Senior Software Engineer, Grafana Labs

• You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity
• This is a remote position. We are considering candidates in Germany, Ireland, Sweden, Spain and the UK only
• As we are remote-first and our engineering organization is entirely remote, we provide guidance and meet regularly using video calls, so an independent attitude, strong communication skills, and transparency are essential
• You are comfortable working in a remote-first company where communication is critical
• You thrive in a collaborative, respectful, and low-ego environment
• You value autonomy and sound decision-making over unnecessary process and red tape
• You work well within a team and are motivated to support the people around you
• You can work independently, but you also know when to ask for help or seek guidance
• You are curious, pragmatic, and not afraid to ask questions
• You care deeply about user experience and the quality of the software you build
• You enjoy working across both backend services and frontend applications, and you are comfortable contributing to APIs as well as user-facing product experiences
• You have an interest in full-stack development and enjoy working on systems that span service boundaries, internal integrations, and web applications
• You enjoy solving integration challenges across internal platforms and third-party systems, and you are comfortable reasoning about data flows, system boundaries, and operational reliability
• You are motivated by improving systems, workflows, and the developer experience over time
• Strong professional software engineering experience with at least one modern programming language such as JavaScript, TypeScript, Node.js, Go, or similar technologies
• Strong experience building and maintaining production backend services and APIs
• Solid experience with frontend development using TypeScript, ideally in modern web applications
• Ability to work effectively across the stack to deliver end-to-end features spanning backend systems, APIs, integrations, and customer-facing web experiences
• Experience designing, building, and maintaining integrations between internal services and third-party platforms
• Experience working with external business systems such as NetSuite, Salesforce, or similar SaaS platforms through APIs, events, or middleware
• Ability to design reliable system interactions across APIs, asynchronous workflows, and service boundaries
• Experience building and maintaining production systems and services
• Experience delivering projects from idea to production in a self-driven way
• Familiarity with owning software in a “you build it, you own it” environment, including operational responsibility
• Experience writing clean, maintainable, and well-tested code
• Solid understanding of modern software development practices, including CI/CD, code review, and automated testing
• Strong collaboration and communication skills in distributed teams
• Ability to work across technical and business problem spaces, partnering with stakeholders to deliver practical solutions

Desirable

• Application Core Services (AppCore) partners closely with our Cloud, Enterprise, and Grafana teams to deliver reliable internal and customer-facing systems that power critical parts of the Grafana business
• We build on the grafana.com platform to create custom solutions and integrations across the many systems that support a modern software company
• The team owns important domain areas that help keep both our customer workflows and internal business processes running smoothly
• AppCore is made up of multiple squads, each focused on one or more of these domains
• Our work includes maintaining the billing engine responsible for customer usage calculation, automating provisioning after a customer signs a contract, integrating with cloud marketplaces such as AWS, Azure, and GCP, and building and maintaining the user portal our customers rely on to manage their accounts
• This is a team working at the intersection of product, platform, and business operations
• The systems we build are critical to how Grafana scales
• We are looking for engineers who enjoy solving complex workflow and systems problems, improving reliability and developer experience, and building software that directly supports both customers and internal stakeholders
• As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a unique perspective to the software
• Engineers at Grafana also have the opportunity to contribute to Open Source communities and collaborate across teams beyond their immediate scope
• In this role, you will help design, build, operate, and evolve the critical services that support customer lifecycle workflows and internal business operations across Grafana
• Take an active role in influencing the team roadmap and your own career development
• Drive projects from initial ideation through implementation and into production operations
• Design, build, operate, and maintain critical systems with a focus on reliability, performance, and availability
• Build and maintain production backend services and APIs that support core customer and business workflows
• Contribute to customer-facing and internal web applications, including our account and management portal
• Design, build, and maintain integrations between Grafana systems and external business platforms such as NetSuite, Salesforce, and other third-party services
• Work across internal services, APIs, and external systems to build reliable data flows and business-critical automations
• Continuously improve the existing codebase by addressing technical debt, strengthening CI/CD pipelines, and increasing test coverage
• Take ownership of the services your team runs, including participating in on-call rotations
• Collaborate closely with engineers, product managers, and stakeholders across the company using async communication and regular video meetings
• Work across one or more important AppCore domains, such as billing, provisioning, cloud marketplace integrations, account management workflows, and business systems integrations
• Contribute to technical design discussions and help shape pragmatic solutions to business-critical problems
• Embrace our open-source culture and contribute to projects that may not fall directly within your team’s immediate scope