RevOps Manager, First Resonance

• 5+ years of experience in revenue operations, sales operations, marketing operations, or related roles in a B2B environment
• Strong technical background with proficiency in GTM tech stack including Salesforce, Salesforce CPQ, Hubspot, and Marketing Automation. Experience with ERP tools (Netsuite) and/or data operations is a plus
• Proven track record of scaling pipeline and revenue growth. Demand Generation and Campaign management experience are a plus
• Proficiency in data management, ETL processes, and database technologies a plus
• Strong analytical and problem-solving skills with a data-driven approach to revenue operations
• Excellent project management abilities and attention to detail
• Ability to work cross-functionally and communicate effectively with various stakeholders
• Ability to manage cross-functional requirements and sometimes conflicting requirements across different stakeholder groups
• Strong understanding of SaaS metrics, revenue models, and go-to-market strategies
• Experience in working with / modeling GTM compensation plans a plus

Desirable

• At First Resonance, we're seeking a strategic and technically-savvy RevOps Manager to join our team of Resonators and optimize our revenue operations through seamless systems integration, data-driven insights, and process automation
• Reporting to the VP of Finance, the ideal candidate will be a strategic thinker with a hands-on approach, adept at navigating the demands of multiple stakeholders across teams while maintaining a north star focus on data accuracy and integrity
• The candidate will also demonstrate an AI-curious mindset with relation to the GTM and the broader Finance ecosystem tech stack and processes, leading solutions with an ‘AI-first’ approach to shaping our revenue operations strategy
• This role offers an exciting opportunity to drive business growth through innovative systems integration and data-driven financial decision-making
• As a key member of the finance team, you'll play a crucial role in optimizing our processes and providing valuable insights to support the company's financial health and growth objectives
• Drive revenue growth by collaborating with the Go-to-Market team to develop and implement a data-driven framework that identifies opportunities and addresses challenges across all stages of the marketing and sales funnel
• Deploy visualizations and dashboards that provide actionable insights across the revenue lifecycle, including maximum visibility into the Go-to-Market pipeline, performance and spend
• Refine ICP and persona targeting for better market alignment
• Develop lead flow tracking and reporting, monitor the efficacy of campaigns and demand gen activities
• Lead forecasting and reporting on the sales pipeline - track progress, pinpoint trends and fine-tune conversion rates
• Streamline end-to-end GTM and revenue processes, leveraging AI tools for process optimization
• Maximize the performance of our GTM tech stack to help scale our entire funnel lifecycle
• Design and manage integrations between various systems, including CRM, ERP, marketing automation, billing, and financial analytics platforms
• Ensure data consistency and flow across all revenue and finance-related systems. Identify opportunities for AI tools to support data consistency and integrity
• Analyze current Go-to-Market processes to identify inefficiencies and recommend process / workflow improvements
• Work with GTM Executives to develop training programs on new systems functionalities and processes
• Ability to manage multiple projects related to system upgrades, new implementations, or process automations ensuring deadlines and business objectives are met