Account Management Senior Specialist, Symphony
Plus Sales Commission Plan
2-3 days a week in office
Connecting financial markets workflows
Open for applications
Connecting financial markets workflows
501-1000 employees
Open for applications
Plus Sales Commission Plan
2-3 days a week in office
501-1000 employees
Company mission
To offer a compliant and secure platform for financial professionals to collaborate and innovate together.
Role
Who you are
- Bachelor’s degree
- 5+ years professional Account Management experience supporting either a FinTech, FinServ, or Enterprise SaaS product
- Technically competent in SaaS business models
- Confident in ability to hit quota
- Able to provide tangible examples of revenue derived from up-selling current client base
- Demonstrated success of working with global Enterprise Customers and growing business
- Proven examples of solutions sales abilities
- Ability to establish relationships with C-level decision-makers of major accounts across multiple markets (product and geographical)
- Excellent leadership and influencing skills with the confidence and maturity to have instant credibility at all levels of an organization, both internally and externally
- Solid commercial and financial awareness with capable knowledge of complex negotiations process
- A true passion for delivering a ʻbest-in-classʼ customer experience
What the job involves
- Symphony is seeking a talented Account Manager to oversee and develop existing client base by analyzing account potential, initiating, developing, up-selling, cross-selling and recommending new applications and strategies
- Ensure client retention (develop loyalty and build long-term relationships by facilitating any further needs Symphony can provide them with)
- Expand existing Accounts (Increasing penetration within an enterprise)
- Up-sell premium services (Increasing package offering selected by enterprise) and, managing client relationships effectively
- Contribute information to sales strategies by evaluating current product results; identifying needs to be filled; monitoring competitive products; analyzing and relaying customer reactions
- Communicate new services, information, or changes relevant to the client
- Enhance department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job
- Forecast account management targets and align account forecasting metrics with new sales to meet company budget
- Develop and continuously refine effective processes for account management department
Our take
Symphony offers an end-to-end encrypted platform that helps to combat fraud and data leakage. It safeguards both external and internal business transactions, helping to build trust between organizations.
Symphony originally operated a service akin to Zoom, with the capacity to support data-sharing and multi-person meetings. It then expanded into workflow solutions, enabling teams to easily and securely communicate and share financial content.
As more companies and individuals turn to digital financing, this product is timely. And, by making the focus of its software its security features, the company hopes to appeal to other markets that require highly secure communication options, such as legal and medical.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
1% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Dec 2020
$50m
SERIES E
Jun 2019
$165m
SERIES E
Total funding: $511m
Company benefits
- Bonus plan
- Regional specific benefits
- Build your own Benefits (BYOB) perk
- Many other fun and exciting benefits and activities!
Company HQ
Midtown East, New York, NY
Leadership
David Gurle
(Founder & Board Member)Former CEO of the company, and serial entrepreneur - founding businesses such as Perzo, Quest Partners and hivenet.
Brad Levy
(CEO & Board Member)Joined the company in 2020 as President and CCO, becoming CEO after a year. Previoulsy Board Member at LifeWorks and Chair at FINOS.
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