Technical Deployment Specialist, Voxel

• 3–6 years of experience in technical implementation, deployment engineering, network or systems administration, or a similar customer-facing technical role
• Solid working knowledge of networking and security fundamentals: TCP/IP, VLANs, routing, firewalls, proxies, VPNs, and SSL
• Hands-on experience with security camera or video surveillance systems (IP cameras, NVRs/VMS, RTSP streams), or the ability to learn new camera systems quickly
• Experience managing multiple technical projects at once and driving them to completion on schedule
• Clear, confident communication with both technical and non-technical stakeholders
• Comfortable operating independently in a fast-paced, evolving environment
• Willingness to travel to customer sites as needed

Desirable

• As a Technical Implementation Specialist, you'll be the hands-on owner of getting Voxel live at customer sites
• Once a deal is signed, you take the deployment plan and make it real: connecting cameras, configuring our edge devices, working through network and security requirements with customer IT teams, and validating that everything performs as expected
• You'll partner closely with Solutions Engineering, Customer Success, and Engineering to deliver smooth, repeatable rollouts across single and multi-site environments
• This role is critical to fast time-to-value for our customers and to scaling our deployment process as we grow
• Execute end-to-end technical implementations, from kickoff and site readiness through go-live and handoff to Customer Success
• Configure and deploy Voxel's edge AI platform, including camera integration, device setup, and connectivity validation
• Work directly with customer IT, network, and security teams to complete network readiness checks, firewall and proxy configuration, and access requirements
• Produce technical documentation that helps customers secure internal IT and security approvals
• Troubleshoot deployment issues across networking, camera systems, and edge hardware, escalating toEngineering when needed
• Manage implementation timelines, track progress, and communicate status, risks, and next steps clearly to internal and customer stakeholders
• Coordinate onsite installations, including travel to customer sites for more complex deployments
• Contribute to and continuously improve implementation playbooks, checklists, and best practices so deployments get faster and more consistent
• Capture customer feedback and deployment friction and share it with Product and Engineering to improve the platform