Operations Manager, Edpuzzle

• Have you always wanted to put your passion for education to use on the job? Would you like to work with an incredible team making an impact on learning around the world? If you answered yes, we can't wait to meet you!
• 5+ years of experience in project management, including creating strategic operational plans and leading process improvement initiatives
• Skilled in managing projects that require ongoing collaboration and iterative improvements, with a focus on flexibility and continuous enhancement throughout project life cycles
• Ability to adapt to diverse business scenarios, providing insights that align with strategic goals to ensure organizational success and navigate change smoothly
• Proficient in business analytics, using data-driven insights to inform operational improvements and make strategic decisions
• Experienced in business process management, with a talent for mapping and refining processes to drive efficiency and improvement
• Demonstrated expertise in overseeing change management initiatives, ensuring successful transitions through clear communication, planning, and support
• Proficiency in English and Spanish, with the ability to summarize and present complex information concisely and accurately
• Solid understanding in financial management principles, enabling effective budget oversight and cost control within operational tasks
• Well-versed in project management principles, and tech tools like ERP/CRM, driving operational efficiency across projects and processes
• Based in the Barcelona area

Desirable

• We’re looking for our next Operations Manager to join the Operations team in Barcelona
• This is an individual contributor role, where you will provide critical support in overseeing the company’s operational processes, improving workflows, and implementing innovative strategies that include process optimization initiatives, such as AI integration
• You will play a key role in supplier and procurement management, and will lead various project management initiatives to drive operational excellence and growth
• As Operations Manager you will also be responsible for assisting in risk management initiatives, including the evaluation and implementation of company insurance programs
• Reporting directly to the Director of Operations, this role is highly versatile, requiring a proactive, hands-on problem solver who can manage multiple tasks, support cross-functional teams, and facilitate smooth communication across the organization
• Observe, analyze, and review existing processes to identify inefficiencies and areas for improvement
• Collaborate with teams to develop and implement streamlined procedures, ensuring that strategies and processes align with company goals and objectives
• Act as a liaison between departments, ensuring smooth communication and collaboration, especially in implementing operational improvements
• Utilize data analytics tools to monitor operational performance, generate insights, and support informed decision-making; and use such data to generate regular reports on operational performance and provide insights for continuous improvement
• Optimize the allocation and utilization of resources (both human and financial) to achieve operational excellence and cost efficiency
• Work closely with the Finance department to assist in preparing budgets, forecasts, and financial reports related to operational activities
• Coordinate with external stakeholders (e.g., suppliers) to negotiate pricing, maintain relationships, and ensure optimal service delivery
• Assist in developing and refining company policies, procedures, and goals that align with the company’s mission and vision
• Support the Director of Operations in developing and executing innovative operations strategies that drive company growth, efficiency, and performance
• Participate in shaping the Operations department’s strategic direction, helping to set long-term objectives and supporting its future growth
• Perform other duties as assigned to support the overall operations of the company
• Meet with your manager and team via video calls on Google Meet or Slack
• Connect with coworkers via Slack (with channels for work and for fun!)

• References from previous employers will be requested from candidates during the selection process