Account Manager, OneSignal
Mid-Market
2 days a week in office
Customer messaging and engagement platform
Be an early applicant
Customer messaging and engagement platform
101-200 employees
Be an early applicant
2 days a week in office
101-200 employees
Company mission
To democratize customer engagement for all businesses around the world.
Role
Who you are
- 4+ years of software sales or account experience
- Knowledge of regional accounts: culture, companies, currency considerations
- Demonstrated success hitting & exceeding a sales quota
- Solid collaboration skills
- Experience with Martech, Customer Experience, Mobile SDK’s, Javascript and/or messaging a major plus
- Incredible attention to detail (tracking success and opportunities; follow up with customers)
- Bring a competitive, team spirit and a growth mindset
- Bonus points if you speak/write fluently additional languages, and/or have experience selling messaging products
- Friendliness & Empathy
- Accountability & Collaboration
- Proactiveness & Urgency
- Growth Mindset & Love of Learning
What the job involves
- We are seeking a versatile Account Manager to help scale our business by fostering strong relationships with clients and driving growth across our portfolio
- You will work closely with Product Leaders, Marketers, and Developers to manage and grow existing accounts while identifying new business opportunities
- Your primary responsibilities include ensuring client satisfaction, upselling, cross-selling, and building long-term partnerships
- Manage and grow revenue within strategic accounts by driving upsell opportunities and nurturing new business relationships
- Proactively identify growth opportunities within existing accounts to achieve upsell and cross-sell goals
- Develop and maintain strong relationships with key stakeholders in client organizations
- Lead discovery and pricing calls, as well as high-level platform demos
- Identify partner and marketing opportunities to support revenue growth
- Evangelize the product to all prospective and existing clients
Salary benchmarks
Our take
OneSignal was born out of the frustration of game developers with existing push notification tools, that were not developer-friendly and did not give them a good way to re-engage users and bring them back into the game. After building its own push notification system to address these issues, the company quickly found a market gap for an easy, developer-friendly push notification system for all apps, that could be utilised by any size company.
Today, they are a customer engagement platform of choice implemented by over 1 million businesses. OneSignal's web and mobile SDK is simple for developers to install, and for marketers to use, supplying omnichannel messaging across web-and-mobile push, in-app messaging, SMS, and email.
Although there is notable competition in the space, from companies such as Braze and CleverTap, OneSignal claims uniqueness with its focus on “intelligent delivery”, which schedules notifications for the time of day users most interact with the app. The company has raised substantial funds, both in the past and more recently, that will be invested in machine learning projects, geographic expansion, and growing its team.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Sep 2022
$50m
SERIES C
Jul 2019
$25m
SERIES B
Total funding: $84m
Company benefits
- Remote First Collaboration
- Flexible Vacation
- Health, Dental & Life
- Home Office & Wellness Stipend
- Learning & Development Stipend
- Fun Offsites
- Sweet Swag
- No-meeting Wednesdays
Company values
- Intelligent Risk Taking - Push yourself to try new things and take on new challenges with the support of your team.
- Client Success - We pride ourselves on being a customer-centric organization that truly listens to feedback.
- Empowerment - Set your own goals and own your own work, and we'll make sure you get recognized for your wins.
- Rigor - We hold ourselves and our product to high standards and are trusted for our unparalleled messaging efficiency, reliability and speed.
- Have Fun - We take work seriously, but that doesn’t mean we can’t enjoy it at the same time. From ski trip offsites to team Happy Hours, community is key.
Company HQ
South San Mateo, San Mateo, CA
Articles
Leadership
George Deglin
(CEO)Co-founder and former CEO of Hiptic Games. Former bug bounty hunter, finding security issues from Facebook, Google, Dropbox, and Coinbase
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