Director of Launch Engagements, Axion Ray
$190-225k
+ Equity. Salary range is based on US market data and may vary in other locations
AI-Powered program & quality management
Be an early applicant
AI-Powered program & quality management
201-500 employees
Be an early applicant
$190-225k
+ Equity. Salary range is based on US market data and may vary in other locations
201-500 employees
Company mission
To empower manufacturers to resolve the highest priority issues to create the best possible products for their customers.
Role
Who you are
- Proven leader with 5+ years managing teams in customer success, professional services, or enterprise software delivery
- Strong experience in driving measurable client outcomes and identifying opportunities for deeper partnerships and growth
- Technical acumen with experience in enterprise software implementations, data integration, and platform configuration
- Exceptional communication and relationship management skills, with the ability to engage at all levels of an organization
- Analytical and results-oriented, with a track record of leveraging data to showcase impact and inform decisions
- Adaptable and effective in a fast-paced startup environment with competing priorities
What the job involves
- We're seeking an experienced Director, Launch Engagements to lead the implementation and adoption of Axion’s platform for newly onboarded enterprise clients
- This role combines customer success, operational excellence, and a strategic focus on driving client outcomes and long-term partnership growth
- You will play a pivotal role in ensuring the successful delivery of our platform, demonstrating value, and identifying opportunities for broader adoption and deeper commercial engagement within client organizations
- Own the success of new client launches, ensuring alignment with client goals and Axion’s growth objectives
- Build and maintain strong relationships with client stakeholders, including technical users, champions, and senior executives
- Facilitate executive-level engagement to align on project progress, strategic value, and opportunities for growth
- Partner with Sales to identify and execute commercial opportunities by leveraging insights from early successes
- Lead project planning and execution for new client implementations, ensuring seamless onboarding and alignment on deliverables
- Oversee platform configuration and data integration processes, validating alignment with client workflows and objectives
- Facilitate workshops to understand client processes, pain points, and key success metrics
- Drive user enablement efforts, including training sessions and ongoing support to embed Axion into client workflows
- Collaborate with client teams to document and measure ROI, showcasing the platform’s impact on their business objectives
- Identify and communicate opportunities for additional use cases, expanding Axion’s footprint within client organizations
- Present early wins and progress updates to client executives, demonstrating the platform’s strategic value
- Partner with Sales to secure client buy-in for expanded deployments, additional licenses, or broader platform adoption
- Coordinate cross-functional teams to ensure timely delivery and successful implementation of Axion’s platform
- Manage operational relationships, resolving issues proactively and ensuring high client satisfaction
- Oversee the development and documentation of best practices, playbooks, and lessons learned to standardize success across accounts
- Monitor user adoption, platform engagement, and overall client satisfaction
- Prepare and deliver executive-level reports on implementation progress, adoption metrics, and business impact
- Use insights from client engagements to inform product improvements and internal processes
- Lead workshops to uncover client challenges and map solutions to business objectives
- Facilitate the onboarding of client teams, ensuring they are equipped to maximize platform value
- Partner with Sales and internal stakeholders to align on commercial strategies for growth
- Monitor and address challenges in adoption, ensuring the platform delivers measurable impact
- Prepare transition plans for scaling and broader enterprise adoption
- Develop and maintain relationships with key client stakeholders to foster long-term partnerships
Salary benchmarks
Our take
Engineering management is a slow and painstaking process. Axion Ray leverages data to solve this problem, and to help engineering leaders make better decisions.
Axion's focus on R&D acceleration and optimization has proven widely popular in the engineering world. The company counts some of the largest automotive and aerospace companies in the world among its partners, including Boeing and the US Air Force. Axion's AI is also geared toward risk management and metadata mining, which is a key draw for enterprise-scale clients.
Axion is active within an extremely competitive and high stakes industry. However, its potent technology and valuable partnerships is clear testament to the company's staying power.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
Company
Funding (2 rounds)
Mar 2024
$17.5m
SERIES A
Feb 2023
$7.5m
SEED
Total funding: $25m
Company HQ
Civic Center, New York, NY
Articles
Leadership
Daniel First
(Founder & CEO)Previously worked in Advanced Analytics at QuantumBlack, and was an Engagement Manager at McKinsey.
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