Senior Implementation Consultant, monday.com
Enterprise AI Delivery
$110-130k
Offers bonus
3+ days a week in office
A global software company transforming how businesses run
Posted today
A global software company transforming how businesses run
1001+ employees
Posted today
$110-130k
Offers bonus
3+ days a week in office
1001+ employees
Company mission
To empower organisations of any size to run better, faster, and smarter.
Role
Who you are
- 5+ years of experience as an implementation consultant, managed services consultant, customer success manager, technical project manager, or other technology consulting role, preferably in a B2B SaaS environment
- Proven track record leading complex software implementation projects for Enterprise customers that required hands-on build and system configuration
- Hands-on experience with Generative/Agentic AI tools and demonstrated ability to design and deploy AI-powered workflows that solve real business problems
- Experience with project management, CRM, service desk, and/or collaborative work management software
- Experience managing multiple stakeholders and executive-level relationships in large organizations
- Strong project management and advanced problem-solving skills, rooted in computational thinking and systems design, with the ability to navigate complex technical and business requirements
- Detail-oriented with the ability to rapidly learn and take advantage of new concepts, business models, and technologies
- Exceptional customer-facing and presentation skills with the ability to establish credibility with C-level executives and technical stakeholders
- Ability to clearly articulate complex technical topics to both technical and non-technical audiences
- Experience mentoring junior team members and contributing to process improvement initiatives
- Foundational knowledge of APIs (GraphQL) and other integration tools (make.com) is a plus
- Superb written and verbal communication skills
- Positive attitude, empathy, and high energy
- Ability to lead through ambiguity and adapt at scale
- BA or BS degree preferred
What the job involves
- Our team is growing and we are looking for a Senior Implementation Consultant to join our Professional Services team! In this role, you will train, advise, and consult with customers to optimize their use of the monday.com AI work platform during the course of large-scale implementation projects or ongoing managed services engagements
- You will also be interacting with customers and internal account teams to ensure customer success while planning and managing these projects
- Lead AI transformation and implementation projects for strategic monday.com Enterprise customers, designing and building tailored solutions that include AI agents, automated workflows, vibe-coded dashboards, and other advanced monday.com features and functionality
- Build strong relationships with executive-level stakeholders to understand their business needs and ensure successful adoption of monday.com across their organization
- Design sophisticated workflows and relational data structures within the monday.com platform to solve complex business cases, partnering with technical resources for migrations and integrations as needed
- Actively leverage monday AI and external Generative/Agentic AI tools to lead AI-first solution design, automate complex business logic, and deliver intelligent workflows for customers; modeling AI tool adoption for junior consultants and setting the standard for the practice
- Act as a project manager for medium to large-sized projects by building and executing comprehensive project plans that ensure deliverables stay on-time and on-budget
- Lead online consultation sessions and executive-level presentations to educate customers on advanced product capabilities and strategic AI use cases
- Contribute to department practice development and process improvement initiatives to enhance team effectiveness and client outcomes
- Provide mentoring and guidance to junior Implementation Consultants, supporting their professional development and project success
- Represent the voice of customers by advocating for their needs and influencing the product development roadmap
Our take
Monday.com is a customisable work OS where teams create and shape workflow apps in minutes to plan, run, and track their processes, projects, and operations for organisations of all sizes. The code-free platform adapts to shifting needs quickly, liberates teams from manual grunt work, and connects teams in a collaborative work space. Ultimately, its agile product suite transforms the way that businesses run and is applicable across many use cases.
The company’s products are gaining increasing popularity with customers seeking ways to manage employees who are increasingly working from home. Within the collaboration tools market, Monday.com hopes to position itself as the ever-powerful and smart go-to place to get an overview of everything that’s happening in teams, with low chat noise and no need for technical knowledge to gain understanding. It's been picked up by over 245,000 companies worldwide, including household brands such as Coca Cola, Hulu and Universal Music Group.
Since listing publically and gaining IPO status in 2019, Monday's revenue and subscription base have continued to grow despite economic headwinds in the overall tech sector. Long term, the founders believe they can grow the company to a secure No. 1 spot. They plan to do this by capitalising on the growing uptake of remote working and no-code customisation over the next decade.
Kirsty
Company Specialist at Welcome to the Jungle
Meet the team
Niall Weekes, Account Manager (Enterprise AM)
Insights
13% employee growth in 12 months
Company
Company benefits
- Equity (monday shares) grants
- Wellness benefits
- Pet-friendly offices
- Hybrid working
- Private Health insurance
Company values
- Transparency
- Impact
- Data-driven
- Ownership
- Inclusivity
- Accountability
Company HQ
London
Articles
Leadership
Roy Mann
(Co-CEO)Previously CTO at Wix and two-time former CEO of internet startups.
Eran Zinman
(Co-CEO)Founded Conduit Mobile, and has extensive software development experience.
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