Software Quality Assurance Engineer, ServiceNow

• Eagerness to learn! Someone who wants to jump in and learn new skills and immediately apply them to real world business problems
• Ability to quickly adapt to a rapidly changing work environment, handle multiple tasks, and maintain high attention to detail
• Bachelor’s degree in Computer Science or related discipline or equivalent experience
• Coding experience in languages like Java
• Strong interest in software quality assurance
• Some foundational knowledge of software QA methodologies, tools, and processes
• Exceptional communication skills with the ability to communicate clearly and concisely, both written and verbal
• Team player who exhibits effective interpersonal skills with a collaborative style
• Ability to take full ownership of assigned responsibilities, and appropriately prioritize

Desirable

• Help ensure the delivery of high-quality software on time
• Proactively and effectively communicate with team members, product managers, software developers, and management regarding QA status and deliverables, highlighting risks and issues
• Create & maintain detailed, comprehensive, and well-structured test plans and test cases
• Review test plans/cases with developers and product managers to ensure consistency and adherence to functional requirement documents
• Work on bug reporting and verifications on different Servicenow products
• Work on test case automation with the team and participate in code reviews
• Follow standard testing procedures and provide recommendations for improvement
• Cross-collaborate with other departments on projects or tasks