Marketing, Revenue Operations, Product, and SDR Enablement & Operations to ensure consistent GTM execution aligned to strategic growth
You will lead a sales development team responsible for generating pipeline across Quadient’s Customer Communications Management (CCM) and Financial Automation Solutions portfolios, targeting prospects across SMB, MM, and Enterprise market segments
Own pipeline generation for CCM and Financial Automation portfolios across applicable market segments in North America
Provide first-line and second-line leadership to SDRs and SDR managers, driving strategic direction and high execution standards
Establish and maintain a high-performance, process-driven culture where SDRs are motivated, supported, and held accountable
Align closely with Marketing and Sales Leadership to ensure coordinated territory planning, ICP targeting, and lead conversion strategies
Collaborate with Marketing to create integrated, segment-specific campaigns that enable SDR success and drive revenue
Continuously optimize scalable cadences, workflows, enablement, and onboarding across segments
Implement and evolve robust performance management frameworks and KPIs segmented by market tier, channel, and region

Our take

Quadient is a global company providing intelligent automation for business communication, smart mailing, shipping, and parcel locker solutions; with a focus on improving the customer experience of ordering and receiving packages. Formerly known as Neopost, the company has grown to support hundreds of thousands of customers worldwide.

Quadient has a record for developing its offerings ahead of changes in the market and has a history of smart acquisitions. In the last couple of decades, the company acquired a series of companies with market-leading technologies – such as customer communication management provider GMC Software, and Parcel Pending, the leader in the US parcel locker market.

The beginning of 2024 saw the acquisition of Frama, a mailing and document management solution bring in 30,000 new customers for Quadient. It has also developed its largest lockers yet, enabling the company to expand service to retailers and distributors delivering extra-large and oversized goods.