Senior Executive Assistant, Spring Health
$129.8-162.2k
+ Stock Options
More information about location
3 days a week in office
Personalised mental healthcare
Job no longer available
Personalised mental healthcare
1001+ employees
Job no longer available
$129.8-162.2k
+ Stock Options
More information about location
3 days a week in office
1001+ employees
Company mission
To eliminate every barrier to mental health.
Role
Who you are
- 5+ years of previous experience as an Executive Assistant supporting C-level executives or senior management
- Required to work from the NYC office 3 days a week and be able to coordinate with in-person and remote executives and team members
- Exceptional organizational skills with the ability to multitask and prioritize tasks in a fast-paced environment
- Practices discretion and confidentiality when handling sensitive information
- Proactive mindset and the ability to act with a sense of urgency, anticipating needs and taking proactive measures to support executives
- Strong calendar management skills, adept at optimizing schedules and creating more bandwidth for strategic activities
- Excellent written and verbal communication skills, with the ability to interact professionally and confidently with stakeholders at all levels
- Proficiency and agility in computer skills, including Google suite (Docs, Sheets, Slides, Forms), database management, and online collaboration tools
- Strong attention to detail and accuracy, particularly in managing confidential information and preparing business documents
- Ability to maintain composure and work effectively under pressure, handling high-stakes situations with professionalism
- Flexibility and adaptability to changing priorities and demands, readily adjusting schedules and tasks as needed
What the job involves
- Reporting to the Manager of the Executive Support Team, the Senior Executive Assistant will provide high-level administrative and strategic support to ensure the executive(s) can operate at maximum effectiveness
- This individual will anticipate needs, manage complex priorities, and act as a trusted partner in facilitating smooth communication, decision-making, and execution across the organization
- This is a full-time, in-person role with standard hours of Monday through Friday, 8 a.m. to 5 p.m.
- Proactive Support:
- Anticipate the leader’s needs and act proactively to address them, including preparing meeting materials, briefing documents, and agenda items in advance
- Monitor deadlines and follow up on action items, ensuring timely completion of tasks and facilitating effective decision-making
- Availability to be reached in and outside of regular working hours as needed
- Support the design and execution of the department All Hands meeting
- Calendar Management:
- Proactively manage the leader’s calendars, including interview scheduling, prioritizing appointments, and coordinating all internal and external meetings
- Work closely with the leaders to keep them well informed of upcoming commitments and responsibilities, following up appropriately
- Act as a "barometer," having a sense for the issues taking place in the environment and keeping leaders updated
- Anticipate the leader's needs in advance of meetings, conferences, etc. and proactively identify ways to meet those needs
- Optimize the leader's schedule to create more time for strategic initiatives by efficiently managing conflicting priorities and minimizing time conflicts
- Communication and Correspondence:
- Act as a liaison between the leaders and internal/external stakeholders, handling correspondence, emails, and phone calls with professionalism and confidentiality
- Provide a bridge for smooth communication between the leaders and internal departments; demonstrating leadership to maintain credibility, trust, and support with senior management staff
- Draft, proofread, and edit various business documents, including memos, reports, presentations, and emails, ensuring accuracy and clarity
- Travel and Logistics:
- Arrange complex travel itineraries, including flights, accommodations, ground transportation, and visas, considering the leader's preferences and optimizing travel efficiency
- Coordinate logistics for meetings, conferences, and events, both onsite and offsite, ensuring smooth execution and providing necessary support
- Information Management:
- Organize and maintain confidential and sensitive information, documents, and files, ensuring easy accessibility and efficient retrieval
- Display discretion in handling highly confidential information on behalf of the leaders
- Conduct research, gather data, and prepare reports and presentations to support the leader's decision-making process
- Personal Tasks for your Leader:
- Perform delegated tasks for your leaders, such as maintaining their appointment calendar and handling day-to-day errands
- Anticipate your leader’s personal needs while adeptly addressing unexpected situations
- What success looks like:
- The executive(s) you support consistently feel prepared, informed, and one step ahead with meetings, materials, and priorities proactively organized
- Calendar, travel, and logistics run seamlessly, freeing leadership time for strategic work while minimizing conflicts and inefficiencies
- Stakeholders, both internal and external, experience professional, timely, and effective communication through you, building trust and credibility
- Department All Hands and other leadership forums are executed flawlessly, with thoughtful planning, strong follow-through, and a polished experience for attendees
- Confidential and sensitive information is handled with discretion and integrity, strengthening confidence in your judgment and professionalism
- Action items and deadlines are tracked rigorously, with follow-up ensuring that nothing falls through the cracks
- Unexpected challenges, whether schedule changes, urgent requests, or personal support needs, are handled with composure, discretion, and resourcefulness
- You demonstrate adaptability, thriving in a fast-paced environment, and continuously finding ways to optimize processes and improve efficiency
Our take
Large companies often provide employees with mental health services, but small businesses find it challenging to offer similar support. Additionally, existing support systems are usually generalised, failing to deliver the personalised mental healthcare that individuals need. To address this gap, Spring Health has developed AI-driven tools for employers to create tailored mental wellness plans for their employees, including treatment options, daily routines, and medication plans based on individual data.
