Customer Account Executive, AlertMedia
SMB
+ Company-Wide Bonus program
More information about location
Emergency communication provider
Be an early applicant
Emergency communication provider
201-500 employees
Be an early applicant
+ Company-Wide Bonus program
More information about location
201-500 employees
Company mission
To save lives and minimize loss by facilitating timely, accurate, and relevant communications when an emergency situation threatens personal safety and business continuity.
Role
Who you are
- You are passionate about helping customers achieve their primary business objectives with the AlertMedia platform, revenue growth, creating and closing sales opportunities, solving problems, working cross-functionally and skilled in creating strategies and tactics that drive revenue
- You thrive in a fast-paced environment and have a roll-up-your-sleeves approach with a willingness to support the broader team and business
- You take extreme ownership of everything you are responsible for and are driven to continually improve
- 3+ years' experience in account management or sales with a history of success in SaaS (Software as a Service) Sales
- A people first, process oriented and data driven mindset
- Experience managing opportunities with complex, multi-threaded sales cycles
- Ability to map account whitespace, connecting the dots in customer organizations and accurately forecast
- Proven success in closing opportunities with a consistent track record of hitting goals and numbers
- Demonstrated success in relationship building, prospecting, pipeline management, contract negotiation and closing customers
- Ability to build positive relationships and influence key stakeholders
- Strong communication and interpersonal skills; ability to be personable yet persistent
- Comfortable with ambiguity; ideal candidates have experience adapting in rapidly changing environments and contributing to an evolving sales process
- Experience leveraging Salesforce and Outreach.io
What the job involves
- As a Customer Account Executive, SMB, you’ll work directly with your Sales Manager to master our product, sales process, forecast methodology and internal tools – to facilitate meetings with both your customers/prospects and internal partners and sell our platform to achieve your goals
- You will manage your territory, originate leads, create, and close full cycle sales opportunities
- You’ll work closely with our existing customers and partner with CSM’s to ensure our customers achieve their primary business objectives, while also overseeing expansion sales and collaborating with Renewals Managers for contract renewals spanning single and multi-year terms
- Run the day-to-day activities of a large geographic territory and maintain AlertMedia processes
- Meet with your Sales Manager to review your forecast, pipeline, individual opportunities, territory, and pathway to exceeding your quota
- Collaborate across various internal teams to ensure the overall success of the program and annual team goal achievement. (Customer and Field Marketing, Customer Success Managers, Renewals Managers, Product Marketing, Finance)
- Meet with customers to facilitate sales growth, negotiations, product demos, new product overviews, support related questions, etc
- Execute the AlertMedia sales methodology and process with excellence while serving the customer’s needs
- Learn and demonstrate the AlertMedia platform to new and non-AlertMedia users
Our take
Over the years, organizations have gradually increased their focus on employee safety and emergency preparedness, but the growing number of climate change-related incidents such as floods, wildfires and heatwaves have made this an urgent necessity. AlertMedia’s software enables businesses to quickly identify risks to their people or locations and communicate instantly with those impacted, ultimately minimizing response times during emergencies.
AlertMedia is the world’s leading provider of its kind due to its innovative two-way multichannel messaging system and threat intelligence, and has been experienced double digit annual revenue growth since its founding. The company supports thousands of organizations around the world including popular brands such as Walmart, JetBlue, Coca-Cola Bottling, DHL, and Volvo.
In 2021, AlertMedia signed an agreement to receive strategic growth investment from Vista Equity Partners, bringing in investment that will go towards accelerating its product roadmap and continuing expansion into new markets. This will ensure enterprises of all sizes are being protected during critical events.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Apr 2020
$15m
SERIES C
Jan 2019
$25m
GROWTH EQUITY VC
Total funding: $57.1m
Company benefits
- 100& Paid Healthcare: Take advantage of fully paid medical, dental, vision, disability, and life insurance for employees and subsidized for dependents.
- Bonus: Participate in the company-wide annual bonus based on their collective success.
- Family Planning: Leverage their 100% paid parental and new child bonding leave—12 weeks off for primary caregivers and 4 weeks off for secondary caregivers
- Paid Sabbatical: Pursue your interests with six weeks of paid sabbatical leave after six years of service.
- Tuesday Lunch: Get together for transparent company updates from leadership while enjoying a meal on AlertMedia
- PTO: Unplug, rest, and recharge with a flexible time off policy that encourages work-life balance without worrying about counting days!
- Give Back: Join your coworkers in giving back to the Austin community through quarterly volunteer opportunities
- Team Building and Celebrations: Take part in company celebrations, team buildings, and peer-nominated value award recognition
Company values
- Humans not robots
- Customers always come first
- Work better together
- Simplicity is their strength
- Reputation is priceless
- Hard work pays off
Company HQ
Bouldin Creek, Austin, TX
Articles
Leadership
Brian Cruver
(Executive Chairman)Formerly was CEO for AlertMedia. Before that, co-founded and was CEO of both Xenex and Giveline. Experience in Business Development for Shell USA and Enron. Author of "Anatomy of Greed" published by Perseus Books.
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