Senior Fleet Support Engineering Lead, Zoox
$157-188k
+ Amazon Restricted Stock Units (RSUs) + Zoox Stock Appreciation Rights
More information about location
Autonomous vehicle technology
Open for applications
Autonomous vehicle technology
1001+ employees
Open for applications
$157-188k
+ Amazon Restricted Stock Units (RSUs) + Zoox Stock Appreciation Rights
More information about location
1001+ employees
Company mission
To reimagine transportation from the ground up.
Role
Who you are
- Bachelor’s degree in Electrical, Computer, Mechanical, or Automotive Engineering
- At least 8 years of relevant experience in transportation, aerospace, or autonomous vehicles, with hands-on exposure to sensors
- Understanding of vehicle hardware/software architectures, including communications, diagnostics, and safe troubleshooting of low/high voltage systems Unified Diagnostic Services (UDS), and how to safely troubleshoot
- Proven ability to perform holistic system-level problem solving and drive issues down to root cause at the component level
- Experience reading and interpreting schematics, electrical diagrams, and connector end views/pinouts
Desirable
- Experience with electric vehicle technology
- Experience with remotely supporting vehicle troubleshooting
- Knowledge of vehicle systems and diagnostics tools
What the job involves
- The Senior Fleet Support Engineer on the Vehicle Development team is a critical, hands-on technical expert responsible for maximizing the operational uptime and reliability of our regional robotaxi fleet
- This role serves as the first line of escalation for complex, on-site technical issues covering all major vehicle systems
- Act as the primary technical expert for all regional escalations, diagnosing complex issues across all vehicle subsystems (chassis, powertrain, compute, sensing, and networking)
- Direct the daily workflow of the Regional FSE team, overseeing performance management, career development, resource allocation, and team building
- Perform deep root-cause analysis using logs, vehicle diagnostics, and fleet data to resolve high-impact issues and prevent recurrence
- Partner closely with HQ FSE team to improve diagnostics, tooling, and issue detection capabilities
- Lead field validation efforts, including hardware/software bring-up and functional testing for new components and system updates
- Develop and maintain scalable troubleshooting guides, SOPs, and countermeasures to improve repair efficiency and fleet reliability
- Support operational needs by traveling occasionally, with travel requirements of up to 25%
Our take
Zoox, a self-driving vehicle company, was founded to make personal transportation safer and more enjoyable for all. It has aimed to achieve this goal by creating a new mode of driverless transportation, thus eradicating the safety and logistical issues that come with human drivers.
It revealed its custom vehicle design in December 2020, showcasing something different from just a car without a driver. Uniquely, all four wheels are independent of one another, and the vehicles have no front or back, making them more agile than a standard car. Zoox claims that it is different from other industry players because it has created an entire driverless ecosystem, including the vehicle itself, allowing it to have more control.
The company is fast becoming a major player in an industry that is predicted to be worth $2 trillion by 2030. Electric motors are highly desirable, particularly in an urban environment, as governments look for ways to reduce emissions and improve air quality. Zoox is aiming to play a vital role in this evolution towards more sustainable urban mobility. Amazon acquired the company in 2020 and, despite a general downturn in the sector through 2022, opened its first Zoox factory for robotaxis in 2025, and is testing the autonomous vehicles in multiple cities in the US.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
24% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Oct 2019
$200m
CONVERTIBLE
Jul 2018
$500m
SERIES B
Total funding: $1.2bn
Company benefits
- Paid parental leave
- Affinity groups and sports clubs
- Work from home opportunities
- Health insurance
- Our crew’s health and happiness is our first priority. We offer comprehensive health and mental health support, a wellbeing program, and unlimited and flexible paid time away
- We invest in our crew—and their families—for the long term. That includes generous family planning support, caregiver support, and strong cash compensation with great equity upside
- We look after our crew when they’re in the office too. Our famous food program is a great example, featuring a daily changing menu of local and sustainable dishes
- There’s a busy calendar of social events at Zoox, with more sports teams than you can count. And, of course, playing with robots is an important part of the job description
Company HQ
Vintage Park, Foster City, CA
Leadership
Aicha Evans
(CEO)Having studied at the George Washington University, Aicha started her career with 2 years in Engineering at Skyworks before joining Intel, where she spent over 11 years. She left her role as Corporate Strategy Officer in February 2019 to join Zoox as CEO.
Jesse Levinson
(CTO)Prior to co-founding Zoox, completed a Computer Science PhD at Stanford University. Also created Pro HDR, a million+ selling mobile photography app.
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