Spring Health has recently expanded its services to the family and pediatric space through the acquisition of Weldon, offering mental wellness guidance to parents. This expansion includes chats with therapists, social workers, and parenting coaches, as well as group support with other parents and access to educational content. By focusing on personalised care, Spring Health aims to enhance mental wellness support for families alongside its existing employee services.
The behavioural health market is projected to grow to $242B by 2027. While many solutions prioritise fast access to therapy or meditation, Spring Health differentiates itself by emphasising the right type of care for each individual. With substantial funding raised, Spring Health is well-positioned to continue its innovative approach to mental health services.
Freddie
Company Specialist at Welcome to the Jungle
Insights
77% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jul 2024
$100m
SERIES E
Apr 2023
$71m
LATE VC
Total funding: $465.1m
Company benefits
- Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medical account which is valued at $199/year per user. HSA and FSA plans available
- A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
- 10 allocated sick days per year
- Flexible paid time off in addition to 12 paid holidays throughout the year
- Access to Gympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management
- Spring Renewal: When you hit your four-year Springaversary, you’ll be awarded a four week, fully paid, sabbatical leave to renew and recharge
- 4-4.5 months of fully paid parental leave
- Spring Health provides team members and their families with sponsored access to Bright Horizons® child care, back-up care, and elder care
- Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses
- Our People team benchmarks all salaries using the Radford Global Compensation Database for technology and life sciences industries. Radford benchmarks salaries with 3,589 global firms, 6.5 million employees, and 98 countries across the globe. We do this to ensure all of our team members are paid equally and competitively
- On top of competitive and benchmarked salary, Spring Health offers incentive pay (based on role), and equity that begins vesting as we celebrate your first year with the company!
- Employer sponsored 401(k) match of up to 2% after 90 days of employment
- Flexible work arrangements: 66% of Spring Health team members work fully remote while 33% work in a hybrid model from our New York City offices
- Focus Fridays: no meetings, no distractions, just time for you to get work done
- Focus Weeks: In Spring 2023, we held our first ever Focus Week, we canceled all non-essential meetings, minimized distractions, and you, our team members, to dive into the key work that gets chopped up or deprioritized during the regular day-to-day. We saw a 36% jump in the average energized score after those five days of flow state work and are finalizing a plan for quarterly Focus Weeks for team members
- Up to $1,000 Professional Development Reimbursement per calendar year
- $200 per year donation matching to support your favorite causes
Company HQ
Flatiron District, New York, NY
Leadership
Adam Chekroud
(Co-Founder & President)Previously President of The Oxford Guild Business Society for 2 years and Researcher at FMRIB Centre - University of Oxford for 1 year.
April Koh
(Co-Founder & CEO)Previously Chief Product Officer & Co-Founder at Spylight for 1 year. Also worked in the Product Management Department at Shazam for 5 months.
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